Filters
WellSky Long-Term Care (LTC) Commentary
Filtered view: All
Subject Expert
Jackson Tate
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The vendor has a good vision, but I don’t know whether WellSky Long-Term Care is part of our...
There really wasn't any training at first, but now the vendor has gotten a little better by having...
WellSky provides typical IT support. We fill out a ticket, and they fix things. They're trying to...
When we implemented the Point of Care module in WellSky Long-Term Care, I felt it could have been...
WellSky Long-Term Care works for what we use it for, but it’s a little klutzy in the reporting. When...
Prior to WellSky taking over, the vendor was more responsive, and the turnaround time when opening...
The outcomes with WellSky Long-Term Care are always good. I would probably recommend WellSky...
I'm not involved in any updates. What I use WellSky Long-Term Care for remains the same. We use it...
Every time we need support, WellSky is very quick, and they always have a solution really quickly. I...
I would buy WellSky Long-Term Care again. I use it, so I would push for it. I find the system's...
I wouldn't buy WellSky Long-Term Care again. I like PointClickCare's solution better....
Commentary Summary
Comment Type Breakout