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Government Reimbursement Services
Subject Expert
Mollie Hunt
Research Director
Subject Expert
Mollie Hunt
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Average for Government Reimbursement Services ##.#
50
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100
Professional Services Average for KLAS Rated Products ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Loyalty
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Limited Data
Would you buy again (Yes|No)
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Limited Data
Likely to Recommend (1-9)
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Limited Data
Overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Engagement Execution (1-9)
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Limited Data
Product
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Limited Data
Quality of Staff/Consultants (1-9)
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Limited Data
Strategic Ability (1-9)
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Limited Data
Relationship
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Limited Data
Vendor executive involvement (1-9)
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Limited Data
Strength of Partnership (1-9)
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Limited Data
Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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Limited Data
Exceeds Expectations (Yes|No)
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Limited Data
Money’s worth (1-9)
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
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Score Distribution
Mean
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Facility Type
Standalone Facilities
Multi-site Facilities
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Want to directly encourage your clients to share candid feedback?
To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (38) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Manager
Relationship, Services
BESLER is very quick to be helpful when we have issues or questions...
Manager
Operations
My recommendation to BESLER is to consistently make Easy Work Papers...
Manager
Operations, Services
There are some cosmetic tweaks that I think would be nice. The firm...
Manager
Relationship, Operations, Services
Anytime we have questions on the software, BESLER is very quick to...
VP/Other Executive
Relationship
BESLER has some really good people. They have various levels of people...
VP/Other Executive
Relationship
I have seen BESLER improve over time. We get all the details; they are...
Director
Value
The Essential Consulting tool called Easy Work Papers merged into...
Director
Relationship
We are very pleased with the product and the people that we work with...
VP/Other Executive
Relationship
BESLER does the job that they were hired to do, and they are pretty...
Director
Value
The amount I pay BESLER for my software license agreement for Easy...