Enterprise Imaging for Radiology (Global) Commentary
Filtered view: (UK / Ireland)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Relationship, Product
Things are going very well with AGFA HealthCare. They are still driving forward with various...
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Operations, Value
AGFA HealthCare tends to be very fair with charges. We have had open and honest conversations with...
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Relationship
AGFA HealthCare’s support people are generally very good. They have a couple of very highly trained...
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Loyalty, Relationship, Product
AGFA HealthCare tries to innovate, but they are just slower than we need them to be. When we went...
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Product
Enterprise Imaging is way ahead when it comes to ease of use. The functionality we have on the...
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Loyalty, Product
There's definitely more we can do with AGFA HealthCare because things are moving fast. I'm looking...
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Product, Value
Enterprise Imaging for Radiology is probably the best PACS of all the ones I've worked with....
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Loyalty, Product
Enterprise Imaging for Radiology is fine. We're still very happy with what we have. I think there...
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Relationship, Operations
AGFA HealthCare gets in touch with us regularly for support and supervision. I'm fairly happy with...
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Product
AGFA HealthCare is good, and their product is good. There are shortcomings to it. It falls short in...
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Loyalty
If we're going to migrate from one PACS to another, we're realistically looking at a two- to...
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Relationship
I have experience working with AGFA HealthCare, so when I'm on a call, I sometimes have to give them...
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Operations
We don't get any training from AGFA HealthCare. As a result, we're actually paying for some...
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Relationship, Value
I suppose AGFA HealthCare is always open to future enhancements, but actually getting them done can...
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Loyalty, Product
We've migrated from an on-premises solution to AWS, so we'd like to see more cloud-native...
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Relationship, Product
Right now, I have no idea what AGFA HealthCare’s vision is or what their road map looks like. That...
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Product
AGFA HealthCare doesn’t seem to be investing much in the RIS. For example, the scheduler came out...
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Product
For parts of the business, Enterprise Imaging for Radiology meets our needs. For other parts, it...
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Product, Value
To feel like I'm getting more value out of the system, I'd need to see improvements in areas like...
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Loyalty, Relationship, Product
AGFA HealthCare is good, but obviously, we want to grow as a business, and we have to make sure they...
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Relationship
Things changed a lot shortly before we changed to Enterprise Imaging for Radiology. We have a...
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Value
We are with AGFA HealthCare, and we have always felt strongly that we have a superior product. We...
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Product
It's easier with Enterprise Imaging for Radiology to quickly access the report of the current study...
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Product
We've upgraded to Enterprise Imaging for Radiology, and it is so user friendly. I can work the...
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Culture, Relationship
There are people we can contact at AGFA HealthCare. They had processes when there were problems with...
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Product
Enterprise Imaging for Radiology has a very nice interface to work with. It is adaptable and...
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Product
What I think would be useful for AGFA HealthCare to potentially do with Enterprise Imaging for...
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Relationship, Operations
It would be nice to have AGFA HealthCare people around to help us out even more frequently, but...
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Product
What works well specifically with Enterprise Imaging for Radiology is that for multidisciplinary...
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Product
Enterprise Imaging for Radiology is an easy-to-use PACS. The AGFA HealthCare team goes through...
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Loyalty, Value
I am a fan of Enterprise Imaging for Radiology, but maybe not as a long-term solution because it is...
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Operations, Value
I don't know of any training program that AGFA HealthCare provides. They provide projects and...
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Loyalty, Product
We would like to be cloud native with Enterprise Imaging for Radiology. We have migrated to the...
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Product
I would have liked to see AGFA HealthCare bring forward additional AI solutions into the PACS,...
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Product
Some of the AGFA HealthCare products are not up to industry best practices. We have had to buy a...
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Loyalty, Relationship
We have been with AGFA HealthCare for a long time, and I see them as a good partner. We have been...
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Relationship, Operations
We've had a very good relationship with AGFA HealthCare and the product. My clinical colleagues are...
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Culture, Relationship
AGFA HealthCare is certainly one of the better partners we deal with. Enterprise Imaging for...
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Relationship
I find AGFA HealthCare's support to be really good. I generally go through the portal, and we also...
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Operations
The AGFA HealthCare portal and learning materials are actually quite useful. I use the portal and...
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Product
Our AGFA HealthCare RIS is the main area we still need to put some work into, and that is the only...
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Culture, Loyalty, Relationship
Over the past few years, if there was anything we needed, we could discuss it with the AGFA...
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Loyalty, Product
User-created hanging protocols within Enterprise Imaging for Radiology are something I need to brush...
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Product
The regulatory component gives us insight into how we can manipulate Enterprise Imaging for...
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Product
Because I have a lot of cross-sectional background, I find Enterprise Imaging for Radiology to be...
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Culture, Loyalty
Whether we stay with Enterprise Imaging for Radiology is subject to pricing and things like that,...
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Product
Enterprise Imaging for Radiology does everything we need it to do.
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Relationship
We've had AGFA HealthCare's system for a long time. At the end of the day, whether we keep vendors...
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Relationship, Product
There are opportunities for improvement, particularly in communication from the PACS supplier....
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Product
Users would like to see a system that matches the capabilities of the third-party RIS solutions they...
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Product
AGFA HealthCare's system is valued for its reliability. It provides users with a dependable system...
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Product
Users generally find the system to be relatively simple to navigate, making it accessible and...
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Value
I’d rate getting our money's worth lower because the solution is bloody expensive. It’s pricey for...
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Relationship
We have never really had any problems with AGFA HealthCare's support. AGFA HealthCare is...
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Relationship, Product
We have got a bit of a tech problem at the moment with the solution. We need the vendor to upgrade...
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Relationship
AGFA HealthCare’s support people have been all over us in a good way. Since we signed our deal with...
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Loyalty, Value
We chose AGFA HealthCare because of functionality and price. We looked at some key things we needed...
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Loyalty, Operations
We are getting a bit fed up with our slightly older product, but hopefully, the new upgrade we are...
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Relationship
AGFA HealthCare’s support team is pretty much on the ball. They work with the organization.
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Operations
When we went live and the training was happening, it was all during the COVID-19 pandemic, so it was...
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Product
I need to be able to see an image and a report on it, so from a clinician's point of view, the...
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Relationship, Operations
AGFA HealthCare doesn’t feel like a partner in our journey. We had a lot of challenges with them...
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Product
I have been using Enterprise Imaging for Radiology for a long time, and it is very reliable. The...
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Culture, Value
As far as I know, AGFA HealthCare does not charge for everything. We have a good contract as well.
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Relationship
AGFA HealthCare's team is very approachable. If I ask them something, they respond very promptly....
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Loyalty, Relationship
Our long-term plan is to keep AGFA HealthCare. I would 100% choose AGFA again. AGFA HealthCare gets...
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Product
The biggest benefit of going to Enterprise Imaging for Radiology is that technically, we have...
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Loyalty, Value
We would for sure go with Enterprise Imaging for Radiology again. The ease of the vendor...
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Culture, Value
Most of AGFA HealthCare’s charges are within the contract. I asked for an integration cost from them...
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Relationship
Sometimes development pieces take some time, but AGFA HealthCare keeps track of development...
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Product
Enterprise Imaging for Radiology is almost like a single stop. We don't need to go searching for...
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Relationship
I have no complaints about AGFA HealthCare’s support team. We have regular meetings with them. We...
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Operations
We can do an intensive PACS administrator training from AGFA HealthCare. If the radiologists want to...
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Operations
Clinically, we had a seamless transition to Enterprise Imaging for Radiology. With any new system,...
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Product
Sometimes the upgrades we do break certain elements that the vendor has to try and fix. This comes...
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Relationship, Operations
AGFA HealthCare’s implementation services are very good because they get a project team specifically...
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Relationship, Operations
AGFA HealthCare needs more project managers. We had a project manager who we had sole use of, and...
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Loyalty, Relationship, Operations
The vendor is very proactive. They are trying to do some AI things and help us implement AI...
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Value
Enterprise Imaging for Radiology is not the cheapest solution out there, and that is sometimes why...
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Operations
I have never had too much trouble training a person to get up and running and reporting on...
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Loyalty
Something that would be very useful would be to integrate the RIS into the PACS. I think AGFA...
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Loyalty, Product
I would like to see AGFA HealthCare bring the product into more of a web-based feature set so that...
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Loyalty, Relationship
We have a close-knit, long-term relationship with AGFA HealthCare, and we appreciate our...
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Commentary Summary
Comment Type Breakout