Population Health Vendor Overview 2023
15 June 23
| Andy Paulsen and Bradley Hunter
As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted.
Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).
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Director
Product
The NextGen Healthcare system’s integration is pretty good because the...
Director
Product
NextGen Healthcare has some extra programs, like databases, that we...
Director
Relationship
NextGen Healthcare is always around and available. Because of where I...
Director
Culture, Value
We have no issues with the product. It works as promoted. I like the...
COO
Product
The point of NextGen Healthcare Population Health Analytics is...
COO
Relationship
NextGen Healthcare has separate teams that handle NextGen Healthcare...
COO
Value
In regards to NextGen Healthcare Population Health Analytics, NextGen...
VP/Other Executive
Value
We would probably buy NextGen Healthcare Population Health Analytics...
VP/Other Executive
Relationship
NextGen Healthcare is just a lot bigger than other vendors. They have...
Analyst/Coordinator
Loyalty, Relationship, Product
The population health platform is generally good, and we get good...