TruBridge Patient Access Commentary
Filtered view: All
Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
TruBridge is pretty good about their support. They have a team that does a good job of trying to...
Login or Create an Account to see details.
Product
It can be tough to get data out of the system, but eventually, users can figure it out. I have...
Login or Create an Account to see details.
Operations
TruBridge does a good job with upgrades, and they will give us things ahead of time. They also have...
Login or Create an Account to see details.
Culture, Loyalty
In terms of working as promoted, my satisfaction with the system is still better than average, but...
Login or Create an Account to see details.
Relationship
I value TruBridge's support. TruBridge is innovative, and they are trying to keep up with other vendors....
Login or Create an Account to see details.
Relationship, Product, Value
The TruBridge product is just behind the times and underdeveloped. There are so many advanced...
Login or Create an Account to see details.
Value
TruBridge charges for every little thing that they can possibly charge for. So if we need a simple...
Login or Create an Account to see details.
Operations
Learning how to use TruBridge Patient Access is extensive; there is heavy end-user information....
Login or Create an Account to see details.
Product
Recently, TruBridge actually removed some of the features of TruBridge Patient Access, like the...
Login or Create an Account to see details.
Product
TruBridge Patient Access is not really patient accessible, at least for us. The way we can utilize...
Login or Create an Account to see details.
Loyalty, Operations
Regarding training, TruBridge does live sessions with us whenever we want. They have numerous...
Login or Create an Account to see details.
Loyalty
I'm hoping my satisfaction with TruBridge Patient Access will be higher in 12 months. Patient access...
Login or Create an Account to see details.
Relationship
TruBridge's customer service is great. The customer service people answer right away, call me back,...
Login or Create an Account to see details.
Value
TruBridge charges for each module, so the cost is not all-inclusive. The vendor charges for the...
Login or Create an Account to see details.
​
Preferences