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Voalte Platform
Filtered view: (Acute Care)
Subject Expert
Paul Hess
Research Director
Subject Expert
Paul Hess
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view: (Acute Care)
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Limited Data
Proactive service (1-9)
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Limited Data
Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Limited Data
Would you buy again (Yes|No)
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Limited Data
Likely to recommend (1-9)
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Limited Data
Overall satisfaction (1-9)
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Limited Data
Forecasted overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Limited Data
Ease of use (1-9)
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Limited Data
Product
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Limited Data
Supports integration goals (1-9)
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Limited Data
Overall product quality (1-9)
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Limited Data
Product has needed functionality (1-9)
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Limited Data
Delivery of new technology (1-9)
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Limited Data
Relationship
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Limited Data
Quality of support (1-9)
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Limited Data
Vendor executive involvement (1-9)
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Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
Money’s worth (1-9)
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Limited Data
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Score Distribution
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Facility Type
Standalone Facilities
Multi-site Facilities
22%
78%
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To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (45) comments Filtered view: (Acute Care) ##.#% ##.#% ##.#% Download as Excel
Analyst/Coordinator
Culture, Value
Baxter has kept all their promises. They are very good at avoiding...
Analyst/Coordinator
Product
I would buy Voalte One again now that we have learned our hard...
Analyst/Coordinator
Loyalty
We are still using Voalte One. We are eventually going to move away...
Analyst/Coordinator
Relationship
Baxter is horrible. We can open up a call and never hear from them...
Analyst/Coordinator
Product
We are very happy with Voalte One. The users really like Voalte One...
Director
Loyalty
Voalte Me is going to go away from my organization, but I wish that it...
Director
Operations
I don't get any ongoing training for Voalte Me, but I don't need any....
Director
Loyalty
As an organization, we are stepping away from Voalte Me to our EHR...
Director
Relationship, Value
Anytime that I ask for something, Hillrom delivers. I haven’t had any...
Director
Loyalty
I would buy the Voalte One & Voalte Me Platform again if I were at an...