FACIS Commentary

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My advice to a customer implementing the solution is to get very clear instructions. Verisys's...

Every month, we need to make sure all the licenses are verified, and the solution verifies all of...

My top wish-list item for Verisys is for them to make the solution easier to use. I find it to be...

The company selected Verisys based on their stats. We investigated to see how well different vendors...

Verisys is very responsive. Their support has a good turnaround. Their response time is less than 24...

The system is providing the information that it's supposed to. The key strengths of the vendor are...

With the system, there isn't really any training. It’s a pretty easy system, where we just plug in...

The product basically is an aggregator of third-party data that allows background verification of...

The key strength of Verisys is their breadth of data and expertise in the space. The outcome we...

The advice I would give to a customer implementing FACIS is to run as many proofs of concept as possible....

We need more timely responses from Verisys on IT issues.

For organizations that have a legacy process where they look up people one to one, Verisys' product...

One of the things we are working on right now with Verisys' product is using the same data in an...

We didn’t have a big training program from Verisys, but we had a walkthrough and then an explanation...

The solution operates pretty smoothly without additional input. It is fairly easy to use, and the...

Verisys has done a good job. There are some things here and there that have been a little bit of a...

The solution helps keep us compliant. It does that by ensuring that our pharmacy associates are...

It was painful when we got the system set up, and some of that was self-caused. There were different...

We provide Verisys with the population of all our people, and that is thousands of individuals...

The advice I would give a customer who is implementing the solution to be successful would be to...

One of Verisys’s strengths is their ability to take some of the administrative burden off us and...

There are a lot of things that I would like to be able to control or change myself in the platform,...

We went with Verisys because they offered a more feature-rich product that provided a better...

We have essentially only interacted with one person at Verisys, and that is our account...

One of the things we are doing with the product is checking people's licenses to make sure that they...

I expected the solution to let us know if we have any associates who have any issues, like letting...

There is a learning curve in understanding what to do and what the process involves, so the training...

We have an account representative who is amazing. The vendor provides an account representative who...

The vendor's IT team struggles to keep up with support tickets. Some tickets are pretty simple. But...

The solution does not meet all of our needs right now, but it will. The vendor is working on a new...

I would tell others that the product itself is really good. But customers need to work with Verisys...

One of the strengths of Verisys is that they have been doing this work since the '90s. They have the...

We just went through an RFP last year, so we have an idea of other vendors that are out there, and...

Overall, the service does what we need it to do.