Midsize/Large Practice Management 2022
15 December 22
| Aaron Gleave and Alex McIntosh
Most practice management (PM) solutions have lengthy tenure in the market, yet not all vendors successfully meet practices’ needs—which include strong technology and a vendor who acts as a partner in customer success. Historically, KLAS has split PM data by midsize (11–75 physicians) and large practices (76+ physicians); however, independent practices (clinics not owned by a hospital/health system) and owned practices (clinics owned by a hospital/health system) also have different needs and gravitate toward different vendors. Due to this trend, this report examines which PM vendors best deliver to customers’ expectations for midsize and large practices as well as for independent and owned practices.
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Manager
Loyalty, Relationship
When our IT department submits tickets for functionality or issues...
Analyst/Coordinator
Operations
Greenway Health has trainings, but they don't invite us to them...
Analyst/Coordinator
Culture
Greenway Health has a lot of offerings and different products, but we...
Manager
Relationship, Operations
After several years of using the system, there are a couple of...
Manager
Culture, Relationship
Greenway Health knows that things aren't going well. They are trying...
Manager
Relationship
I have always given Greenway Health good remarks until last year and...
Manager
Culture, Relationship
I recently called Greenway Health's support people because that is the...
Manager
Product
The solution's health reminders are constantly broken, so it is just...
Manager
Product
Intergy Practice Management doesn't have a built-in vaccine inventory...
Manager
Relationship
If we call Greenway Health's support people, we never get an answer to...