athenaClinicals Commentary

Filtered view: (11-75 Physicians)(Independent)

athenahealth has several updates. They have bimonthly and triannual updates, and those are all...

We've been on athenaClinicals for a long time, and I absolutely love it. I love the ease of use and...

We would like to see athenahealth improve their ability to track and scan injectables, and we would...

We've been on athenaClinicals for nine years, but as part of an organizational shift, we had to...

Some of the things in athenaClinicals are just hardwired, and the vendor doesn't allow things to...

I actually like athenahealth’s road map and where they are going. They try to keep up with what is...

I don’t understand why athenahealth is taking a percentage of our value-based care initiative on top...

I turned on online scheduling in athenaClinicals, and I’m doing a lot of validation to make sure...

When I do open a ticket with athenahealth, I want answers, and I want the right person who is going...

Other than the Medicare Annual Wellness Visit for our elderly population, athenaClinicals provides...

I understand how the computer logic behind EHRs works, and when I call athenahealth's support, I’m...

athenahealth tries in terms of the partnership. We have regular calls, and our representative is...

I'd love to see functionality from one of our ambient solutions natively in athenahealth. That...

When we were considering athenahealth, we really looked to see who the players were in the market...

The ambient dictation piece is clearly an area that athenahealth is beginning to play in. They have...

athenahealth updates the system three times a year, and I feel that they evolve with the industry....

Everybody I've talked to or met from athenahealth, including the account representatives and even...

athenaClinicals is user friendly in that everything is laid out in a step-by-step manner. If there...

We've actually met with athenahealth about how they could improve. We have a large behavioral health...

I have not looked at an EHR or a PM solution in 15 years. As far as I'm concerned, athenahealth...

Our current athenahealth account representative has been excellent. They meet with us monthly,...

I like almost everything about athenaClinicals. The system is very easy to use overall. It's easy...

We are an FQHC, and athenahealth has a program geared toward FQHCs, so that works well for us. We...

My main issue is with the reporting, and that is my area of focus. Sometimes it can be difficult to...

In terms of having one of the top products out there, athenahealth is doing a pretty decent job....

athenahealth is forward thinking but slow to implement. I'd like to see some more AI-related...

athenahealth’s support is not great. I think the vendor is still doing support overseas, so we're...

I'd like athenahealth to consider the product a little more, including the way we need to get...

athenaClinicals' biggest strength is the flexibility when we input patients' clinical information....

athenaClinical's capabilities are a thousand times better than some of the options out there....

We have had problems with being nickel-and-dimed by athenahealth for expenses that we didn't expect.

athenahealth's training was good. They had people who did group training based on different roles,...

athenahealth has a ticketing system that is fairly good. Their response time is sometimes 24 or 48...

athenahealth was very much engaged in the beginning, but they have fallen off a little bit. The CSM...

What really brought us to the conclusion that we wanted to go with athenahealth was their...

I would probably buy athenaClinicals again, with some caveats. A team helped us through our...

athenahealth does three updates each year, and if there's a bug or something, they fix that right...

The training for the solution is self-service, so what we put into it is what we are going to get...

It is hard to move EHRs, so unfortunately, athenaClinicals is part of our long-term plan. The amount...

athenaClinicals is a much more complex program to train on, and the vendor's support is more...

It feels like the gap between where we are with athenahealth and what I see in other practices has...

For providers, from a documentation perspective, athenaClinicals is at the top. All our providers...

There is a lot that needs improvement with athenaClinicals, but athenahealth is working on it. They...

athenahealth’s customer service representatives don’t have the level of knowledge my team has....

Having everything in one system is easier for the staff. We want to get everything moved under...

When we are constantly trying to reach out to athenahealth, especially the web support, via opening...

We have to contact athenahealth. There was an issue recently with the service and our computers...

Our customer success person is very involved. If we ask them a question, they are very responsive.

We are on an athenahealth system that was grandfathered in. So it is the basics of the basics. A lot...

The system works the same as any EMR. If it is used appropriately, we get our money’s worth, and it...

athenaClinicals still has room for growth when supporting organizations that are shifting toward...

athenaClinicals has done a great job of providing strong value with many advanced features. Compared...

athenahealth is hands-on and offers a lot of assistance. We have a really good customer account...

We use some third-party solutions instead of ones from athenahealth for certain services because the...

The athenaClinicals' strengths include its intuitive design and ease of use. It is a user-friendly...

athenaClinicals is the first EMR I have worked with that I never get complaints from my providers...

Upgrades are managed by athenahealth. They send out PowerPoints and videos to help train staff...

We moved from multiple systems to athenahealth's product several years ago, and it has simplified...

We use a third-party telehealth platform because we weren't satisfied with athenahealth's platform....

athenahealth has a self-serve API process that makes connecting to other systems fairly easy.

Barring any significant issues, I think we will be on athenaClinicals for a while. It is too...

athenahealth has a bit of AI with authorizations, but they are leveraging their own team to provide...

We recognize that athenahealth is a large entity supporting competing priorities, but we have been...

athenaClinicals helps us with MIPS and various things, but it is still incredibly expensive.

athenahealth is in a precarious place because we are not like a typical doctor's office, and we...

When we implemented the system, the training was there, and people came on-site. But with any...

The athenahealth EHR is a little tricky for users. Sometimes the issue is not necessarily the...

We have had a lot of issues and roadblocks with athenahealth's EHR because we are trying to...

The benefit of using multiple solutions from athenahealth is that we can keep our quality measures...

I am not looking for a new EHR. I can't even imagine doing that. We would never leave athenahealth's...

I love athenahealth's upgrades. athenahealth does regular upgrades, and we always see new features...

athenahealth is working on the system's ambient notes. I would like to see more developments with...

athenaClinicals is pretty insightful and easier than our last product in terms of navigating around....

athenahealth has specific coaching groups and teams that we can sign up for. As we go through...

With athenahealth, we can see the vision. athenahealth may say something coming in six months, and...

With athenahealth, we aren't charged for every little thing, and anytime we want a new interface,...

Providers love the ease of use of athenaClinicals. A tangible benefit we have seen from using the...