Atos EHR Clinical Optimization Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Relationship
We have had a new Atos account manager, and communication feels much more limited. That may be...
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Operations
Atos is rarely the source of delays. We have not leveraged our current contract tier as much as we...
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Loyalty
At the enterprise level, we are focused on paring down systems, as there is no operational reason to...
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Operations
The Atos staff and consultants’ knowledge of the system has been incredibly helpful. During capture...
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Operations
Atos is doing a good job of meeting our current needs and is making themselves as available as...
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Relationship
Atos is able to create new material in a timely manner and is very responsive. We can email them to...
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Services
Atos is proactive about issue resolution, but I wouldn't say that we have had our expectations...
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Relationship, Services, Value
Our previous person from Atos was just incredible. We have not been able to build that same level of...
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Operations, Value
We have had ongoing challenges with Atos' ability to ingest our new employee data. As employees get...
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Value
Atos’ charging is very fair. If there is ever a question or a need, they are great at helping us...
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Relationship, Services
Atos isn’t really proactive about seeing whether they can make our process better for us or about...
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