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Veradigm Retrospective Risk Adjustment Solutions Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

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User Commentary

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VP/Other Executive

Veradigm is part of our long-term plans. Mostly because it's challenging to change vendors...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

I'm surprised Veradigm doesn't have an extra piece to deliver a solution for home and virtual...

Comment Tone Negative
Pillars Operations
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VP/Other Executive

The solution's chart retrieval with EHR integration was a bit of a negative surprise for us. In our...

Comment Tone Negative
Pillars Loyalty, Operations, Product
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VP/Other Executive

I would buy Veradigm Retrospective Risk Adjustment Solutions again because it now has integration...

Comment Tone Positive
Pillars Loyalty, Product, Value
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VP/Other Executive

I like Veradigm's support people. They've been really good. The people that we meet with regularly...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We switched to Veradigm's solution because they came off as being much more integrated between the...

Comment Tone Positive
Pillars Loyalty
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VP/Other Executive

Veradigm's portal is quite useful for our data people to resolve edge server issues and errors....

Comment Tone Positive
Pillars Product
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Director

I wish that Veradigm would have a solution for integrating with our EMR platforms. There is a...

Comment Tone Negative
Pillars Operations, Product
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Director

The analytics dashboards are really user-friendly and provide good insight without us having to work...

Comment Tone Positive
Pillars Relationship, Product
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Director

The solution helps us achieve outcomes with the encounter-submission process. The system has allowed...

Comment Tone Positive
Pillars Product, Value
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Director

I would like the vendor to improve the ability to accommodate our prospective risk-adjustment...

Comment Tone Negative
Pillars Relationship, Product
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Director

Veradigm's system is improving our risk adjustment scores because the more clinical data we can...

Comment Tone Positive
Pillars Value
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Director

One limitation is that no one can pull data from Epic's system. It is very locked down. We aren't...

Comment Tone Negative
Pillars Product
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Director

There isn't a lot of training from Veradigm, so we're mostly trying to understand their processes....

Comment Tone Positive
Pillars Operations
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Director

Veradigm is a great partner. They make tweaks as needed, and they don't nickel-and-dime us. From a...

Comment Tone Positive
Pillars Relationship, Value
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Director

Veradigm is really good about collecting all the data for us, and they are very flexible in meeting...

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Pillars Relationship, Product
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Director

Veradigm allowed us to reduce our chart retrieval costs. We pay a per-member, per-year fee for those...

Comment Tone Positive
Pillars Value
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VP/Other Executive

We would like Veradigm to improve their pricing structure. We get billed for a lot of services that...

Comment Tone Negative
Pillars Value
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Director

Veradigm supports us in having accurate risk adjustment. Veradigm is always ahead of the game in...

Comment Tone Positive
Pillars Relationship, Product
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Director

Veradigm could do more with their solution capabilities. The system is very good. But there are...

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Pillars Product
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Director

Getting our money’s worth was a challenge. We were paying far too much before. It was a significant...

Comment Tone Positive
Pillars Value
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Director

Veradigm is pretty integral to our operations. They are our analytics engine for risk adjustment. We...

Comment Tone Positive
Pillars Relationship
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Director

Risk score accuracy is the primary thing that we are using. We use the system for chart reviews and...

Comment Tone Positive
Pillars Product
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Director

I was extremely satisfied with the go-live process and any updates. Veradigm is very good about...

Comment Tone Positive
Pillars Relationship, Operations
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Director

Working with Veradigm is the happiest vendor experience I have ever had. Veradigm is very nimble....

Comment Tone Positive
Pillars Relationship
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Director

We are very happy with the support we have gotten. If we have any kind of glitch or question, our...

Comment Tone Positive
Pillars Relationship
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Director

Veradigm is very fair in what they charge. I'm very happy with the value of the products that we purchased....

Comment Tone Positive
Pillars Culture, Value
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Director

Navigating the platform just takes some getting used to. Anything that is as complex as risk...

Comment Tone Negative
Pillars Product
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Director

I'm very happy with Veradigm Retrospective Risk Adjustment Solutions. The implementation process...

Comment Tone Positive
Pillars Relationship, Operations
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Director

Veradigm does a good job, but their product is not hugely different from what we used to have from...

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Pillars Value
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Director

Veradigm is in the process of building new capabilities for certain claims. There is a...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
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Director

Veradigm has been more proactive with communication to clients. They have divisions dedicated to...

Comment Tone Positive
Pillars Relationship, Product
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Director

We want Veradigm to focus on the ease of use of their interoperability product to push gaps to the...

Comment Tone Negative
Pillars Product
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Director

The system has had no changes. It is pretty much the same basic service for how we use it. Veradigm...

Comment Tone Negative
Pillars Product
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Director

The outcomes from using the product include effective chart retrieval, the assurance of complete and...

Comment Tone Positive
Pillars Product, Value
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