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Subject Expert

Daniel Zeitner
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (20) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Manager
Loyalty
I did consider alternatives to Nordic. Our decision to go with Nordic...
Manager
Relationship, Services
We have never had a problem that had to get to the executive level, so...
Manager
Relationship, Services
There were a couple of incidents with the quality of data that was...
Analyst/Coordinator
Relationship
The staff members that we have assigned to our projects seem to have a...
Analyst/Coordinator
Relationship
Nordic wasn’t trying to sell their services when they weren't...
Analyst/Coordinator
Relationship, Operations
Nordic is very knowledgeable about all the systems we are using and...
Analyst/Coordinator
Operations
Nordic provided a lot of value in terms of teaching us more about our...
Director
Relationship
Nordic's executives are very involved. However, Nordic is not super...
Director
Relationship, Services
I would recommend Nordic. However, they do not consistently exceed...
CIO
Relationship
Some of the outsourcing that we did or are going to do with Nordic...