Interactive Patient Systems 2023
09 May 23
| Adam Cherrington and Spencer Snyder
The digital transformation of healthcare has innovated the way patients receive care; this is especially evident in the emergence of digital patient rooms, which use technology to improve personalization, accuracy, and overall experience for patients and providers within the hospital. When properly developed, these digital patient rooms can also ease the staffing challenges many healthcare organizations face today. While vendors in the interactive patient systems space have traditionally focused on and still provide education and entertainment technology in the patient room, this report focuses on advanced digital patient room capabilities offered by these vendors by examining (1) which solutions have the broadest adoption across these advanced capabilities, (2) which solutions are viewed as most complete, and (3) what outcomes deep adopters are achieving.
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VP/Other Executive
Relationship
I have been very pleased with our account executive from pCare by...
VP/Other Executive
Operations, Product
Patients have a hard time clicking in and out of the pCare surveys,...
VP/Other Executive
Loyalty, Operations, Value
It is difficult to get education for pCare. Every additional education...
Manager
Relationship
When there is an issue with pCare's system, our providers will call...
Manager
Loyalty, Relationship, Product
pCare does a really good job when it comes to their overall...
Manager
Relationship
What is great about pCare is all the customization that they are able...
VP/Other Executive
Relationship
We have great service from the vendor. I have seen the vendor make...
VP/Other Executive
Value
pCare provides us with the data we are looking for. I don't think...
Analyst/Coordinator
Product
pCare is multifaceted, so sometimes we deal with patients who are not...
Analyst/Coordinator
Relationship
Generally, pCare is performing pretty well. We have a lot of TVs that...