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JiveX (Global) (Mostly Europe) Commentary
Filtered view: (Dach)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

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Manager

The greatest opportunities for product improvement are usability and ergonomics.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The vendor could improve my experience as a customer by improving the usability and ergonomics of...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

The vendor’s greatest strength is their competent support.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

What I like most about the product is its configurability.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I would like to see VISUS keep up more quickly with new market requirements, such as QR codes.

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Since the transition to CompuGroup Medical, the quote-generation process has been disastrous, and...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

I like the system's front end, flexibility, and configurability.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

VISUS's support is very bad at the moment. The reachability is bad, and it takes a long time to get...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We have JiveX in our group at most of our sites. The tool is okay.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

VISUS is just saying they are doing the cloud, but at the moment, we just don't have it. The vendor...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

VISUS could do much more training. I would like to see a proactive view. They should provide a...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Manager

The biggest opportunity for product improvement would be integrating a CDR to retrieve laboratory...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The greatest strength of the solution is that it is an archive for almost everything.

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

The biggest opportunities to improve JiveX would be to enhance the scan import gateway and refine...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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