Bookmarks
Manage BookmarksYou have no bookmarks!
Click on the bookmark icon on your favorite pages for easy access, or click on the "Manage Bookmarks" above.
Subject Expert

Chris Clune
Research Director
Trending Filters
Preferences
Does this page look different?
Get a summary of what's new.
Get a tour.
Overall Score Filtered view: ##.# Segment Average ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
If you don't have a login, getting started is easy.
Score Breakdown (1 Year) Filtered view:
Promote Product
Want to directly encourage your clients to share candid feedback?
To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (32) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Analyst/Coordinator
Product, Value
The vendor’s reporting could be better. They have maybe 10 or 15...
Analyst/Coordinator
Relationship, Value
Azalea Health has tried to raise my rate a few times, but I called...
Analyst/Coordinator
Culture, Relationship
Whenever we put in a ticket or call to get help with something, the...
Analyst/Coordinator
Relationship
We are usually the ones who find an issue and report it to the vendor....
Analyst/Coordinator
Culture, Relationship
We put in tickets to the vendor if we need something. We can put in a...
Analyst/Coordinator
Loyalty, Value
If I were in the market for a new core EHR/PM solution, my number-one...
Analyst/Coordinator
Value
Azalea Health charges an extra fee for every little thing. If we want...
Analyst/Coordinator
Operations
Azalea Health wants us to read and do the training ourselves. There is...
Analyst/Coordinator
Relationship
Azalea Health’s support people are there when I need them, and we have...
Analyst/Coordinator
Product
If I were to go to the market to choose a system, I would still choose...