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JiveX (Global) (Mostly Europe) Commentary
Filtered view: (Dach)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Performance details

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User Commentary

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Director

VISUS's support is very bad at the moment. The reachability is bad, and it takes a long time to get...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We have JiveX in our group at most of our sites. The tool is okay.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

VISUS is just saying they are doing the cloud, but at the moment, we just don't have it. The vendor...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

VISUS could do much more training. I would like to see a proactive view. They should provide a...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Manager

The biggest opportunity for product improvement would be integrating a CDR to retrieve laboratory...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The greatest strength of the solution is that it is an archive for almost everything.

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

The biggest opportunities to improve JiveX would be to enhance the scan import gateway and refine...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

There has been so much turnover at VISUS that we don't even know who to talk to. It took me several...

Comment Tone Negative
Pillars Culture, Relationship
Evaluation Unrated

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Director

I would buy JiveX again for specific tasks, like mammography screening. The solution is great for that....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The vendor's maintenance costs are regularly increased. Supports, tools, and workarounds that used...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

There is a high level of professionalism with VISUS. If I install an upgrade or an update to the...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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