CarePort Connect Commentary

Filtered view: All

We have good relationships with WellSky's support people. I have people that I can reach out to at...

WellSky has a lot of great capabilities in CarePort Connect. I love the parts of it that I need to...

The CarePort Connect training was a one-and-done, train-the-trainer kind of approach. It was okay. I...

We’ve been with WellSky for years, so maybe they could give us a discount. The solution is a little...

There can be issues with the WellSky tickets because we could take out a ticket, get somebody on the...

CarePort Connect is low on the totem pole for WellSky, so the solution is a little stagnant. There...

Our company is looking at other options, so I don’t know whether WellSky is part of our long-term plans....

I would recommend WellSky's system to someone else if they just wanted ADT feeds and the CCDs...

Initially, the WellSky training program is really good, and the vendor is good at giving updates....

If we need something, WellSky makes sure that they take care of us. They provide top-notch customer...

When it comes to recommendations for improvement, there aren't really any problems. Better dashboard...

WellSky worked with us hand in hand all the way through our transition to our new EHR a while ago,...

The biggest strength of CarePort Connect is that it allows us to interface with the skilled nursing...

WellSky has started charging for things that used to be included, such as any updates to our feeds...

There are a couple of items that we've requested from WellSky that are a little lower on their...

WellSky’s support people are typically very quick. Resolutions happen quickly, and there is often...

More ongoing training from WellSky would be helpful, particularly when there are new features. We...

For the most part, CarePort Connect does almost everything we want it to do. I find the real-time...

I like the transparency in the data that we have in CarePort Connect. It's pretty easy to navigate...

WellSky does offer training. Training was quick, so we had to pretty much get things right on the...

WellSky does a good job with support. We have meetings with them, and they're really supportive....

CarePort Connect could be a little more user friendly and have some additional details. WellSky is...

When we reach out to our WellSky representative, things move quickly. However, when we log tickets,...

CarePort Connect helps us track patients across the care continuum, and that is very important. It...

With CarePoint Connect, I would like the ability to update the PCP on our end. The system pulls data...

WellSky has been great to work with. I really like their products. WellSky is willing to move and...

We have a regular call with a WellSky representative to review any issues or updates. Communication...

CarePort Connect helps us track patients coming from outside facilities or those being admitted to...

We do on-site training, and WellSky has available tools, but we have not really used them for...

The value we get from WellSky comes largely from the personal support provided by the account...

WellSky is continually evolving their solutions and providing regular updates. They keep me well...

I don't have any issues with WellSky’s support. We haven't had problems that have gotten to the...

The tool is excellent, but we aren't using it to move any needles. That is not a CarePort Connect...

WellSky has an agreement with one of our other vendors, so we are able to see some, but not all, of...

WellSky is responsive. We have a really good client manager.

CarePort Connect is a little better than CarePort. We don't get as many tickets for CarePort...

CarePort Connect connects the hospital with where the patient was before. When a person is admitted,...

WellSky is always making enhancements, and they are very responsive. They respond quickly to...

The cost keeps incrementally going up for WellSky products. That is why we are now looking for...

When we met with WellSky about an issue with trying to filter stuff down a certain way so that it...

CarePort Connect is not that user-friendly. We have to make little tweaks, and we just want to come...

WellSky reaches out to ask whether we want to set up some training with our staff or leadership. We...

WellSky told us something would be the case when we first implemented CarePort Connect, and it...

We had a different product before CarePort Connect that our staff found easier to use, but we have...

We couldn’t do a lot of our programs unless we got CarePort Connect because, for example, we...

If I were recommending CarePort Connect, I would definitely talk about WellSky’s service. It has...

I have talked to WellSky about improving the functionality of moving patients from somewhere like an...

One of the top benefits of the solution is that it tells us in real time where our patients are, and...

The interoperability and integration pieces of the solution are good, but we don't connect the data...

With the implementation, WellSky walked us through anything new. It was very smooth. I don't recall...

One of my pet peeves with CarePort Connect is the diverse use of discharge codes. There are...

The vendor's email support is great. Email is good because we have a dedicated liaison. When we...

I would love it if we could get an alert from the vendor when we first log in if something is wrong...

WellSky has proven to be a good partner to work with. They are great partners because we also meet...

As best they can, WellSky keeps promises, except for with discharge codes, and we have been working...

The product is just easy. It is very prescribed. We can just look at the solution, and we don't have...