
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship
The vendor's support team has short wait times, and the knowledge of VISUS' employees is good. VISUS...
Login or Create an Account to see details.
Product
I like that the product can be adjusted based on a user's wishes and that it is easy to use.
Login or Create an Account to see details.
Product
The biggest area for improvement in JiveX is the hanging protocols.
Login or Create an Account to see details.
Relationship, Product
One of the best things about VISUS is that they are constantly developing things. We like the...
Login or Create an Account to see details.
Operations
VISUS needs to provide more online training options for system administrations tied to new releases...
Login or Create an Account to see details.
Relationship
VISUS has incredibly friendly first-level support people, and there is a high level of...
Login or Create an Account to see details.
Product
JiveX is a very intuitive product to administer.
Login or Create an Account to see details.
Product
JiveX is strong in its simplicity and therefore extremely suitable as a PACS in most hospitals in...
Login or Create an Account to see details.
Product
VISUS could professionalize the GUI for both end users and admins. Manuals are nonexistent or very...
Login or Create an Account to see details.
Operations
The areas of improvement are training, documentation, and the customer portal. There is very limited...
Login or Create an Account to see details.
Product
The biggest strengths of JiveX are the system speed and integration capabilities with existing HISs.
Login or Create an Account to see details.
Culture, Product
The vendor could increase the functionality available under the basic license.
Login or Create an Account to see details.
Relationship
The vendor is friendly and has a competent support team and a product management team that takes...
Login or Create an Account to see details.
Product, Product
JiveX’s functionality is perfect. It is really user friendly. I have tried a few different PACS...
Login or Create an Account to see details.
Relationship, Relationship
I have a good connection with the contact person from the vendor who works on the product. The...
Login or Create an Account to see details.
Product
JiveX is a Swiss Army knife for administration processes; we can do everything with the product...
Login or Create an Account to see details.
Relationship
VISUS’ service is proactive. The vendor has a technical solution for remote monitoring, and the...
Login or Create an Account to see details.
Relationship, Product
We are extremely satisfied because we have a long history with VISUS.
Login or Create an Account to see details.
Loyalty
The acquisition through CompuGroup Medical makes our satisfaction go down a little; we are not...
Login or Create an Account to see details.
Product
I have to be critical of the ongoing development of web solutions. From my point of view, VISUS has...
Login or Create an Account to see details.
Loyalty, Product
We used JiveX before but not as our main PACS product. We are currently running on an old version of...
Login or Create an Account to see details.
Relationship
Jivex has been working reliably with us for a very long time. We have a very good relationship with...
Login or Create an Account to see details.
Relationship, Product
There is not much that needs attention. We have enough storage space. We have the network structural...
Login or Create an Account to see details.
Relationship, Product
VISUS has very good support. The product has really good stability and integration possibilities...
Login or Create an Account to see details.
Product
One of the biggest strengths of the product is that new requirements are mostly dynamic and...
Login or Create an Account to see details.
Operations
To improve our customer experience, the vendor could improve the stability of their HCM, improve the...
Login or Create an Account to see details.
Product
The greatest strengths of JiveX are the open interfaces and the pragmatic project organization.
Login or Create an Account to see details.
Product
The thing we like best about the product is its simple operation; the product isn't overloaded....
Login or Create an Account to see details.
Product
The biggest opportunities for product improvement are the integration of non-DICOM image sources and...
Login or Create an Account to see details.
Relationship
Proximity to customers and good project managers are the vendor's strengths.
Login or Create an Account to see details.
Product
I like the flexibility of the product.
Login or Create an Account to see details.
Culture, Product, Value
The vendor could improve the product by offering low customization for the client/server setup,...
Login or Create an Account to see details.
Relationship
Some of the vendor's strengths include competence, adherence to deadlines, and the development of...
Login or Create an Account to see details.
Product
The flexibility of the software and the ability for the customer to adapt things are outstanding.
Login or Create an Account to see details.
Product
An opportunity for improvement would be the integration of new storage technologies.
Login or Create an Account to see details.
Relationship
I would like to see the vendor improve the customer experience. VISUS could provide customers with...
Login or Create an Account to see details.
Relationship
Some of the vendor's strengths are their product, good service, and a partnership approach. However,...
Login or Create an Account to see details.
Product
The product has very few glitches. It is an effective, user-friendly application, and it has good interoperability....
Login or Create an Account to see details.
Product
An opportunity for improvement would be to have fast integration of innovative procedures by using...
Login or Create an Account to see details.
Relationship
The vendor could improve my experience by offering proactive consultations on innovations and having...
Login or Create an Account to see details.
Product
I like the speed at which the product has been and is being further developed.
Login or Create an Account to see details.
Product
An opportunity for improvement of the product is ergonomics. The functions are there but often not...
Login or Create an Account to see details.
Relationship
One of VISUS' strengths is their customer focus. My suggestions are heard and implemented.
Login or Create an Account to see details.
Featured Reports
Preferences