vCareCommand Commentary
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Subject Expert
Trey Dye
Research Director
Commentary Summary
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User Commentary
Loyalty
vCareCommand is just not a good product. The doctors report a lot of downtime. They also say there...
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Relationship
Even when we have had difficulties with something, ViTel Net has stepped up their game and brought...
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Loyalty
We do a thorough evaluation of whatever is available today, but I would say ViTel Net would make the...
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Loyalty
The biggest caveat we came up with when we talked about where we have been with ViTel Net and what...
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Loyalty, Product
There is some learning on both sides of the fence with our integration goals, and that probably...
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Operations, Product
There was a learning curve of coming off our old collection of tools and understanding the...
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Value
ViTel Net has been very fair with us and hasn't nickel-and-dimed us on things for sure. They have a...
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Relationship, Product
Overall, vCareCommand is a very successful program. We have a great team to work with and very few...
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Product, Value
The value for vCareCommand can be a little hard to demonstrate sometimes because we do want to rely...
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Relationship
If we tell ViTel Net we need something to make vCareCommand better, they step up and bring it. The...
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Operations
The implementation of vCareCommand was pretty easy overall. We integrated the system into our EHR....
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