UpToDate for Patient-Driven Care Management Commentary

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The vendor's biggest strength is their ability to reach large volumes of the target audience.

I like that UpToDate for Patient-Driven Care Management allows for the stratification of a large...

The biggest issues with UpToDate for Patient-Driven Care Management are the inability to stratify...

The vendor needs to use their internal data analytics team to make requested updates and edits, not...

Support is Wolters Kluwer's strength. I like that the product has helpful and easy-to-understand...

The ability to modify videos is an area where Wolters Kluwer could improve their product.

Wolters Kluwer has been fantastic to work with. There is a lot of commitment to improving our...

It isn't that Wolters Kluwer is not innovative, but I would like to see even more innovation....

The EHR integration is going well. Wolters Kluwer’s collaboration with our care teams offers a broad...

I rate the training a little lower because UpToDate for Patient-Driven Care Management is more...

Wolters Kluwer is great to work with. There have just been a couple of areas where UpToDate hasn’t...

Wolters Kluwer’s pricing is so outrageous. The company is overpriced, and their product portfolio is...

Wolters Kluwer's customer service and training are extraordinary. They always tell us that they hear...

All the people from Wolters Kluwer are nice. I just don't believe that the way we are using the...

UpToDate for Patient-Driven Care Management definitely meets my needs. My boss is not thrilled with...

The vendor's support has always been top-notch. I have known several of the customer support people...

It would be great if the solution had things in other languages, like Spanish.

Whatever agreement we are locked into with Wolters Kluwer, it sounds like everything is covered. I...

We hope to use more functionality in the solution. Integration with EHRs can be difficult, but...

Overall, UpToDate for Patient-Driven Care Management is really great. It offers a wide variety of...

Wolters Kluwer is easy to work with and very responsive when issues arise. They are proactive,...

I see the value in UpToDate for Patient-Driven Care Management, and I know other providers are...

Wolters Kluwer is fair about charging. The only struggle I have is that sometimes their billing goes...

I appreciate the account manager handoffs because we have had multiple account managers from Wolters...

There are some topics that Wolters Kluwer doesn’t have any videos on. They don’t even have a basic...

Wolters Kluwer has a strong vision for patient management. However, our leaders have only been...

Wolters Kluwer is very responsive. They answer emails quickly. If I have a question, they are...

With Wolters Kluwer, we get a sales pitch, and then we find out the product is a little different....

With the solution, leadership buy-in is really important. If a customer organization doesn't have...

A little more customization on some of the reports in the system would be helpful. There could be a...

The solution includes patient surveys within the education materials, and those surveys give us...

I don't know whether there is any training for the system right now, but when we were moving to a...

The system is pretty accessible and easy to figure out. People just need to use it more.