Digital Transformation Consulting 2023
20 April 23
| Robbie Bullough and Warren Whitford
Healthcare organizations have been moving toward digital transformation for over a decade, and the COVID-19 pandemic, increased consumerism, and shrinking margins have furthered this momentum. Many forward-thinking organizations are embracing technology-led transformation and positioning themselves as leaders in the new digital health race, and the rest can’t afford to be left behind. In KLAS’ Healthcare Consulting and Services 2021 report, consumer engagement was the emerging challenge most often reported. Many organizations are engaging with consulting firms to improve their digital health capabilities and ultimately the consumer experience. Within the last year, KLAS has published a series of First Look reports evaluating client experiences with digital transformation consulting firms. This report takes a comprehensive look at these and other firms and also provides an overview of the digital transformation consulting market.
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Deloitte’s deliverables were very actionable. There were a lot of good...
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Deloitte did such a good job in the previous project we hired them for...
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Deloitte is really good at having our long-term interests at heart....
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From the get-go of our first engagement with Deloitte, they really...
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With Deloitte, we have had improved customer experiences and improved...
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If we do everything the way that we should do it, Deloitte can really...
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We don’t need too much executive involvement, but if we do need it,...
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We chose Deloitte because we felt like their proposal showed that they...
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I don't know whether this is specific to Deloitte, but I think the...