Vatica Health Prospective Risk Adjustment and Quality of Care Solution Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship
I have a dedicated team from Vatica Health that I work with. That isn't like the vendor's customer...
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Relationship
The vendor knows all of our providers who are on leave or have upcoming leave, and we talk with them...
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Relationship, Value
When we changed our performance goals and increased our completion goals, that required us to change...
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Relationship
Things are great with Vatica Health. We have a really good partnership with Vatica Health's team,...
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Loyalty, Product
We have been working with Vatica Health for such a long time, so we really are in a steady state. We...
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Relationship
Our overall experience with Vatica Health has been excellent. Vatica Health Prospective Risk...
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Product
I have worked with different payers because they have other things they want us to use. We have just...
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Loyalty, Product
The only thing I would tell others looking at Vatica Health Prospective Risk Adjustment and Quality...
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Product
The web-based tool is pretty seamless. The one thing that annoys me is that every few months, Vatica...
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Value
The system is improving our risk scores. The desired outcomes are to increase our risk adjustment...
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Loyalty
Given the current environment, I would buy the solution again. We bought the product because other...
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Loyalty, Product
I would never say any product meets all my needs. There is always something additional that we would...
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Operations, Product
Vatica Health has updated their site with information on how to get onto the system. That has...
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Loyalty, Product
One thing that the vendor has already been working on is getting the system more integrated with our...
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Product
The system is very quick and easy to use. Vatica Health preps everything, so there isn't a lot that...
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Product, Value
We don't get a lot of outcomes from the system. The system allows insurance companies to get more...
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Relationship
I have never used Vatica Health's phone support, but Vatica Health responds to emails really well....
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Relationship
Vatica Health is very knowledgeable. This is a very complicated space, and the space is changing. It...
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Relationship, Product
If Vatica Health did retrospective risk adjustment, that would bring even more capabilities to the...
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Relationship, Product
We would like to have earlier notifications about things that appear to be looming problems as...
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Loyalty
Vatica Health’s new EHR alert is why we decided to go with Vatica Health Prospective Risk Adjustment...
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Product
The diagnosis reconciliation with the electronic medical record in Vatica Health Prospective Risk...
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Loyalty, Value
We have our internal team, but we wanted to expand our capabilities. We decided that rather than...
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Product
By using Vatica Health's system, we are getting the information we need in previsits instead of...
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Relationship, Product
Vatica Health is always coming up with new technology.
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Product
One capability that Vatica Health has delivered that has been particularly helpful is EHR...
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Loyalty, Relationship
Vatica Health has done an excellent job with integration. They go through everything, and then they...
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Relationship
All I have to do is email Vatica Health’s support people, and they are right on the phone with me. I...
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Relationship, Product
When we started with Vatica Health's solution, it took probably 10 minutes to sign a chart off in...
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Product
This Vatica Health program identifies suspect conditions, identifies gaps, and maximizes coding for...
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Relationship, Value
Vatica Health is an excellent vendor to work with from the top down. They have helped us with our...
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Loyalty, Product
Vatica Connect is a direct integration into our EHR. That is going to be great because we won't have...
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Value
We don't get charged by Vatica Health. They work for insurance companies. We have brought in a good...
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Relationship
We have a really good working relationship with the Vatica Health team, and we actually meet with...
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Loyalty, Product
With Vatica Health's system, we want to get into the homes of people who can't get to our office. We...
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Loyalty
Vatica Health is making changes right now with their product and how it is handled because things...
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Relationship, Value
On the quality side, we are definitely seeing a really good impact from some of the work Vatica...
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Value
We make a lot of money in the program. We do great. We just had an enhancement done, and it went...
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Product
Sometimes we have issues with the product just because the actual database can be an issue. The...
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Relationship
Vatica Health is really reliable and responsive. They are really prompt with everything that I need...
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Relationship
Vatica Health could improve their relationship with the payer partners because some of the...
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Relationship
Vatica Health has a contract specifically with the providers, and the support that they give the...
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Value
Vatica Health's solution is expensive, but that is the cost of doing business nowadays.
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Relationship, Product
Our state is a bit of a different flavor with a national company, so if the vendor had something...
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Loyalty, Value
Vatica Health's solution is extremely provider friendly because of the way that it is integrated...
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Product, Value
By using Vatica Health's solution, we have seen a couple of outcomes, including member satisfaction,...
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Loyalty
We recently looked at risk adjustment factor scores for clinicians who were not engaged with the...
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Relationship, Operations
Vatica Health has been very responsive. They have really good support. And their implementation...
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Loyalty, Value
Given where we were at the time that we bought Vatica Health's solution, I would absolutely buy it...
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Value
Receiving my money's worth with Vatica Health's solution rates at the top of the scale because it is...
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Loyalty
Vatica Health's solution has supported our integration goals historically. Going forward,...
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Loyalty, Product
Vatica Health has been a significant part of our risk adjustment strategy for some time. They...
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Value
In order to get the solution implemented, there was a significant negotiation, and it took a while...
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Value
The solution is a pricey one. It is double what we spend with another vendor for similar services....
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