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ClearBalance Patient Financing (Recourse)
Subject Expert
Don Seamons
Research Director
Subject Expert
Don Seamons
Research Director
Best in KLAS Category
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Overall Score Filtered view: ##.# Segment Average ##.#
Average for Patient Financing Services ##.#
50
100
Professional Services Average for KLAS Rated Products ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Loyalty
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Would you buy again (Yes|No)
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Likely to Recommend (1-9)
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Overall satisfaction (1-9)
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Operations
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Engagement Execution (1-9)
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Quality of Staff/Consultants (1-9)
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Strategic Ability (1-9)
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Relationship
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Exceeds Expectations (Yes|No)
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Money’s worth (1-9)
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Drives Tangible Outcomes (1-9)
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Mean
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Facility Type
Standalone Facilities
Multi-site Facilities
21%
79%
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To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (70) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Operations
I don't get complaints when patients use ClearBalance’s products, and...
VP/Other Executive
Loyalty, Relationship
ClearBalance has had some transitions in their executive leadership...
Director
Operations, Services, Value
ClearBalance HealthCare is trying to relieve the burden from our staff...
Manager
Services
I know what is out there. I try to compare apples to apples regarding...
Manager
Operations, Value
After the contract is signed, ClearBalance HealthCare doesn’t give us...
Manager
Relationship
ClearBalance HealthCare’s staff is really good at getting back with me...
Manager
Operations, Value
If someone wants to reduce their A/R, I would highly recommend and...
VP/Other Executive
Services, Value
ClearBalance HealthCare offers opportunities for the payment plans to...
VP/Other Executive
Relationship, Operations, Services
ClearBalance HealthCare is very interactive with their customers. With...
Manager
Relationship, Operations, Value
ClearBalance HealthCare has written some reports for us to automate...