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Jeeves Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

314e quickly addresses any questions or issues. They are continuing to move quickly with AI to...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The usability of Jeeves is great. In the time we have had it, it has definitely blossomed. Anytime...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

In the process of bringing Jeeves live, we did not give ourselves enough time. 314e should take into...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

314e works closely with us. They are attentive, and they take our feedback. However, 314e does...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

314e is pretty responsive. We had a touch-base session with them that was really great. The vendor...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Jeeves definitely is the solution to what we were looking for. Creating videos in it has been...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

We went with Jeeves because of the price and video-making features. It is a strong solution overall,...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

With the videos in Jeeves, the vendor could add additional annotations and features, but the vendor...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

314e really does listen to our ideas and feedback, and if they feel something is feasible, they try...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Jeeves has gotten better overall. Recently, we got a new resource that we meet with monthly, which...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Jeeves is ingrained in Epic's system, but we still have to go out and search for what we need,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

314e's pricing is fair. We might have a good deal overall, and the system is definitely worth the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Jeeves is a great tool set, and I strongly recommend it. We did a system selection with Jeeves and a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

314e keeps us apprised of upcoming changes, and they even come on-site to help make sure we’re using...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Jeeves filled a gap from a functionality perspective for ongoing education and provider Epic...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We have a big push right now to increase our video content, so we are using the video-capture...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

The biggest challenge for us in implementing Jeeves was identifying what needed to come over from...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

We worked with a very limited team on the 314e side during the implementation of Jeeves. We had a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

We have had an overall positive experience with the 314e team. The market for a product like Jeeves...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

We chose Jeeves because we wanted a way to get our end users context-appropriate information and the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

The AI component in Jeeves was big for us. I’m excited to see how 314e keeps that going and where...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

The biggest win for us on the training team with Jeeves is the analytics piece. We didn't have that...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We have gotten a lot of positive feedback about Jeeves, especially because end users aren’t having...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CMIO

Jeeves is an LMS that lets us assign courses, but I don't need all that. I just need something with...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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CMIO

We are trying to use Jeeves for asynchronous provider training, and it is very valuable in that way....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

314e is exceptionally nice to deal with. They have wonderful people. We have had a really enjoyable...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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