Payment Integrity Solutions Commentary
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Subject Expert
Boyd Stewart
Vice President of Payer/Provider Collaboratio
KLAS Vice President of Payer/Provider Collaboratio - Boyd Stewart
 
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User Commentary

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Director

Relationship

There are a lot of troubles with Zelis Healthcare. Out of the gate, our relationship with Zelis...

May 2024
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Director

Relationship, Operations

Others on my team may rate Zelis Healthcare a little higher. Right now, I am discontented, so I am...

May 2024
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Director

Relationship, Product

Zelis Healthcare is not the first-pass vendor. We do not push a lot of edits; they present edits to...

May 2024
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Director

Relationship

We are extremely happy with Zelis Healthcare's services. The vendor's customer support is excellent....

Apr 2024
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Director

Culture

Zelis Healthcare is our only vendor in the payment accuracy and integrity solutions space. We tend...

Apr 2024
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Director

Loyalty, Product

I think Zelis Healthcare's operations are amazing. I would like to see the vendor make some...

Apr 2024
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Analyst/Coordinator

Product

I recommend better naming conventions for some of Zelis Healthcare’s solutions. The conventions can...

Mar 2024
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Analyst/Coordinator

Operations

During the implementation, Zelis Healthcare could have had a quicker turnaround on our questions....

Mar 2024
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Analyst/Coordinator

Relationship, Product

Zelis Healthcare’s biggest strengths are claims editing and wrap pricing. They have a fast...

Mar 2024
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Analyst/Coordinator

Product

Zelis Healthcare reviews our claims prepayments. That is one value that the vendor has added to the...

Mar 2024
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Analyst/Coordinator

Operations

Zelis Healthcare is slightly different than other vendors when it comes to training. We haven't...

Mar 2024
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COO

Value

The vendor provides industry-standard services at way above industry-standard pricing. The cost is...

Dec 2023
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VP/Other Executive

Relationship

I hardly ever use Zelis Healthcare's phone and web support. I use my client manager, and they are...

Oct 2023
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VP/Other Executive

Product

A lot of our challenges with upgrades with Zelis Healthcare are actually our problems. With...

Oct 2023
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VP/Other Executive

Operations

We don’t really have any difficult issues with Zelis Healthcare facilitating accurate payments, and...

Oct 2023
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VP/Other Executive

Value

Zelis Healthcare charges for everything, but they do not nickel-and-dime. If we have questions or...

Oct 2023
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CEO/President

Relationship, Operations

We are a small third-party administrator that does not have a labor force as knowledgeable as that...

Jul 2023
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Analyst/Coordinator

Relationship, Value

Zelis Healthcare saves us money and partners with us to give us the best bang for our buck.

May 2023
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Analyst/Coordinator

Product

We use Zelis Healthcare's portal manually, and the portal works very well for us. We can report on...

May 2023
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Analyst/Coordinator

Relationship

At any given time when we have dealt with the vendor's leaders, the people have been great, helpful,...

May 2023
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