Benefits Administration Platform Commentary
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Subject Expert
Boyd Stewart
Vice President of Payer/Provider Collaboratio
KLAS Vice President of Payer/Provider Collaboratio - Boyd Stewart
 
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Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Manager

Loyalty, Relationship

The product is absolutely part of our long-term plans. We are actually adding to the app. We jumped...

May 2024
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Manager

Relationship, Operations, Product

We have a group of older members, and they understand how to use the product. If they can understand...

May 2024
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Manager

Relationship

We like the vendor's support people because someone is always calling us back. I don't contact the...

May 2024
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Manager

Relationship, Product

I have found that sometimes the hardest thing is for Viveka Health to get the data from our current...

Feb 2024
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Manager

Relationship, Product

Viveka Health is doing pretty well. They are making life as an administrator a little easier with...

Feb 2024
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Manager

Loyalty, Relationship

Viveka Health’s customer service has been really good. I told the vendor about some updates I...

Feb 2024
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Manager

Operations, Product

Viveka Health excels at having patience in dealing with somebody like me. There are things in...

Feb 2024
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Manager

Operations

The one thing I would like to see in Benefits Administration Platform is more of a training manual,...

Feb 2024
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Manager

Product

Benefits Administration Platform can be used to show our members how to access their benefits,...

Feb 2024
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Manager

Product

Members can send a copy of their marriage or birth certificate through the application. They can...

Feb 2024
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