The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Component products typically include most but not all components that comprise a complete system or a product that serves only a subset of the market.

Limited Market Share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not Primary

Not Primary designates products that are not the lead product offered by the vendor in the market segment but may still be purchased.

Regional

Regional classification denotes that the majority of data from live organizations comes from a small, specific geographical area.

Superseded

Superseded products are legacy products and other products that are not generally marketed, or where marketing is superseded by another product in the same market segment.

Emerging Technology

Emerging Technology products are products....

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

	Low Market Energy
	Medium Market Energy
	High Market Energy
	Not Enough Data

Org Sample Size

n = total survey sample size
u = # of unique organizations surveyed

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HIT Companies

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Want to directly encourage your clients to share candid feedback?

To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:

Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)

Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.

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