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Nordic Technical Services
Subject Expert
Daniel Zeitner
Research Director
Subject Expert
Daniel Zeitner
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Average for Technical Services ##.#
50
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100
Professional Services Average for KLAS Rated Products ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Loyalty
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Limited Data
Would you buy again (Yes|No)
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Limited Data
Likely to Recommend (1-9)
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Limited Data
Overall satisfaction (1-9)
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Limited Data
Operations
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Limited Data
Engagement Execution (1-9)
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Limited Data
Product
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Limited Data
Quality of Staff/Consultants (1-9)
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Limited Data
Strategic Ability (1-9)
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Limited Data
Relationship
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Limited Data
Vendor executive involvement (1-9)
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Limited Data
Strength of Partnership (1-9)
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Limited Data
Value
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Limited Data
Avoids charging for every little thing (Yes|No)
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Limited Data
Exceeds Expectations (Yes|No)
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Limited Data
Money’s worth (1-9)
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Limited Data
Drives Tangible Outcomes (1-9)
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Limited Data
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Mean
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Facility Type
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Multi-site Facilities
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (13) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Director
Relationship
Nordic's executives are very involved. However, Nordic is not super...
Director
Relationship, Services
I would recommend Nordic. However, they do not consistently exceed...
CIO
Relationship
Some of the outsourcing that we did or are going to do with Nordic...
CIO
Relationship
Our projects with Nordic are overlapping to a large degree. From a...
CIO
Relationship, Services
There is always room for improvement no matter what we do with...
CIO
Relationship
I would like to pass on a warning that Nordic is extremely valuable...
Director
Operations
Nordic went through all our various codes and tried to organize them...
Director
Operations
We got pretty close to what my expectations were, just not 100% of the...
Director
Relationship, Operations
Nordic was great. They were very experienced and very solution...
Director
Relationship
Nordic is very knowledgeable in our EHR system’s data migrations. They...