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Vatica Health Prospective Risk Adjustment and Quality of Care Solution Commentary
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Vatica Health has helped us close gaps. They work with us on what we would like to see in terms of...
I would probably buy the solution again, especially if it were just the baseline product that we...
Some of the things that Vatica Health does are right where they need to be. There are a few other...
The solution is very guided. The interface asks very specific questions. It has radio or...
If someone is coming into our system, they are getting updated on how to use Vatica Health...
We have a good partnership with Vatica Health. There are benefits to the system, to the clinicians...
As our long-term plans develop, we will absolutely have to consider how we interact with vendors...
This year, we've been looking at an integration of Vatica Connect with our EHR. We haven't gone with...
With Vatica Health Prospective Risk Adjustment and Quality of Care Solution, we definitely have had...
We meet with Vatica Health regularly, and the representatives do come on-site fairly often.
For some of our providers, Vatica Health's solution does ignite and trigger an understanding of...
What I love about Vatica Health is that it is directly in the EHR and that there is an application...
We expect accurate coding for a patient's visit and accurate ICD-10 coding for risk adjustment. Has...
We're satisfied with how the system is integrating with our applications and infrastructure, and we...
Vatica Health is always responsive and willing to help us solve whatever we need to solve.
Vatica Health is easy to work with and very interactive with us, and they do a lot of the work with...
The vendor is what they say they are, and we like them.
Prospective Risk Adjustment and Quality of Care Solution is our in-office solution to make sure our...
I have a great relationship with Vatica Health. We've been with them for many years. It was...
If I had any complaints at all about Prospective Risk Adjustment and Quality of Care Solution, it's...
One complaint providers have about Prospective Risk Adjustment and Quality of Care Solution is that...
Other payers are using Prospective Risk Adjustment and Quality of Care Solution. What we find with...
We have a couple of very tough, large provider groups here in this region. Over the years, we've...
What helps with the workflow we've developed with Vatica Health is their coders, and that includes a...
We've been with Vatica Health for a long time now. We're at a steady state, and the only new thing...
The Vatica Health application is very simple to understand, and the vendor does one-on-one trainings...
Vatica Health has a really good customer liaison. I've been working with the same people there for a...
Vatica Health is very different from most other vendors I've worked with. With most other vendors,...
Vatica Health's solution helps us improve our risk adjustment in our attributed patient lives for...
I would tell a peer that if they are into value-based work, Vatica Health will improve their HCC....
Our risk scores have improved with Vatica Health just because they review the whole chart, review...
Vatica Health does one-on-one training with our providers, and that's huge. The vendor actually...
We integrated Epic with Vatica Health, so we now have direct integration. That's been very helpful....
When Vatica Health upgraded the software, the system was very slow. We had spinning circles. But we...
Vatica Health could improve the technology. We're working on the integration, and it's taking a...
The solution is helping us achieve an increased overall risk adjustment factor and clinical...
Vatica Health is becoming more innovative. They just merged with Cozeva, so they are bringing...
Vatica Health Prospective Risk Adjustment and Quality of Care Solution does a much better job with...
Vatica Health’s at-the-elbow provider support is probably my favorite aspect of their offering. Once...
The biggest opportunity we have for improvement would be expanding Vatica Health’s services to...
Vatica Health has been very good in the risk adjustment space, and our providers really like the...
We are a very small client for Vatica Health. I think there have been some misses, and things have...
Vatica Health is a little more aggressive because they are a little newer and are expanding. Vatica...
The vendor has met all our needs. They are more than accommodating when we ask them for additional...
The reason we went with Vatica Health is their new alert functionality. We initially had a little...
As far as functionality goes, when Vatica Health presents us with a diagnosis in their alerts and we...
The vendor has created a payment stream for our providers to get bonuses for doing the HCC work, and...
Vatica Health has content experts in risk adjustment. They have great knowledge and understanding of...
Commentary Summary
Comment Type Breakout