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JiveX (Global) (Mostly Europe) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Physician

Product

JiveX is stable and easy to use. The thing I like the most is the UI; it just works. Currently, I...

Jul 2024
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Manager

Product

The vendor's greatest strength is the flexibility in the connection of modalities or other...

Jul 2024
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Director

Relationship

VISUS' greatest strengths are their wide distribution in the market and their professional support...

Jul 2024
||
(0)
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Director

Product

VISUS' biggest opportunity for product improvement is the clean, real integration of AI that can be...

Jul 2024
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(0)
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Director

Relationship, Operations

The vendor could improve our experience as a customer through the adoption of structured data.

Jun 2024
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(0)
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Director

Product

The vendor's greatest strength is their agility. The product has good interoperability.

Jun 2024
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(0)
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Manager

Relationship, Product

JiveX is a good product in general. It functions well, and it is stable. The background required for...

Jun 2024
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(0)
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Manager

Product

Overall, the product's functionality is very general. The product shows pictures, and we can take...

Jun 2024
||
(0)
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Director

Relationship, Product

The provider's greatest strengths are the high levels of expertise and flexibility.

Apr 2024
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(0)
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Director

Operations, Product

The thing I like best about the product is its ease of use.

Apr 2024
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(0)
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Director

Loyalty, Product

The biggest opportunity for product improvement is expansion to an interoperable platform.

Apr 2024
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(0)
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Director

Value

The vendor should not tighten the costs further.

Apr 2024
||
(0)
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Manager

Relationship

The vendor's support team has short wait times, and the knowledge of VISUS' employees is good. VISUS...

Sep 2023
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(0)
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Manager

Product

I like that the product can be adjusted based on a user's wishes and that it is easy to use.

Sep 2023
||
(0)
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Manager

Product

The biggest area for improvement in JiveX is the hanging protocols.

Sep 2023
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(0)
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Manager

Relationship

VISUS' local liaison is a very nice company to deal with. They are usually able to help us, and they...

Aug 2023
||
(0)
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Manager

Relationship, Product

Compared to bigger radiology PACS, the possibilities of what we can do with JiveX are limited. VISUS...

Aug 2023
||
(0)
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Manager

Relationship

Having a local liaison for VISUS sometimes makes things difficult because VISUS really decides what...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

One of the best things about VISUS is that they are constantly developing things. We like the...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations

VISUS needs to provide more online training options for system administrations tied to new releases...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship

VISUS has incredibly friendly first-level support people, and there is a high level of...

Aug 2023
||
(0)
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Analyst/Coordinator

Product

JiveX is a very intuitive product to administer.

Aug 2023
||
(0)
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Manager

Product

JiveX is strong in its simplicity and therefore extremely suitable as a PACS in most hospitals in...

Aug 2023
||
(0)
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Manager

Product

VISUS could professionalize the GUI for both end users and admins. Manuals are nonexistent or very...

Aug 2023
||
(0)
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Manager

Operations

The areas of improvement are training, documentation, and the customer portal. There is very limited...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Having a local liaison for VISUS sometimes makes things difficult because VISUS really decides what...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Compared to bigger radiology PACS, the possibilities of what we can do with JiveX are limited. VISUS...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

VISUS' local liaison is a very nice company to deal with. They are usually able to help us, and they...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The biggest strengths of JiveX are the system speed and integration capabilities with existing HISs.

Aug 2023
||
(0)
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Director

Culture, Product

The vendor could increase the functionality available under the basic license.

Aug 2023
||
(0)
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