Decision Insights Outsourced Coding Commentary

Subject Expert
Don Seamons
Research Director
KLAS Research Director - Don Seamons
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Decision Commentary 
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Interview collection 0 to 24 months

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Being Replaced

Director

We terminated the contract that we had with Atos because our organization was acquired and the...

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Cognizant Outsourced Coding Cognizant Outsourced Coding
 

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Analyst/Coordinator

We put our contract out for bid, and another firm won the bid because our organization took the...

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Considered

Analyst/Coordinator

Cognizant lost the bid, and that was unfortunate. We really tried our hardest not to lose them...

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ComforceHealth COMFORCE Outsourced Coding COMFORCE Outsourced Coding
 

Chosen

Manager

ComforceHealth does ongoing coding work. They started doing audits for us over the last couple of...

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Unknown

We cannot get Datavant to abide by our schedule to get all of our audits done on time. Things are...

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Director

We switched to Datavant because the company that acquired our organization already had an incumbent,...

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Unknown

We are going with GeBBS Healthcare Solutions for auditing because some of our people have worked...

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Manager

We are going to switch away from our current firm because of cost. We considered GeBBS Healthcare...

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Manager

We were using the firm on an as-needed basis, and because we couldn’t guarantee them a volume of...

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Director

We decided to switch to AQuity Solutions' system because AQuity Solutions does prebilling and...

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Manager

We considered IKS Health's offering, but we decided to go with a firm that had good reviews. Price...

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Manager

We are getting ready to switch to LexiCode's offering. We chose LexiCode because they had really...

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Manager

We considered Omega Healthcare, but we are going with a firm that has rates that we like.

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Manager

We weren’t satisfied with what the firm was offering at their pricing.

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Optum Optum360 Outsourced Coding Optum360 Outsourced Coding
 

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Manager

We are switching to a new vendor because Optum wanted to increase our rate by a lot.

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Manager

Oxford Global Resources offered a good level of service, was fully onshore, and had competitive...

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Manager

We considered Savista, which is a great company. We felt that they were a small company, and with...

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TruBridge HRG Outsourced Coding HRG Outsourced Coding
 

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Manager

We are leaving TruBridge because their productivity and accuracy have dropped. The partnership...

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Manager

The driver in every organization is to cut costs, and the biggest expense in my budget is...

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Manager

We had used UASI before, but we did not hear back from them for our next engagement.

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Subject Expert
Don Seamons
Research Director
KLAS Research Director - Don Seamons