Jeeves Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Loyalty
We went with Jeeves because of the price and video-making features. It is a strong solution overall,...
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Product
With the videos in Jeeves, the vendor could add additional annotations and features, but the vendor...
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Relationship, Product
314e really does listen to our ideas and feedback, and if they feel something is feasible, they try...
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Relationship
Jeeves has gotten better overall. Recently, we got a new resource that we meet with monthly, which...
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Product
Jeeves is ingrained in Epic's system, but we still have to go out and search for what we need,...
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Value
314e's pricing is fair. We might have a good deal overall, and the system is definitely worth the...
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Loyalty
Jeeves is a great tool set, and I strongly recommend it. We did a system selection with Jeeves and a...
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Relationship
314e keeps us apprised of upcoming changes, and they even come on-site to help make sure we’re using...
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Product
Jeeves filled a gap from a functionality perspective for ongoing education and provider Epic...
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Product, Value
We have a big push right now to increase our video content, so we are using the video-capture...
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Relationship, Operations
The biggest challenge for us in implementing Jeeves was identifying what needed to come over from...
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Operations
We worked with a very limited team on the 314e side during the implementation of Jeeves. We had a...
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Relationship, Value
We have had an overall positive experience with the 314e team. The market for a product like Jeeves...
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Loyalty
We chose Jeeves because we wanted a way to get our end users context-appropriate information and the...
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Loyalty
The AI component in Jeeves was big for us. I’m excited to see how 314e keeps that going and where...
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Operations
The biggest win for us on the training team with Jeeves is the analytics piece. We didn't have that...
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Relationship, Product
We have gotten a lot of positive feedback about Jeeves, especially because end users aren’t having...
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Operations, Product
Jeeves is an LMS that lets us assign courses, but I don't need all that. I just need something with...
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Product
We are trying to use Jeeves for asynchronous provider training, and it is very valuable in that way....
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Relationship
314e is exceptionally nice to deal with. They have wonderful people. We have had a really enjoyable...
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Loyalty
We are looking forward to seeing what Jeeves can do for our organization.
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Operations, Product
Jeeves is where we house our training materials. Learners like the system. They say that it is easy...
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Operations
One of the biggest things that could have gone better was that 314e anticipated that the...
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Relationship
Especially with email, 314e is very responsive. Whenever we reach out to one of our contacts, they...
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Relationship
314e is getting better with proactive service. We were reaching out to them a lot for certain...
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Product
One of the great things about Jeeves is definitely the analytics. Now we have data. I know that 314e...
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Commentary Summary
Comment Type Breakout