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ARIA - Medical Oncology Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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Commentary Summary

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User Commentary

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Manager

Culture

We have a very solid contract with the vendor, but despite that, we often have to fight to get...

Jan 2026
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Manager

Relationship

Varian's support people have a fairly high rotation. Sometimes, that turnover makes it difficult for...

Jan 2026
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Manager

Relationship

Our experience with support may be different from a lot of customers in that our contract has gotten...

Jan 2026
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Manager

Product, Value

The product is missing modernization. From its appearance to its interfaces, ARIA is a product of...

Jan 2026
||
(0)
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Manager

Operations

Varian has a pretty good training program. They tend to have true subject matter experts for their...

Jan 2026
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Manager

Loyalty, Relationship

In years past, our partnership with Varian was higher, but now it is much lower. Our relationship...

Jan 2026
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Manager

Loyalty

We are in the middle of transitioning from ARIA to another vendor's system. That is an enterprise...

Jan 2026
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Manager

Operations

Varian's training for the system could have a little more flexibility, and they could match what...

Jan 2026
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Analyst/Coordinator

Product

There have been some hiccups for users of the system, depending on their department, but for the...

Nov 2025
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Analyst/Coordinator

Culture, Relationship

We have gotten everything that we have been promised from Varian. They have made us aware of any...

Nov 2025
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Analyst/Coordinator

Product

There was a snafu with a recent upgrade of the system, but other than that, the upgrades have been...

Nov 2025
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Director

Product

I’m not quite sure the vendor is putting out any new technology that could meet our needs.

Nov 2025
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Director

Product

The system is a decent EMR for patient documentation. There are a lot of different modules where we...

Nov 2025
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