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Subject Expert

RJ Parker
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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Latest Comments See all (33) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Manager
Operations, Services
State Collection Service does a decent job. They just aren't a...
Manager
Operations
On the firm-management side, we have some issues with reconciling the...
Manager
Relationship, Services
We have a lot of State Collection Service's leaders on our calls, yet...
Manager
Operations, Value
We wish State Collection Service could improve the...
VP/Other Executive
Relationship
State Collection Service’s client engagement stands out to me. They...
VP/Other Executive
Value
The firm's performance is average, and they could improve that by...
VP/Other Executive
Relationship
I never hear from the firm. I am highly engaged with other firms in...
VP/Other Executive
Value
I would not buy from State Collection Service again, but the reason...
Manager
Relationship
State Collection Service is very responsive. We talk to them a lot....
Manager
Relationship, Services
We have our normal contacts that we work with at State Collection...