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Vatica Health Prospective Risk Adjustment and Quality of Care Solution Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

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User Commentary

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VP/Other Executive

I would tell a peer that if they are into value-based work, Vatica Health will improve their HCC....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Our risk scores have improved with Vatica Health just because they review the whole chart, review...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

Vatica Health does one-on-one training with our providers, and that's huge. The vendor actually...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

We integrated Epic with Vatica Health, so we now have direct integration. That's been very helpful....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

When Vatica Health upgraded the software, the system was very slow. We had spinning circles. But we...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

Vatica Health could improve the technology. We're working on the integration, and it's taking a...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

The solution is helping us achieve an increased overall risk adjustment factor and clinical...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Vatica Health is becoming more innovative. They just merged with Cozeva, so they are bringing...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Physician

Vatica Health Prospective Risk Adjustment and Quality of Care Solution does a much better job with...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

Vatica Health’s at-the-elbow provider support is probably my favorite aspect of their offering. Once...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

The biggest opportunity we have for improvement would be expanding Vatica Health’s services to...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Vatica Health has been very good in the risk adjustment space, and our providers really like the...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

We are a very small client for Vatica Health. I think there have been some misses, and things have...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Vatica Health is a little more aggressive because they are a little newer and are expanding. Vatica...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The vendor has met all our needs. They are more than accommodating when we ask them for additional...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The reason we went with Vatica Health is their new alert functionality. We initially had a little...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

As far as functionality goes, when Vatica Health presents us with a diagnosis in their alerts and we...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

The vendor has created a payment stream for our providers to get bonuses for doing the HCC work, and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Vatica Health has content experts in risk adjustment. They have great knowledge and understanding of...

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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Director

I have a dedicated team from Vatica Health that I work with. That isn't like the vendor's customer...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The vendor knows all of our providers who are on leave or have upcoming leave, and we talk with them...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

When we changed our performance goals and increased our completion goals, that required us to change...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Things are great with Vatica Health. We have a really good partnership with Vatica Health's team,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

We have been working with Vatica Health for such a long time, so we really are in a steady state. We...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Physician

Our overall experience with Vatica Health has been excellent. Vatica Health Prospective Risk...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

I have worked with different payers because they have other things they want us to use. We have just...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

The only thing I would tell others looking at Vatica Health Prospective Risk Adjustment and Quality...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Physician

The web-based tool is pretty seamless. The one thing that annoys me is that every few months, Vatica...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

The system is improving our risk scores. The desired outcomes are to increase our risk adjustment...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Given the current environment, I would buy the solution again. We bought the product because other...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

I would never say any product meets all my needs. There is always something additional that we would...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

Vatica Health has updated their site with information on how to get onto the system. That has...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

One thing that the vendor has already been working on is getting the system more integrated with our...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

The system is very quick and easy to use. Vatica Health preps everything, so there isn't a lot that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We don't get a lot of outcomes from the system. The system allows insurance companies to get more...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

I have never used Vatica Health's phone support, but Vatica Health responds to emails really well....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Vatica Health is very knowledgeable. This is a very complicated space, and the space is changing. It...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

If Vatica Health did retrospective risk adjustment, that would bring even more capabilities to the...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

We would like to have earlier notifications about things that appear to be looming problems as...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Vatica Health’s new EHR alert is why we decided to go with Vatica Health Prospective Risk Adjustment...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

The diagnosis reconciliation with the electronic medical record in Vatica Health Prospective Risk...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

We have our internal team, but we wanted to expand our capabilities. We decided that rather than...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

By using Vatica Health's system, we are getting the information we need in previsits instead of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Vatica Health is always coming up with new technology.

Comment Tone Positive
Pillars Relationship, Product
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Director

One capability that Vatica Health has delivered that has been particularly helpful is EHR...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Vatica Health has done an excellent job with integration. They go through everything, and then they...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

All I have to do is email Vatica Health’s support people, and they are right on the phone with me. I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

When we started with Vatica Health's solution, it took probably 10 minutes to sign a chart off in...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

This Vatica Health program identifies suspect conditions, identifies gaps, and maximizes coding for...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Vatica Health is an excellent vendor to work with from the top down. They have helped us with our...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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VP/Other Executive

Vatica Connect is a direct integration into our EHR. That is going to be great because we won't have...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

We don't get charged by Vatica Health. They work for insurance companies. We have brought in a good...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

We have a really good working relationship with the Vatica Health team, and we actually meet with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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