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Subject Expert

Chris Clune
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view: (Over 75 Physicians)
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- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
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- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (30) comments Filtered view: (Over 75 Physicians) ##.#% ##.#% ##.#% Download as Excel
Manager
Product
MEDITECH's system has been amazing for me in the revenue cycle. I can...
CIO
Operations
Typically, when we do updates or training with MEDITECH, stuff is...
CIO
Loyalty, Product, Value
If we were a small regional player looking for a low-cost solution,...
CIO
Product
None of the ambient documentation vendors we are going to look at can...
CIO
Loyalty, Product, Value
Expanse Ambulatory PM is a no-brainer. With the system, we take the...
CIO
Loyalty, Product
MEDITECH is working on their virtual assistant, which is just a...
CIO
Product
MEDITECH’s system does a really nice job on primary care and in the...
CIO
Product
The system is not as fast to keep up with other systems from vendors...
Director
Culture, Product
There are certain things that we have expected or been promised by...
Director
Relationship
MEDITECH is frustrating when there is a problem because they often...