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Allscripts Payerpath Clearinghouse
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Dustin Cragun
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KLAS Research Director - Dustin Cragun
 
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User Commentary

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Manager

When we started out on Allscripts' system, we had to fend for ourselves. There wasn't really any...

Aug 2021
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Manager

I like that the system tracks our rejected claims, and we are able to edit and rebill them right...

Aug 2021
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Manager

Allscripts needs to get on board with more insurance companies. Right now, we can't check all...

Aug 2021
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VP/Other Executive

We process statements, and then the vendor prints and mails those statements to patients. Patients...

Aug 2021
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VP/Other Executive

We use the system as an opportunity to help patients pay online. The solution saves us the time of...

Aug 2021
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VP/Other Executive

Our patients say that the solution isn't good. We have a lot of problems with it, and we are looking...

Aug 2021
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VP/Other Executive

We have had numerous problems with the solution. I can't even remember all of them at this time....

Aug 2021
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(0)
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VP/Other Executive

When a patient pays through the solution, the money goes directly to the provider. They get the...

Aug 2021
||
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Analyst/Coordinator

The vendor does well with newsletters, broadcasts, and those kinds of things. We get updates and...

Jan 2021
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Analyst/Coordinator

We go to our levels of executives directly at Allscripts, and I can freely reach out to them. We had...

Jan 2021
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Analyst/Coordinator

The vendor does their own upgrades to the system; we don't do the releases on those updates. The...

Jan 2021
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Analyst/Coordinator

The only concern I have with the product is that I don't feel like support is easy with the system....

Jan 2021
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Analyst/Coordinator

The vendor does piecemeal; they actually have services that they actually can add on. There is one...

Jan 2021
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Analyst/Coordinator

I would rate the training low. The vendor doesn't do a whole lot with training. The vendor doesn’t...

Jan 2021
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Analyst/Coordinator

We have a dedicated Allscripts team that handles our account. I work with two different people who I...

Nov 2020
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Analyst/Coordinator

Allscripts Payerpath Clearinghouse has changed a lot over the years. In the beginning, we had major...

Nov 2020
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Analyst/Coordinator

One of the representatives that I work with at Allscripts is very proactive. This individual always...

Nov 2020
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Analyst/Coordinator

Allscripts does not nickel-and-dime us. One of the Allscripts' representatives that I am working...

Nov 2020
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Analyst/Coordinator

My organization is large, and we are growing more every year. We have a hard time running reports....

Nov 2020
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Analyst/Coordinator

I am involved in cases that other people from my organization have logged with the vendor. It seems...

Nov 2020
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Analyst/Coordinator

The product itself is not bad, but there are a few quirks that need to be taken care of. There is a...

Oct 2020
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