VIM (Care Insights / CDE) Commentary

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Vim’s support team gets back to us within the same day. Regarding complying with CMS...

In the overall function of value-based care that we're in, Vim does a good job with the top line,...

I would tell a friend that VIM is a solution that allows users a lot of flexibility and control, so...

VIM may be part of our long-term plans because we are also reevaluating whether we are going to...

Regarding VIM’s impact on our relationship with payers and providers, we were able to convert a very...

VIM is not an expensive solution. It is a properly valued solution if someone knows how to use it.

We're a few years in now, so we could have outdated information regarding training, but when we...

The system is good for the risk adjustment piece in terms of getting data out and in. But it really...

I have been trained somewhat on the product. Sometimes when I'm talking to people about what the...

The empowerment of the people I work with at Vim is generally good.

I'm not aware of Vim's road map all that often. Sometimes I'm part of the conversations, but it is...

When I was going through the contracting process, Vim mentioned compatibility with some EMRs, and...

Vim is more reactive. I find issues, like when certain diagnosis codes aren't being written back...

The Vim system met our initial functionality needs, but other products provide differentiated...

The training involves group sessions with providers and educating them on how the process works. The...

With functionality and stability, there are times when Vim's system goes down, but that isn't easily...

From an implementation and user-enrollment perspective, the system is excellent.

The system is not integrated with our EHR. We cannot leverage Vim's system to push care gap...

We curate data on our end to ensure that it meets the highest quality standards. We work very...

We analyzed multiple point-of-care tools and found that Vim's system is integrated with most of the...

Some providers are very open to using a point-of-care tool within the EHR. Those providers see the...

We struggle with member and patient experiences. Members do not directly use or interact with the...

The vendor partners with us aggressively to ensure that we follow the highest industry standards for...

The product is part of our long-term plans over the next three to five years, but there are price...

The vendor's implementation team is very responsive and provides significant handholding for us and...

Training is an area where the vendor could improve. The vendor's training modules were not very...

The vendor's people are always available. If we email the vendor's support team members, they will...

We use Vim's system as a point-of-care tool to share member-level information and open care gaps,...

The integration between Vim's system and our EMR makes it very easy for providers to view the...

We would like to have the ability to integrate the system more quickly. Vim has relationships with...

Right now, the system allows us to display information to providers. That is helpful when providers...

Vim has been great to work with. We had some challenges years ago, but as things have moved forward...

When we use the system, we give the vendor a spreadsheet, and everything we send them shows up in...

We have put in some requests, and Vim is working to implement some of our wish-list items. I am sure...

We have been very satisfied with the system, and Vim continues to make improvements to it and to...