Benefits Administration Platform Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship
The product is absolutely part of our long-term plans. We are actually adding to the app. We jumped...
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Relationship, Operations, Product
We have a group of older members, and they understand how to use the product. If they can understand...
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Relationship
We like the vendor's support people because someone is always calling us back. I don't contact the...
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Relationship, Product
I have found that sometimes the hardest thing is for Viveka Health to get the data from our current...
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Relationship, Product
Viveka Health is doing pretty well. They are making life as an administrator a little easier with...
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Loyalty, Relationship
Viveka Health’s customer service has been really good. I told the vendor about some updates I...
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Operations, Product
Viveka Health excels at having patience in dealing with somebody like me. There are things in...
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Operations
The one thing I would like to see in Benefits Administration Platform is more of a training manual,...
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Product
Benefits Administration Platform can be used to show our members how to access their benefits,...
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Product
Members can send a copy of their marriage or birth certificate through the application. They can...
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