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Verisma – Olah Archiving Solution Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Analyst/Coordinator

Verisma has pockets of support that are exceptional. But then they have other parts where there are...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Analyst/Coordinator

From a delivery perspective, projects tend to lag behind a little. The work generally seems to lag...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Overall, the product is very stable. We see little to no downtime, so the redundancy that the vendor...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Verisma has been releasing a lot of functionality, and while the program is easy to use, the...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

Verisma is a good vendor overall. When it comes to partnership, the vendor is fantastic. Verisma...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Verisma brought simplicity to the table. One challenge I see with archiving is that we take a system...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CIO

We do use Verisma for archiving, but we don't use them for archiving as a whole. We have a lot of...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

With Verisma's solution, our concern is really the cost. Some people feel they can handle the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

The Verisma team is wonderful to work with when it comes to customer service. They've been very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We're a unique hospital because we serve unique patients with complex health diagnoses. Our systems...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

We asked Verisma how we could capture data that is generated in a particular way by the outgoing EHR...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Olah Archiving Solution seems versatile in that it can handle a variety of document types. The...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We've been progressively using Olah Archiving Solution more. It's still in the build stage even now,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Having our data in a centralized area within Olah Archiving Solution is going to set us up well for...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

We have a system for uploading large video files to our EHR, and we wanted to see whether these...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

We primarily did our own training for Olah Archiving Solution. I asked for some training documents,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

An area of improvement for Olah Archiving Solution would be the search feature within the system....

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I'm not sure that there is any innovation in the archiving space per se, but the interface that...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Unfortunately, our organization made the strategic decision to go with another company, so Verisma...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Olah originally outlined in our contract costs for things like adding another system or report...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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Director

Verisma is pretty simplistic, so it does not require a lot of intense training. It works exactly...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Olah is part of our long-term plans, mostly because Verisma is our archiving system. It was always...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Olah is so easy to work with. They made the whole process painless and easy. They were quick to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have had to reach out to Olah for support very minimally, but every time we have, they have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Olah’s road map is substantial, and we work closely with them in advance to align their solutions...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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VP/Other Executive

Olah's solution is so simple. It requires minimal training, and adoption is very high. It is easy...

Comment Tone Positive
Pillars Operations, Product, Value
Evaluation Unrated

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VP/Other Executive

Olah does what they say they are going to do and for the price that they said they would do it....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We are still in our implementation phase, so we have an account representative who is on our calls....

Comment Tone Positive
Pillars Culture, Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Our end users aren't going to need a lot of training because the system will launch directly within...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

Olah's team has been great to work with. We have regularly occurring calls to keep the project...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Analyst/Coordinator

We went with Olah because they provide a lot of interactions. Olah's people came on-site and did a...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CIO

We encountered major obstacles with one of our vendors that restricted access to the data we needed....

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

The support received when we log a support request is overall very good.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Olah's training for new releases is sub-par. There is no guided training, recordings, or anything....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

I would be curious to see a road map of how AI will be utilized in Verisma down the road.

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

I love the ingenuity of Olah. They do a great job of coming up with outside-the-box solutions to...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CIO

We have had very good luck with Verisma as our clinical archiving solution. The price is right, and...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

The person we have worked with on the engineering team at Olah has been a phenomenal partner. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The training from Olah is super high-level. They give a one-page document. They do not access our...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Olah’s support people are phenomenal. They are very responsive. I don't know that I have had to wait...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We haven’t been with Olah for a long time, and even though we are paying in advance for a lot of...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

I discovered Olah through KLAS reports, and we went with Olah because they don't try to transform...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Olah has a pretty slick A/R module so that my billing office doesn't have to work out of our...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Olah has been great, and they weren't just great through the sales process; they continued to be...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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Analyst/Coordinator

I don't have any criticism of how the archiving process with Olah is going. We were worried about...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Olah's process for analyzing data, building reports, and getting reports back for validation is...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Olah Enterprise Archive Solution provides better formatting for old documents. That takes out old...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

We have a dedicated project manager who is outstanding. That person can pull in the vendor's...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

One of Olah's strengths is the way they do archival work. That is very similar to the way we handle...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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