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Expanse Ambulatory PM
Filtered view: (Health System Owned)
Subject Expert
Chris Clune
Research Director
Subject Expert
Chris Clune
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view: (Small - Under 300K Studies)
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Part of long-term plans (Yes|No)
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Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Quality of implementation (1-9)
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Quality of training (1-9)
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Ease of use (1-9)
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Product
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
87%
13%
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Latest Comments See all (76) comments Filtered view: (Small - Under 300K Studies) ##.#% ##.#% ##.#% Download as Excel
Manager
Relationship
Konica Minolta could always stand to improve their tier-one support in...
Manager
Loyalty, Product
This issue has supposedly been fixed in the next version of Exa PACS,...
Manager
Product
I would buy Exa PACS again because of its simplicity. It doesn't have...
Manager
Operations
I do all of our training. I don't get any training from Konica...
Manager
Relationship
We have a portal for communication with Konica Minolta. When I log...
Director
Value
The amount of money that we actually invest in the solution and how...
Director
Product
For the staff members who are everyday users of the solution, Exa PACS...
Manager
Product
I would like Konica Minolta to reach out to me about upgrades,...
Manager
Loyalty, Operations, Product
Exa PACS works well, and it is intuitive. We don't have to train...
Director
Product
I would like the vendor to enhance the system's critical test reports....