athenahealth Telehealth Commentary
Filtered view: All
Subject Expert
Trey Dye
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
athenahealth Telehealth is a fully functioning telehealth system. There aren't any features that we...
Login or Create an Account to see details.
Product
athenahealth Telehealth is a key to my business. The solution works. I don't have any technical...
Login or Create an Account to see details.
Relationship
I don't need to include athenahealth’s executive often. My representative is always accommodating,...
Login or Create an Account to see details.
Product
The thing that is most helpful with another solution is that I can manipulate the screen so I can...
Login or Create an Account to see details.
Loyalty, Product
One thing I would like to see added to athenahealth Telehealth is the ability to pop out the window....
Login or Create an Account to see details.
Product
There is not a lot that we have to worry about in terms of integration with athenahealth Telehealth....
Login or Create an Account to see details.
Value
I feel like athenahealth is not like some of their competitors. They do a good job of avoiding...
Login or Create an Account to see details.
Culture, Product
athenahealth developed athenahealth Telehealth for a particular purpose, and it works very well....
Login or Create an Account to see details.
Loyalty, Product
We have had some patient complaints about the solution. athenahealth Telehealth would be better if...
Login or Create an Account to see details.
Relationship
We receive the executive letters that come out regularly from athenahealth. We also have an account...
Login or Create an Account to see details.
Product, Value
Virtually, athenahealth Telehealth is great for certain patients. We have patients who have not been...
Login or Create an Account to see details.
Relationship
athenahealth's support is not great. The vendor schedules appointments, but when we ask a question,...
Login or Create an Account to see details.
Product
Adding an additional party is not that difficult in athenahealth Telehealth, and the solution is...
Login or Create an Account to see details.
Product
The athenahealth system is one of the best solutions I have added to the practice. The vendor...
Login or Create an Account to see details.
Relationship, Product
Sometimes, there is a delay for patients to get the link to log into athenahealth Telehealth. I...
Login or Create an Account to see details.
Value
Our previous system was a great, fast little forum that allowed us to see our patients face-to-face....
Login or Create an Account to see details.
Relationship, Product, Value
I think that some of the issues that we run into occur because our organization isn't neatly within...
Login or Create an Account to see details.
Value
athenahealth Telehealth just couldn't be easier. athenahealth Telehealth did a good job with...
Login or Create an Account to see details.
Operations, Product
athenahealth Telehealth is totally integrated. athenahealth developed their own integration. When...
Login or Create an Account to see details.
Product
The patients like athenahealth Telehealth because they don't have to drive to the office, especially...
Login or Create an Account to see details.
Relationship
athenahealth does an excellent job in terms of support. They are always available, and they...
Login or Create an Account to see details.
Value
We pay a flat rate for the product. A provider that uses the solution is pleased with it. The...
Login or Create an Account to see details.
Relationship
With support, it sometimes takes a while for somebody to get back to me. Sometimes if I get through...
Login or Create an Account to see details.
Product
Our behavioral health people want some things that would help improve their athenahealth Telehealth...
Login or Create an Account to see details.
Relationship
When we bring up issues with athenahealth, they do try to resolve them.
Login or Create an Account to see details.
Culture, Value
I think athenahealth Telehealth should be free; it should be a part of athenahealth's product...
Login or Create an Account to see details.
Product
athena Telehealth quickly ramped up. It is still evolving, and it gets better every quarter.
Login or Create an Account to see details.
Product
We are having difficulty with our third-party translators when we try to include them in our...
Login or Create an Account to see details.
Product
We love athenahealth Telehealth, and the solution does everything we need it to do. athenahealth is...
Login or Create an Account to see details.
Product, Value
If a patient were seen in our office for something but then called later with symptoms of another...
Login or Create an Account to see details.
Relationship, Product
athenahealth may roll something out when they say they are going to roll it out, but there could be...
Login or Create an Account to see details.
Operations
athenahealth Telehealth was not easy to use at first, but it is now. athenahealth rolled a training...
Login or Create an Account to see details.
​
Featured Reports
Preferences