Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (Southern Europe)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Product
To improve, AGFA HealthCare could integrate the system with AI.
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Relationship, Operations
After a period of not using Enterprise Imaging for Radiology, the vendor's assistance should be...
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Operations
Things are going quite well with AGFA HealthCare. There was an initial period a few years ago when...
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Product
To improve my experience, AGFA HealthCare could have more effective image linking and association....
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Loyalty, Product
I would say that the vendor is going in the right direction. AI is the right path, and we are there....
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Loyalty, Product
In my opinion, there is potential in AI, but it seems to me that AGFA HealthCare is quite...
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Relationship
Whenever AGFA HealthCare is called because of any kind of issue, the response times are quick and...
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Product
I would recommend Enterprise Imaging for Radiology because, within the context of a RIS and PACS,...
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Relationship
The supplier's biggest strengths are their availability, responsive support, and innovative vision.
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Product
The biggest opportunity for product improvement is the AI software integration.
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Product
What I like most about the product is its versatility and comprehensive functionality.
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Relationship, Product
The supplier could improve my experience as a customer by providing a RECIST solution and...
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Product, Value
Like with everything, I always think the system could be cheaper, but in general, Enterprise Imaging...
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Operations, Product
Enterprise Imaging for Radiology is a product that works. We have had it implemented for many years...
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Loyalty, Product
This product evolves slowly because it is a medical product, so it cannot evolve at the same pace as...
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Relationship
The relationship with the vendor is fluid and satisfactory. I am very happy with them. In terms of...
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Operations, Product
In terms of areas of improvement, some videos can't be recognized, and there could be more...
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Relationship, Product
AGFA HealthCare's strengths are stability and their people. I like the efficiency of the product.
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Product
What I like most about the product is its usability and speed.
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Relationship, Operations
In order to improve the customer experience, the vendor could provide monthly service reports,...
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Relationship, Product
The vendor’s main strength is their closeness, although at times, that can also be a drawback when...
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Relationship
The main opportunities to improve the product are to talk with customers about their needs and avoid...
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Relationship, Product
AGFA HealthCare is not particularly innovative. They should focus a bit more on innovation. That is...
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Operations, Product
When we first changed to Enterprise Imaging for Radiology, things were a bit difficult because we...
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Relationship
AGFA HealthCare is very collaborative, and compared with other vendors that are also very large...
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Relationship
The vendor’s main strengths are their listening skills and their planning during the development phase....
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Product
What I like most about the product is that it is simple to use and versatile.
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Loyalty, Product
The main opportunity for product improvement includes incorporating built-in AI capabilities and...
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Relationship
One change that would improve my experience as a customer would be greater proactivity from the vendor....
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Relationship
The vendor’s greatest strengths are their service and reliability.
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Operations, Product
What I like most about the product is its ease of use.
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Product
The greatest opportunity for product improvement is integration with AI and making more integrations...
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Culture, Relationship, Operations
We are a very small facility, and AGFA HealthCare does big conferences for their new features and...
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Relationship
My favorite thing about Enterprise Imaging for Radiology is the functionality of the integrated...
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Loyalty, Product
We do not have any problem with Enterprise Imaging for Radiology. The radiologists use it daily, and...
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Product
I would like to see improvements to our ability to anonymise studies that can't be anonymised on the...
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Relationship
AGFA HealthCare's support is quick to help or at least write to say that they are reviewing or...
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Culture, Operations, Product
What AGFA HealthCare sells is what we get. The product is very simple to use, and its integration...
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Commentary Summary
Comment Type Breakout