Veradigm Retrospective Risk Adjustment Solutions Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Veradigm has been more proactive with communication to clients. They have divisions dedicated to...
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Product
We want Veradigm to focus on the ease of use of their interoperability product to push gaps to the...
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Product
The system has had no changes. It is pretty much the same basic service for how we use it. Veradigm...
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Product, Value
The outcomes from using the product include effective chart retrieval, the assurance of complete and...
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Relationship, Product
Recently, Veradigm has come out with new tools to support plans responding to RADV audits. The tools...
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Product, Value
In general, the solution helps us achieve a more efficient medical record review process. We spend...
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Relationship, Product
We have had some data issues. They probably stem from the health-plan side, but if Veradigm had more...
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Relationship, Product
I like that Veradigm shows us a lot of the information on how and why the data they are showing us...
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Operations
Veradigm has undergone a ton of changes, and they had some financial issues and all kinds of things...
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Product
Veradigm pulls data for different EMRs, and we just like them to have more EMRs.
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Relationship, Product
The outcomes we get from Veradigm are chart retrieval and encounter data submission. Veradigm’s...
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Value
With Veradigm, there absolutely are unexpected charges. They will start charging before the product...
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Relationship, Product
Veradigm has not done well at quality checking their products. For every single product we have used...
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Culture
Veradigm has overpromised and underdelivered multiple times. They have actually sold us products...
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Loyalty, Relationship, Product
Analytics is the key part of the solution. Veradigm provides us with the ability to identify, for...
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Relationship, Product
The system gives us data and relies on us to build processes around it. The product is easy to use,...
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Culture, Value
The vendor could improve their pricing. It isn't that the vendor charges for everything, but they...
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Product
Sometimes, Veradigm makes decisions that we as a client may not want. For example, this year, they...
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Product
Veradigm is very good with upgrades. They are always on time. It is rare that we have issues with...
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Product
Veradigm is supporting our interoperability goals to pull data out of our EMR. Our EMR's users have...
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Relationship
We have a very good partnership with Veradigm. We do regular business reviews with them, and they...
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Product, Value
The system is helping us achieve risk adjustment gap closure. The analytics produce a target list of...
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Relationship, Value
Veradigm has built a relationship with our organization, and there have been pricing issues with...
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Loyalty, Product
Our other programs help us do a lot of outreach, and then the information we get from Veradigm's...
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Operations
We don't do much ongoing training, but when we do ongoing training with the vendor, it is good....
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Loyalty, Value
The system will transform target lists into the layouts that other vendors require. That fills an...
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Product
Risk Adjustment Analytics is such a basic product. Veradigm is on time; they have flexibility with...
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Relationship, Operations, Product
What would make my life better as a customer of Veradigm is maybe giving suggestions and solutions...
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Product
There is a lot of information to consume in the system, but Risk Adjustment Analytics is fairly user...
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Operations
Veradigm was very good about being timely in our implementation processes and in giving us feedback...
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Product
I would like to make it a little easier to drill down to patient-specific information in Risk...
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Loyalty, Product, Value
Veradigm's system is able to give us analytics that we haven't been able to get before, and we are...
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Relationship
Veradigm is very responsive. We usually have who we need on a call, and if we don't, our account...
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Relationship
I have been very impressed with our work with Veradigm. They are an excellent partner for analytics,...
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Relationship, Product
The completeness and quality of the data are first and foremost what I like about Veradigm. The...
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Relationship, Value
With Veradigm, we have a good partnership. As a matter of fact, I don't even like using the word...
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Loyalty, Product
The vendor could work on functionality for the provider community. The vendor should work on getting...
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Operations
The vendor has operational processes for any new versions or issues that they address. Their...
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Culture
I would tell the vendor to continue to look at the cost model and how that transitions into some of...
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