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BackBone HIMS (Global) Commentary
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Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Global Acute Care EHR Market Share 2025: Large Regional Decisions Impact a Broad Number of Hospitals
Global Acute Care EHR Market Share 2025:
Large Regional Decisions Impact a Broad Number of Hospitals
July 2025
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Commentary Summary

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User Commentary

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Director

Product

When providers try to search for patient data in BackBone HIMS, the whole histories aren't available...

Aug 2025
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(0)
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Director

Loyalty

We don't have the mobile view for BackBone HIMS, but the new version of the system will have that....

Aug 2025
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Director

Relationship

We like Aosta Software's support team. Some other vendors don't have support anytime, but Aosta...

Aug 2025
||
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Director

Relationship, Product

Once Aosta Software installs BackBone HIMS, if we have any change requests or updates, the vendor...

Aug 2025
||
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Director

Product

There are some lags in BackBone HIMS. When providers type things in, the system won't always save...

Aug 2025
||
(0)
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Director

Relationship

Aosta Software has a very good and responsive support team.

Jul 2025
||
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Director

Value

BackBone HIMS is expensive, but it is worth it for a hospital with over 100 beds.

Jul 2025
||
(0)
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Director

Operations

Aosta Software's product quality is their greatest strength. They also have a good implementation team....

Jul 2025
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Director

Product

Aosta Software's biggest opportunity for improvement is innovation. Every hospital will need a...

Jul 2025
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Director

Loyalty, Product

Aosta Software's biggest opportunity for improvement is innovation. The world is changing so fast in...

Jul 2025
||
(0)
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Director

Relationship

If anyone were looking for a hospital management system without the bells and whistles, Aosta...

Jul 2025
||
(0)
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Director

Relationship

Aosta Software's greatest strength is the partnership that they maintain with us. They have...

Jul 2025
||
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Manager

Relationship

Aosta Software's greatest strength is the partnership that they have with us. They provide support...

Jul 2025
||
(0)
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Manager

Relationship, Product

Aosta Software's biggest opportunity for improvement is innovation. They need to update to the...

Jul 2025
||
(0)
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Manager

Product, Value

We would like to share our feedback regarding Aosta Software's EMR module. The interface is...

Jul 2025
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