Patient Education Commentary

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The way people learn has changed, and we have to match how they learn with the tools that we have....

WebMD Ignite is more than open to listening to the things that we have to say, because we are really...

WebMD Ignite’s primary reason to exist is the patient education solution. The problem with WebMD...

Years ago, we evaluated and found that the Krames patient education solution had the best written...

We have had some issues with WebMD not doing what they said they were going to do and not responding...

WebMD has a lot of innovation and a lot of content, including videos, written content, and some...

The outcome we have achieved with the system is innovative forms of patient education. The tool is...

For the things that I use it for, Patient Education has actually been very good. The information is...

I would like it to be easier to update the database. Furthermore, WebMD Ignite isn't interested in...

An outcome we have seen from using Patient Education is the ability to provide meaningful patient education....

The vendor does keep their promises. They are trying hard. They aren’t there, though. For whatever...

When I look at another vendor and everything their platform can do, I ask why the people from WebMD...

The support people have been lovely. I haven’t met anybody above my account representative. Our...

When it comes to ease of use, the system is very old-fashioned. It is very flat. We have no outcomes...

The system is not part of our long-term plans. In terms of product quality, I would rate the system...

Once a patient is in the system and accesses their patient portal, they can’t always find the...

The program can dub all of the videos in another language, but the sidebar menus do not come through...

When we have issues with the system, the vendor sometimes puts the issues on their road map to be...

When our employees are using the system, we have a read-aloud function. I would like to see patients...

We do see a decrease in readmission rates with education content from WebMD Ignite being sent over...