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Wellsheet Commentary
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Subject Expert
Jackson Tate
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I would very much recommend Wellsheet, but it depends on what people are trying to do with it. If...
Wellsheet uses a FHIR-based API, which makes the integration really easy. We like the user interface...
Wellsheet is a small start-up that was recently acquired, so they have a small but mighty team, and...
Wellsheet has made forward progress by learning what's needed, what's useful, and what kind of...
We use Wellsheet for a number of reasons. We use it for list creation to help individual clinicians...
Wellsheet is really responsive. We have a good relationship with them. When issues come up, I can...
Nothing ever serves all our needs. But for what we use Wellsheet for, it's really good. The vendor...
The product really started as a user-interface product to make it easier to collect static data...
When it comes to Wellsheet’s support, there's an email link that we send questions to, and sometimes...
We mainly use Wellsheet to automate some of the paperwork that we have to do. Wellsheet has an AI...
Rather than training us at the very beginning and showing us the basics of how to use the product,...
Wellsheet is well integrated into our EHR. It fills in the gaps that our EHR doesn't provide. For...
During the implementation, Wellsheet came personally and explained what the product can do and...
Ongoing training with Wellsheet is a virtual meeting to explain the new features and what is coming...
For support, I can get in contact directly with different people at Wellsheet. They are pretty...
Wellsheet still needs some work. There are still some interface issues that could be solved....
During the first talks and discussions around Wellsheet's solution, a big thing for us was the...
Wellsheet's solution has previously been a view-only third-party software, but it would be nice to...
Wellsheet's solution is doing well. The product is phenomenal and has solved a lot of the end-user...
Commentary Summary
Comment Type Breakout