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Latest Comments See all (28) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Value
Zocdoc has no up-front costs. We only pay a fee per booking that they...
VP/Other Executive
Value
If a patient no-shows or cancels, we still have to pay for it. There...
VP/Other Executive
Product
With upgrades, Zocdoc will sometimes roll things out that won't work...
VP/Other Executive
Product
We have asked Zocdoc a bunch of times to help us change some things on...
VP/Other Executive
Relationship
Zocdoc's customer service has declined over the past few years, and...
VP/Other Executive
Value
While the costs associated with Zocdoc are generally fair, there are...
Manager
Product
It seems like the API in the new version of the system is still...
Manager
Operations
We don't really get any written documentation when Zocdoc makes...
Manager
Product
It seems like Zocdoc's system was designed for small practices that...
Manager
Product, Value
Since our onboarding requires patients to set up an account with us,...