Enterprise Imaging for Radiology (Global) Commentary
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Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Relationship
To me, partnership means having an equivalent stake in success, so I expect AGFA HealthCare to have...
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Loyalty, Product
AGFA HealthCare has addressed some issues in the newer versions, but I would like full desktop...
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Operations
A lot of AGFA HealthCare's training was based on a system for an individual organization, but I'm in...
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Product, Value
I would recommend Enterprise Imaging for Radiology. It's been a good solution for my needs.
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Loyalty
There have been some bumps in the road, but we have a lot more system stability now with Enterprise...
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Loyalty, Relationship, Operations, Product
After hearing presentations about the newer versions of Enterprise Imaging for Radiology, I think...
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Product
Enterprise Imaging for Radiology is fairly stable now. Its configurability is superior to other...
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Product
With Enterprise Imaging for Radiology, I would like a little more versatility with respect to...
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Product
I don't think there is currently a vendor in the market that could be the perfect partner, including...
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Loyalty, Product
I have no complaints about AGFA Healthcare. Things are steady. The solution's capabilities are...
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Operations
AGFA HealthCare offers a lot of free webinars these days that customers can attend, and they're very...
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Relationship
AGFA HealthCare's support has gotten much better. We don't open a lot of support tickets. That is...
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Value
Our end users really would like to see some workflow orchestration, like management of assignments...
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Relationship
Overall, things with AGFA HealthCare have been very good. We don't seem to be having many hiccups,...
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Operations
The individuals who conducted training for Enterprise Imaging for Radiology just didn't seem to flow...
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Operations
Our biggest issue with AGFA HealthCare's training was the training they did with the physicians. The...
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Product
I would definitely tell people to look at Enterprise Imaging for Radiology and to keep an open mind....
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Culture, Loyalty
When we were implementing Enterprise Imaging for Radiology, we were also doing site visits with...
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Loyalty
From a PACS admin standpoint, I hope to have Enterprise Imaging for Radiology for several more...
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Relationship, Product
Especially with this new version of Enterprise Imaging for Radiology, there's a lack of knowledge...
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Relationship
I think the vendor's support is getting better. We have routine meetings now.
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Value
Enterprise Imaging for Radiology is very expensive.
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Loyalty, Product
Enterprise Imaging for Radiology is solid and never goes down. The current version we have today is...
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Product
Hanging protocols for our end users could improve in Enterprise Imaging for Radiology, and the...
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Product
AGFA HealthCare is putting more focus on changing the visualization layer and encouraging customers...
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Loyalty, Product
We started by using AGFA HealthCare's system as a VNA for multiple front-end IMPAX systems....
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Relationship, Product
The Enterprise Imaging for Radiology product has shifted from AGFA HealthCare treating it as a black...
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Culture, Product
The vendor gets into a cycle where, once products are sold, they need something new to sell. I’m...
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Relationship
AGFA HealthCare works to support standards, but many vendors tend to rely on those standards as the...
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Loyalty
We were doing a consolidation exercise and had a lot of detailed testing as we converted several...
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Value
Just like any vendor, there are times when AGFA HealthCare could go further and other times when...
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Operations
AGFA HealthCare does a lot of their training remotely now. We haven’t had many opportunities to do...
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Loyalty, Product
With AGFA HealthCare, we had some really bad years going through some stuff, but I would still say...
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Relationship, Product
With Enterprise Imaging for Radiology, the access we have to patient data is fantastic. We don't...
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Loyalty, Product
AGFA HealthCare is moving along pretty well when it comes to development and innovation. I would...
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Operations
AGFA HealthCare has a lot of lunch and learns. They do meetings with end users to show things, like...
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Value
AGFA HealthCare’s costs are reasonable compared to other vendors.
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Loyalty, Relationship
AGFA HealthCare has improved. Their service has definitely improved over the last year. We did an...
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Relationship
Support with AGFA HealthCare is a bit of a mixed bag. There are different tiers. Once we get to tier...
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Relationship, Operations
The biggest areas for improvement are service, and we would also like some additional features and...
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Product
Innovation is AGFA HealthCare's strength. I like that the product has great functionality and design....
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Product, Value
I would recommend having radiologists test features before they are incorporated into the final...
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Product
The biggest opportunity for product improvement is addressing the disconnect between software...
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Product
The product features an easy-to-use interface, few technical issues, and a stable system. I like the...
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Relationship, Product
I think AGFA HealthCare has some innovative features, but as a manager, I am not using the product...
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Product, Value
One of the biggest opportunities for improvement is having upgrades to new versions baked into the...
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Relationship
AGFA HealthCare is responsive to support calls and quick to resolve issues.
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Product
What I like most about the product is that it has been rolled out across the region, but nobody...
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Relationship
The biggest opportunity for product improvement is to get rid of the pixelation. We want better...
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Relationship, Product
The vendor’s biggest strength should be helping imaging deliver clear images that facilitate patient...
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Relationship, Product
Based on my experience with any vendor in the medical imaging software space, AGFA HealthCare...
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Relationship
When we have upgrades, we would like AGFA HealthCare to have a clear, streamlined transition from...
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Loyalty
To increase our satisfaction with the system, two things need to happen. The first would be for us...
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Loyalty, Relationship
The whole world of imaging is changing so rapidly because of AI that if we don't really have a...
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Commentary Summary
Comment Type Breakout