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Arcadia Data Platform Solutions (Payer)
Subject Expert
Benjamin Cassity
Research Director
Subject Expert
Benjamin Cassity
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Average for Data Analytics Platforms (Payer) ##.#
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Software Average for KLAS Rated Products ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Limited Data
Product works as promoted (1-9)
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Limited Data
Proactive service (1-9)
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Limited Data
Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Limited Data
Would you buy again (Yes|No)
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Limited Data
Likely to recommend (1-9)
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Limited Data
Overall satisfaction (1-9)
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Limited Data
Forecasted overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Limited Data
Ease of use (1-9)
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Limited Data
Product
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Limited Data
Supports integration goals (1-9)
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Limited Data
Overall product quality (1-9)
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Limited Data
Product has needed functionality (1-9)
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Limited Data
Delivery of new technology (1-9)
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Limited Data
Relationship
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Limited Data
Quality of support (1-9)
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Limited Data
Vendor executive involvement (1-9)
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Limited Data
Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
Money’s worth (1-9)
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Limited Data
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (19) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
CIO
Value
Arcadia doesn’t charge for every little thing; that is one of the...
CIO
Culture, Product
The system is pretty straightforward and easy to use. In many...
Director
Loyalty, Product
After a pretty thorough review, we think that the solution is the best...
Director
Value
The solution is helping us get visibility so that we can drive...
Director
Loyalty, Product
There is just one little clunkiness that we have in the system as we...
Director
Relationship
We had a couple of teething troubles with Arcadia recently. We...
Director
Relationship, Product
We use the system for prospective program hosting where providers and...
Director
Loyalty, Product
We were looking for a solution that would be able to present our data...
VP/Other Executive
Product
Arcadia Risk Navigator Plus is decent at identifying care gaps. There...
VP/Other Executive
Relationship
Our relationship with Arcadia is good. They are also good in the...