ARIA - Medical Oncology Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Product
There have been some hiccups for users of the system, depending on their department, but for the...
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Culture, Relationship
We have gotten everything that we have been promised from Varian. They have made us aware of any...
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Product
There was a snafu with a recent upgrade of the system, but other than that, the upgrades have been...
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Product
I’m not quite sure the vendor is putting out any new technology that could meet our needs.
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Product
The system is a decent EMR for patient documentation. There are a lot of different modules where we...
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Culture, Loyalty, Operations, Product
Varian has been promising improvements to the product for years, but those improvements have never...
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Loyalty
Right now, ARIA - Medical Oncology might be the worst product for medical oncology. I would...
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Product
One issue that the product has had forever is that we can't put alerts into a patient chart. That is...
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Operations
The training we need for the system just isn't there. There isn't a lot of great training...
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Product
The biggest things missing in the system are customization options and flexibility. Those just...
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Relationship
The vendor isn't flexible or responsive to our needs. Their responses in the past were better, but...
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Loyalty
We are moving away from the system on our medical oncology side because the system we are using now...
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Relationship, Operations
Varian is supposed to do a certain number of upgrades a year, but they don't always deliver on...
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Product
Our hospital and clinics are on different systems, and that leads to integration questions and...
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Relationship, Product
The system does everything we need it to. Varian has been quite helpful in adding anything we have...
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Relationship
Varian’s phone support is much better than their web support. The support people sometimes take a...
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Product
We recently upgraded to a new version of the solution, and it has worked fine for us. We haven't had...
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