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Decision Insights™ Clinical Documentation Integrity Commentary

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
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Shows number of comments for Being Replaced Decided/Likely Choice Considered
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Decision Commentary 
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ClinIntell ClinIntell
 

Being Replaced

Unknown

ClinIntell has been very useful to us, but we have squeezed all the juice out of the lemon, and it...

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FinThrive (formerly nThrive) CDI Software FinThrive (formerly nThrive) CDI Software
 

Title Goes Here

Director

It was a good thing that we left FinThrive because they were planning to phase out their clinical...

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Iodine Software AwareCDI AwareCDI
 

Title Goes Here

Unknown

We are moving away from AwareCDI because it doesn't have an encoder, so there is a disconnect...

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Title Goes Here

Analyst/Coordinator

We are leaving AwareCDI. It is a good solution, but it is independent, and we want an all-inclusive...

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Title Goes Here

Unknown

The long-term plan is not to stay with Iodine Software. Ultimately, the decision is not about Iodine...

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Manager

We have several reasons for wanting to replace AwareCDI. The vendor needs to do more work to allow...

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Decided / Likely Choice

Director

We weren't necessarily in the market for a case prioritization tool, but we just happened to be at a...

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Title Goes Here

Physician

We switched to AwareCDI for its technology. The vendor has NLP software that prioritizes cases by...

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Manager

AwareCDI is so much better than anything we have seen in the market or anything that we have...

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Physician

We looked at AwareCDI, but it was a little cost prohibitive, and our partner organization was using...

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Director

We eliminated Iodine Software because they didn't believe in clinical documentation integrity people...

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Nuance (a Microsoft Company) CDE One CDE One
 

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Director

CDE One was working as a great tool, but I can't say whether we would buy it again. Right now, we...

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Optum Optum360 CDI 3D Optum360 CDI 3D
 

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CFO

If Optum's system had had computer-assisted physician documentation, their system would most likely...

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Director

Optum360 CDI 3D is a good product, but I would still go with the product we chose that will better...

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Manager

When we switched to Optum, we had such a bad experience and really needed them to up their game,...

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Director

We chose Optum360 CDI 3D because Optum has a superior engine for natural language understanding. The...

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Unknown

We chose Optum360 CDI 3D because our coders were already using it. The vendor has new software. The...

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Director

We didn't go to Optum because I had used Optum's product at a previous job; it had a six-week...

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Solventum 360 Encompass CDI 360 Encompass CDI
 

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Director

We enjoy using 360 Encompass CDI, and Solventum offers a portable device for queries. We have to go...

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Physician

We are leaving Solventum's system because another vendor's system can offer more than Solventum's...

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Physician

We replaced 360 Encompass CDI due to its lack of technology. We switched to a solution that offered...

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Manager

We are looking at changing to 360 Encompass CDI because there is increased functionality that we...

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Director

Our organization is replacing our clinical documentation integrity solution with 360 Encompass CDI...

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Unknown

Our leadership and clinical documentation integrity program is very much 3M aligned. When we tried...

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Director

3M seemed like the middle-of-the-road approach. I am happy we switched because we had a very rushed...

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Director

3M was one of the only vendors we knew of in the CDI space, but we hadn't at the time heard of...

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Manager

I am looking around a bit for solutions. I have attended a couple of 3M webinars, and 3M's system...

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Solventum CDI Collaborate CDI Collaborate
 

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Manager

We are considering moving away from MModal CDI Collaborate because another vendor’s product has more...

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CFO

It took us a while to go with Solventum because of their price. Solventum is night-and-day when it...

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Physician

We decided to go with MModal CDI Collaborate because the organization we partner with uses 3M...

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Related ReportsView All Reports
Performance
KLAS article icon
Clinical Documentation Strategies 2023
14 March 23    |   Mac Boyter and Tyler Sycamore
For years, documentation has been a pain point that has led to clinician frustration and burnout, but numerous strategies have emerged to ease that burden and enhance patient care. COVID-19 has exacerbated burnout, leading organizations to renew their focus on improving documentation. This report examines physician-facing documentation technology and services (i.e., ambient speech recognition, front-end speech recognition, CAPD, CDI, transcription services, and virtual scribes), how vendors compare in overall scores, and the key performance metrics of value and outcomes.
Perception
KLAS article icon
Optum/Change Healthcare Merger
16 August 22    |   Boyd Stewart and Sam Eaquinto
In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.


Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter



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