Midsize/Large Practice Management 2022
15 December 22
| Aaron Gleave and Alex McIntosh
Most practice management (PM) solutions have lengthy tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also have different needs and gravitate toward different vendors. Due to this trend, this report examines which PM vendors best deliver to customers’ expectations for midsize and large practices as well as for independent and owned practices.
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Manager
Product, Value
One benefit we have from using multiple solutions from eClinicalWorks...
Manager
Value
eClinicalWorks hasn't introduced anything that has helped my billing....
Manager
Product
Integrations require a very manual process; eClinicalWorks does not...
Director
Operations, Product
I don’t do a ton of practice management, but the system is still very...
Director
Product, Value
With the practice management, we get feedback in terms of our revenues...
Director
Relationship
eClinicalWorks' ongoing phone and web support is pretty good. They...
Director
Product
One benefit of using multiple systems by the same vendor is the...
Analyst/Coordinator
Loyalty, Product
We would really like someone to help us map the structured fields in...
Analyst/Coordinator
Product
I generate a lot of reports out of the system, and I have found that...
Analyst/Coordinator
Loyalty, Product
We need to be able to do bidirectional texting with patients so that...