Space (LVP, Syringe) Commentary
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Jackson Tate
Research Director
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User Commentary

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Director

Relationship, Product

A lot of the products’ cords are unusable, and without a working cord, the pump is obsolete. If...

Feb 2024
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Director

Relationship, Operations

After the deployment, that was it. The vendor didn't break any promises, but they didn't really...

Feb 2024
||
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Director

Culture, Value

I don't think there were any unexpected charges from B. Braun. Everything was included in all the...

Feb 2024
||
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Director

Product

B. Braun's devices don't integrate with anything, not even the EHR.

Feb 2024
||
(0)
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Director

Product

I'm unhappy with B. Braun because of things breaking. The quality of the product is not meeting our...

Feb 2024
||
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Director

Loyalty

We haven't changed anything. We are looking into new PCA pumps. We have looked at B. Braun, but I am...

Feb 2024
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Director

Relationship

I can't say the last time I talked to a B. Braun person. I haven't heard from them in years. They...

Feb 2024
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Director

Culture

At the beginning of our time with B. Braun, the vendor was trying to get the quote signed, so we had...

Feb 2024
||
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Director

Product

The bottom line is that the Space infuses fluids as designed, but we have pump failures. We must go...

Feb 2024
||
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Director

Product

The Space is not very user friendly. If a nurse needs three lines coming out of a patient, they...

Feb 2024
||
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VP/Other Executive

Product

The new Space pumps are great. They are easy to use, and the pump library can be sent out wirelessly...

Jan 2024
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VP/Other Executive

Value

Technology changes all the time. Down the road, something may be developed that is bigger and...

Jan 2024
||
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VP/Other Executive

Relationship, Product, Value

It takes a couple of weeks to ensure that all the Space pumps are updated, but that is not...

Jan 2024
||
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VP/Other Executive

Product

We have found certain limitations in the drug library, and we need to make certain accommodations...

Jan 2024
||
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VP/Other Executive

Operations

There was one thing during the implementation of the Space pumps that had an impact on end-user...

Jan 2024
||
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VP/Other Executive

Operations

The implementation of the Space pumps was very successful. There were a lot of moving parts, but B....

Jan 2024
||
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VP/Other Executive

Product, Value

The outcome we see specifically from the Space product is performance metrics with pump integration....

Jan 2024
||
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VP/Other Executive

Loyalty

I think in a year our satisfaction will improve as we continue to work with B. Braun on enhancing...

Jan 2024
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VP/Other Executive

Product

With the pump integration, we have the handshake. The EMR sends information to the pump, and then...

Jan 2024
||
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VP/Other Executive

Relationship

We have worked closely with B. Braun. They are extremely responsive. We have routine calls to look...

Jan 2024
||
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Director

Relationship

I don't think B. Braun is proactive because they don’t reach out to their customers often enough to...

Jan 2024
||
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Director

Product

We have had problems with back orders of certain parts. B. Braun’s pumps don’t use a standard AC...

Jan 2024
||
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Director

Product

The only negative comment that I have heard from nurses about the B. Braun pumps is that when...

Jan 2024
||
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Director

Product

We have had very few problems with the Space. Most of the problems we have had, like damaged pumps,...

Jan 2024
||
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Manager

Value

B. Braun doesn’t charge for every little thing because we get a lot of support from them on things...

Jan 2024
||
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Analyst/Coordinator

Product

When the Space pumps are discontinued, nonusers have a tendency to break them because they have no...

Jan 2024
||
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Analyst/Coordinator

Relationship, Operations

B. Braun’s ongoing support has been fine, and the people at B. Braun have been great. We met...

Jan 2024
||
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Director

Value

The Space pumps break easily, and the battery life is very minimal. Most of the pumps run out of...

Dec 2023
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Director

Value

There was a substantial fee for being able to use the libraries from B. Braun. That was an...

Dec 2023
||
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Analyst/Coordinator

Product

Everything has been really good with B. Braun except for an issue that we have with the battery...

Dec 2023
||
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Analyst/Coordinator

Product

We have the Space pumps involved with a lot of different teams, and it is not easy to change which...

Dec 2023
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Analyst/Coordinator

Relationship

As a vendor, B. Braun is easy to work with. They are engaged and helpful, and they answer any...

Dec 2023
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Analyst/Coordinator

Loyalty, Product

The pump can be a little challenging to program at times because there is a lot of scrolling up and...

Dec 2023
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Analyst/Coordinator

Product

The bolus-to-bag option is very difficult to configure on the pump. I hope the vendor comes up with...

Dec 2023
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Analyst/Coordinator

Loyalty

We are in the process of evaluating different vendors. Currently, we have multiple different...

Dec 2023
||
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Physician

Product

I really wish the devices were easier to clean. They have a lot of cracks and seams that get blood...

Dec 2023
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Physician

Product, Value

When in the OR, we often have several pumps hooked up to a patient. Since the pumps are fairly...

Dec 2023
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Analyst/Coordinator

Relationship, Operations

I have been grateful to work with the people that the vendor has sent over. When they came for our...

Dec 2023
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Analyst/Coordinator

Loyalty, Relationship

When there are larger issues, the vendor takes some time to figure out what the issues are. That is...

Dec 2023
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Analyst/Coordinator

Product, Value

In terms of being able to grab data, the pumps have a really good resource that is able to help...

Dec 2023
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Analyst/Coordinator

Relationship

If the vendor could fix the issues that came up, that would be good. It would be helpful if the...

Dec 2023
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Analyst/Coordinator

Relationship, Operations

The vendor has been in the business for a while, so if they would test consistently and be able to...

Dec 2023
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Analyst/Coordinator

Product

Personally, I would not purchase the pumps again because it seems like there are a lot of issues...

Dec 2023
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(0)
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Analyst/Coordinator

Product

The ease of use for the pumps is going to be very dependent on who is using the pumps. The pumps...

Dec 2023
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Director

Loyalty

The reason we went with the Space pumps for the large volume pumps was our history with the Perfusor...

Nov 2023
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Director

Loyalty, Product

B. Braun had a problem with the tubing, which was supposed to reduce the number of alarms. It did,...

Nov 2023
||
(0)
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Director

Product

I really wouldn't recommend the Space pump. I'm hoping we can resolve the issues we are having with...

Nov 2023
||
(0)
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Director

Relationship

B. Braun continues to be supportive. We have a really good relationship with B. Braun that goes back...

Nov 2023
||
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Director

Relationship, Product

A lot of the issues that we are encountering with the Space pumps have to do with the doors because...

Nov 2023
||
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Director

Product

From a service aspect, the Space pumps have been okay. I don’t have a lot of complaints, but from a...

Nov 2023
||
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Manager

Operations

B. Braun had good implementation services. They came on-site, and we had a lot of support.

Oct 2023
||
(0)
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Manager

Operations

It would be nice to have more ongoing training from the vendor when we have different staff or new...

Oct 2023
||
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Manager

Product

We have some challenges with the syringe size for the Space pump; we can only use a one mL syringe,...

Oct 2023
||
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Manager

Product

The pros of the pumps are that they safeguard dose limits and are very detailed on the concentration...

Oct 2023
||
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Analyst/Coordinator

Product

In general, the product works, but we get tons of complaints from end users about air and line...

Oct 2023
||
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Director

Relationship

While working with B. Braun on the drug library, the person that I work with is always amazing. They...

Oct 2023
||
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Director

Product

Other vendors’ pump functionality for getting to a drug is superior to B. Braun's. We can't get to a...

Oct 2023
||
(0)
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Director

Product

A strength with the Space pumps is that the DoseGuard drug library is integrated with First...

Oct 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

We got an upgrade to the syringe pumps. The users who have been using the pumps for a long time are...

Oct 2023
||
(0)
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Manager

Relationship

B. Braun has a very approachable team. They are responsive, and they follow through. If we request...

Oct 2023
||
(0)
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Manager

Loyalty, Product

B. Braun’s software that manages the drug library could ultimately be improved. The software that...

Oct 2023
||
(0)
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VP/Other Executive

Relationship

B. Braun is very easy to work with. And I have been working with my B. Braun pump representative for...

Oct 2023
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(0)
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VP/Other Executive

Relationship

I know who my representative’s boss is, but I don't really hear from them at all. However, I don't...

Oct 2023
||
(0)
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VP/Other Executive

Value

I would tell customers that B. Braun tries to give customers a good price on their pumps alongside a...

Oct 2023
||
(0)
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VP/Other Executive

Relationship, Product

The Space pumps are good. I have worked with them for years, and they are fine. Our most recent...

Oct 2023
||
(0)
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Manager

Product

B. Braun’s modular system is nice, and it is also nice that the Space is MRI compatible. But I don't...

Oct 2023
||
(0)
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Analyst/Coordinator

Operations, Product

Everything in the Space is sort of self-explanatory. If a nurse has used any pump before, the Space...

Oct 2023
||
(0)
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Director

Product

I like the product’s drug library and the guardrails. The guardrails are the safety aspect of the...

Jul 2023
||
(0)
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Director

Operations

The only training that we have had from B. Braun is our initial training. I have been in this...

Jul 2023
||
(0)
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Manager

Relationship

B. Braun’s support is very good, especially on the clinical and IT sides. We always have someone we...

Jul 2023
||
(0)
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Manager

Loyalty

B. Braun is very metric driven and comes up with metrics specific to our institution or health...

Jul 2023
||
(0)
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Manager

Product

With a bit of coaxing, B. Braun will walk us through how to create files for the drug library, and...

Jul 2023
||
(0)
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Manager

Product

B. Braun has been doing well. I have had no complaints. The vendor has done their job. The system is...

Jul 2023
||
(0)
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Manager

Product, Value

When someone takes a syringe out of the pump, they have to open the pump all the way in order to...

Jul 2023
||
(0)
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Manager

Value

B. Braun doesn’t charge for every little thing. If we wanted to change or update the drug library in...

Jul 2023
||
(0)
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Manager

Product

If B. Braun’s pumps were used as intended, they would work well, but sometimes people have a...

Jul 2023
||
(0)
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Manager

Product

The Space pumps are a little complicated to use in the way that nurses have to infuse drugs. The...

Jul 2023
||
(0)
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Director

Loyalty

The product has limitations in terms of its usability and integration. Also, because we have not...

Jul 2023
||
(0)
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Manager

Relationship, Operations

When it comes to training from B. Braun, I would like more availability from the vendor. The...

Jun 2023
||
(0)
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Analyst/Coordinator

Product

B. Braun has made it as easy as possible to integrate the pumps with our EMR. However, there seems...

Jun 2023
||
(0)
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Analyst/Coordinator

Product

The only thing that B. Braun could improve upon would be the options for the wireless adapters....

Jun 2023
||
(0)
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Manager

Product

The product is easy and user friendly. It meets my needs, and I would recommend it.

Jun 2023
||
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Director

Product

Overall, we work well with the B. Braun pump. We like the size of it, and we like the SpaceStations...

May 2023
||
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Director

Operations, Product

We seem to have the biggest issue with the microcosmic air bubbles. We were given some education...

May 2023
||
(0)
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Director

Product

The air alarm has been a big issue with our staff. If we are in a room with another patient, we...

May 2023
||
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Director

Relationship

We reached out to our supply chain manager about an issue, and they reached out to B. Braun and sent...

May 2023
||
(0)
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Director

Product

When we got the B. Braun devices, a lot of our nursing staff found the configuration and programming...

May 2023
||
(0)
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Director

Product

The main screen doesn't say what to do next, so we have to know to hit the control button. There are...

May 2023
||
(0)
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Director

Product

Our drug library is good. I haven't come across much that isn't in our library yet. There are maybe...

May 2023
||
(0)
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Director

Loyalty, Product

The programming of the B. Braun pumps is fairly simple. We have challenges with it, but we have...

May 2023
||
(0)
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Director

Operations

We could stand a refresher course on maneuvering the system because we get familiar with only the...

May 2023
||
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Director

Operations, Product

I haven't heard of any upgrades from B. Braun, whether there have been upgrades or not. The vendor...

May 2023
||
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Director

Product

When we start stacking, we can put two SpaceStations on a pole, and that gives us eight pumps. The...

May 2023
||
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Director

Relationship

When we get the vendor to agree to something, they usually do it. The challenge is that we are...

May 2023
||
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Director

Relationship

When I have to call the support team, they are pretty good and responsive.

May 2023
||
(0)
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Director

Relationship

I have been on calls a few times with a B. Braun executive, but usually, that is around a time when...

May 2023
||
(0)
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VP/Other Executive

Relationship, Product, Value

The tool is effective. We are very happy. The vendor has partnered with us to provide back-end...

May 2023
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VP/Other Executive

Product

We have had a lot of supply chain issues. Of course, we have to consider the COVID-19 pandemic, but...

May 2023
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VP/Other Executive

Relationship

I haven't felt like anybody from the vendor has lied to me. B. Braun has been a good partner in...

May 2023
||
(0)
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Manager

Product

We have some difficulties with updates and pumps not accepting new updates wirelessly. There have...

May 2023
||
(0)
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Manager

Relationship

B. Braun could be a little quicker to respond to emails and questions. Sometimes when we have to...

May 2023
||
(0)
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Manager

Product

I would probably tell peers to make sure they know each part of a package before they decide on a...

May 2023
||
(0)
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Director

Value

We pay a lot of money for B. Braun’s training, but the training isn’t always necessary for things...

Apr 2023
||
(0)
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Director

Relationship

The vendor has been really good about pulling data out of the solution. When I have had issues, the...

Apr 2023
||
(0)
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Director

Product

The timers on the old model are better than the ones on the new model. With the old model, we could...

Apr 2023
||
(0)
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Director

Product

B. Braun hasn’t really given us any new technology.

Apr 2023
||
(0)
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Director

Relationship

Initially, B. Braun’s executive involvement was great, but once we signed the contract, that...

Apr 2023
||
(0)
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Director

Product, Value

The Space pumps are not so terrible that I would never buy them again, but they aren’t the greatest...

Apr 2023
||
(0)
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Analyst/Coordinator

Operations

B. Braun’s training is a pull situation. They are not pushing anything to us. If we want something,...

Apr 2023
||
(0)
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Analyst/Coordinator

Product

Our prior pumps were dual-channel pumps. We had one pump and could run two lines. The Space pumps...

Apr 2023
||
(0)
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Analyst/Coordinator

Product, Value

The product is durable. It takes a beating and keeps on ticking, but the Space’s charging adapter is...

Apr 2023
||
(0)
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Director

Product

There was a bug in the product’s firmware, and that caused some unreliable connectivity issues. B....

Apr 2023
||
(0)
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Director

Relationship

The vendor has been great for support with consistent drug library updates. Whenever we reach out to...

Apr 2023
||
(0)
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Director

Product

We are live with the integration between the large volume pump and our EMR but not with the...

Apr 2023
||
(0)
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Manager

Operations, Product

I like the ease of programming the pumps. When I teach my employees how to use the pumps, everything...

Apr 2023
||
(0)
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Manager

Product

The cartridge is sometimes difficult to insert, but I don't know whether that is an issue with our...

Apr 2023
||
(0)
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Director

Loyalty, Product

The Space pumps are much older than the other models we use. We want to replace the pumps and get...

Apr 2023
||
(0)
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Director

Relationship, Operations

When we implemented the pumps, B. Braun tried to be supportive, but we had some big issues in...

Apr 2023
||
(0)
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Director

Product

I think things are going well with B. Braun’s pumps. The size of the actual pump, compared to older...

Apr 2023
||
(0)
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Director

Operations

Even though we were on B. Braun pumps previously, there was a lot of work involved in expanding the...

Apr 2023
||
(0)
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Director

Product

Because of how our previous system was set up, we are having to make many changes to accommodate the...

Apr 2023
||
(0)
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Director

Product

I really don't have an issue with the Space pumps other than the character limit for drug names...

Apr 2023
||
(0)
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Analyst/Coordinator

Product

Things are going well with the Space. Generally, editing the software system and the library is...

Apr 2023
||
(0)
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Analyst/Coordinator

Relationship, Operations

The customer service team is really good. Whenever I reach out, somebody responds fairly quickly. B....

Apr 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

We have one issue that we have not been able to get resolved. That has been a little frustrating. I...

Apr 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

The only thing holding me back from giving a perfect score for overall product quality is that the...

Apr 2023
||
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Analyst/Coordinator

Relationship

The vendor is very professional and keeps to their timelines. They have resources that they...

Apr 2023
||
(0)
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Analyst/Coordinator

Product

We would like to see more online tools available to customize the configuration. I would really like...

Apr 2023
||
(0)
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Analyst/Coordinator

Culture, Relationship

The B. Braun folks I have worked with, from the sales team to the project managers to the clinical...

Apr 2023
||
(0)
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Analyst/Coordinator

Product

The self-check on the Space pump takes a bit longer than the self-check for a pump from a different...

Apr 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

The B. Braun folks would like to see their product recognized as a marketplace leader. And they have...

Apr 2023
||
(0)
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Analyst/Coordinator

Product

If a patient kinks their elbow and blocks the flow to the pump, an alarm sounds. If the patient...

Apr 2023
||
(0)
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Analyst/Coordinator

Product

All the end users are trained on the Alaris pumps from BD in nursing schools. And the Alaris pumps...

Apr 2023
||
(0)
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Analyst/Coordinator

Operations, Product

The pump is very reliable. The pump is designed with safety in mind. The drug library process is...

Apr 2023
||
(0)
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Manager

Operations

We are trained by B. Braun to do repairs, and the vendor holds refresher sessions for that training....

Mar 2023
||
(0)
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Manager

Product

The pumps have some quality issues, especially with the operating unit. That unit fails pretty...

Mar 2023
||
(0)
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Manager

Culture, Value

Generally, the vendor doesn't overcharge for every little thing. However, they did make a change...

Mar 2023
||
(0)
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Manager

Product

The pumps have good technology, but I also feel like some of the components, such as the LCD screen,...

Mar 2023
||
(0)
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Manager

Relationship

In the few cases where the vendor’s support team couldn't directly solve issues, they were diligent...

Mar 2023
||
(0)
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Manager

Operations

The implementation went really well. The feedback I have gotten from nurses is that the interface is...

Mar 2023
||
(0)
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Manager

Product

A limitation of the pump is that there is a volume limit of 100 mL with the bolus or loading dose...

Mar 2023
||
(0)
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Manager

Product

The fact that the product is small and easy to program is probably the product's biggest strength....

Mar 2023
||
(0)
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Manager

Relationship, Operations

I have really enjoyed working with B. Braun as a vendor. They have gone above and beyond with...

Mar 2023
||
(0)
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Manager

Loyalty

We have plans to integrate the product with our EHR. We brought that idea up with B. Braun several...

Mar 2023
||
(0)
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Manager

Loyalty, Relationship

We have identified some product software changes that we would like to see, and B. Braun has stepped...

Mar 2023
||
(0)
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Manager

Relationship

B. Braun is good. We are very lucky. We have a good relationship with the vendor's executive team....

Mar 2023
||
(0)
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Manager

Relationship

I work well with B. Braun. Their team is very approachable. I reach out to them frequently. I find...

Mar 2023
||
(0)
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Manager

Relationship

We tend to get our recalls and fault information from a third party, and we get a daily email with...

Mar 2023
||
(0)
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Manager

Product

We use an incredibly large drug library. Everything related to our patient demographic is...

Mar 2023
||
(0)
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Manager

Product

With some patients, we can stick a bag up on a pole, pump it through, and give the entire bag. In...

Mar 2023
||
(0)
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Manager

Product

The product needs to have a lower limit with its hard stop. I would like the analytics tool to be...

Mar 2023
||
(0)
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Manager

Loyalty, Relationship, Product

We went down a very long path to get the pumps connected to our EHR, and we were not able to finish...

Mar 2023
||
(0)
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Manager

Relationship

B. Braun tries to keep their promises. They haven't added any new technology, but they try.

Mar 2023
||
(0)
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Manager

Relationship

The vendor’s support and involvement are good. The vendor engages our executives. I don't think they...

Mar 2023
||
(0)
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Director

Operations

The process for adding integration actually went very well. B. Braun was very attentive. We...

Mar 2023
||
(0)
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Director

Product

There are good and bad things with the pumps. They are modular, they can slide together, and they...

Mar 2023
||
(0)
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Director

Loyalty

We are going to move to another vendor. If I had my preference, I would stick with B. Braun, but I...

Mar 2023
||
(0)
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Director

Operations

Ongoing training is one of the things that organizations will struggle with. We had to develop our...

Mar 2023
||
(0)
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