Bookmarks
Manage BookmarksYou have no bookmarks!
Click on the bookmark icon on your favorite pages for easy access, or click on the "Manage Bookmarks" above.
Subject Expert

Jackson Tate
Research Director
Trending Filters
Preferences
Does this page look different?
Get a summary of what's new.
Get a tour.
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
If you don't have a login, getting started is easy.
Score Breakdown (1 Year) Filtered view:
Promote Product
Want to directly encourage your clients to share candid feedback?
To help ensure KLAS ratings are always accurate, honest, and impartial, all vendors must adhere to the guidelines below:
- Coordinate encouragement efforts with KLAS. Please notify KLAS before inviting client contacts to participate. Aligning with KLAS’ efforts optimizes the response.
- ALL customers must simultaneously be invited to participate, not a selected sub-group (unless approved by KLAS). Your KLAS representative MUST receive a copy of the invitation sent to client contacts.
- You may utilize the sample email template to encourage customers to respond to KLAS’ invitation.
- Do NOT provide any incentive to customer participants for evaluating a product through KLAS (cash, gift cards, random prize drawings, etc)
Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
Latest Comments See all (69) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Manager
Loyalty
We decided to leave HealtheIntent because our health system had...
Manager
Product
HealtheIntent is a very powerful platform; we have our own data...
Manager
Product
HealtheIntent is difficult and has a steep learning curve. But that is...
VP/Other Executive
Loyalty, Relationship, Product
In terms of challenges, things have kept to the status quo. We are...
Analyst/Coordinator
Product
We use HealtheIntent mostly for population health. We have some...
Analyst/Coordinator
Relationship
The service is where I have had difficulties with Oracle Health. They...
Analyst/Coordinator
Relationship
We have an Oracle Health data analyst who I check in with regularly,...
Analyst/Coordinator
Relationship, Product
Oracle Health needs to provide more information up front. We had an...
Director
Loyalty
We are moving away from HealtheIntent because we find the product to...
Director
Product
There are a lot of challenges with HealtheIntent. Cerner can’t tell us...