Cybersecurity Is Critical in Today's Environment
Allscripts Payerpath Clearinghouse
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Subject Expert
Dustin Cragun
Research Director
Commentary Summary
User Commentary
Manager
When we started out on Allscripts' system, we had to fend for ourselves. There wasn't really any...
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Manager
I like that the system tracks our rejected claims, and we are able to edit and rebill them right...
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Manager
Allscripts needs to get on board with more insurance companies. Right now, we can't check all...
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VP/Other Executive
We process statements, and then the vendor prints and mails those statements to patients. Patients...
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VP/Other Executive
We use the system as an opportunity to help patients pay online. The solution saves us the time of...
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VP/Other Executive
Our patients say that the solution isn't good. We have a lot of problems with it, and we are looking...
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VP/Other Executive
We have had numerous problems with the solution. I can't even remember all of them at this time....
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VP/Other Executive
When a patient pays through the solution, the money goes directly to the provider. They get the...
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Analyst/Coordinator
The vendor does well with newsletters, broadcasts, and those kinds of things. We get updates and...
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Analyst/Coordinator
We go to our levels of executives directly at Allscripts, and I can freely reach out to them. We had...
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Analyst/Coordinator
The vendor does their own upgrades to the system; we don't do the releases on those updates. The...
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Analyst/Coordinator
The only concern I have with the product is that I don't feel like support is easy with the system....
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Analyst/Coordinator
The vendor does piecemeal; they actually have services that they actually can add on. There is one...
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Analyst/Coordinator
I would rate the training low. The vendor doesn't do a whole lot with training. The vendor doesn’t...
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Analyst/Coordinator
We have a dedicated Allscripts team that handles our account. I work with two different people who I...
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Analyst/Coordinator
Allscripts Payerpath Clearinghouse has changed a lot over the years. In the beginning, we had major...
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Analyst/Coordinator
One of the representatives that I work with at Allscripts is very proactive. This individual always...
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Analyst/Coordinator
Allscripts does not nickel-and-dime us. One of the Allscripts' representatives that I am working...
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Analyst/Coordinator
My organization is large, and we are growing more every year. We have a hard time running reports....
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Analyst/Coordinator
I am involved in cases that other people from my organization have logged with the vendor. It seems...
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Analyst/Coordinator
The product itself is not bad, but there are a few quirks that need to be taken care of. There is a...
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