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Veradigm Payer/Provider Data Exchange Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The training that we had was kind of chaotic. The person who was running it was bouncing back and...
I don't pay the bills, but no one has complained to me about the cost.
Veradigm has always been very responsive and helpful when issues come up. The person they have...
If I had any feedback, it would be about the coverage or network that Veradigm covers. They have...
Veradigm Pay/Provider Data Exchange is working very well. We particularly enjoy the fact that...
We leverage a number of different vendors to do something similar to what Veradigm Payer/Provider...
Veradigm's solution is not bad. Providers are just not dying to have insights, honestly. Most of...
Veradigm is still sort of rowing upstream with having these somewhat loosely bundled legacy...
I haven't seen Veradigm support our interoperability strategy or help us comply with CMS...
Veradigm doesn't put a lot of effort into their training, but they're available if necessary. And...
We're happy with the cost savings. We were getting the charts elsewhere, so moving directly to...
We did evaluate things, and we may come back to using Veradigm's core solution. The idea is that...
I'm very satisfied with Veradigm. They are very personal in their one-on-one training. They are very...
I like how I'm treated as a customer. Veradigm is very responsive. They have great customer service....
Veradigm reduces how much we need to go to providers for medical records.
I haven't seen Veradigm's road map, but Veradigm adds enhancements when we ask them to.
Veradigm has configured their systems to support the unique nature of a certain payer system. That...
We work with Veradigm a lot, but making sure the documentation is clear and accurately reflects the...
Commentary Summary
Comment Type Breakout