Space (LVP, Syringe) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
The Space pumps don't have the ability to perform Wi-Fi updates at this point. I know that is...
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Relationship
The only negative with B. Braun would be that the turnaround time when pumps are sent out for repair...
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Relationship, Product
Things with B. Braun are going very well. The pumps are good. The number one thing I want B. Braun...
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Product
Originally, the Space pump didn't have wireless capability. In order to provide wireless capability,...
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Relationship, Operations
I was a little disappointed in the vendor’s involvement after the go-live. I think they should have...
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Product
One thing I would like to see B. Braun improve on is with the drug library. They should make it a...
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Product
I am pretty happy with B. Braun. I have always been a B. Braun supporter. I have worked with...
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Product
The Space pump offers several noteworthy features, including a reliable drug library update process,...
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Product
The B. Braun smart pump package includes 5–6 applications, each requiring different logins, which...
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Loyalty, Product
I like what B. Braun has in development. Also, we haven’t had any issues with their current pumps....
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Product
We have had some issues with B. Braun’s consumables recently. The pumps were fine, but the lines and...
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Product
I would tell someone looking at B. Braun that the pumps are well built and simple to use for the end...
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Product
We are pretty happy with the Space pumps. I haven't heard any complaints. I heard a lot of...
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Relationship, Operations
On the implementation side, B. Braun has been very good to work with from the scheduling to the...
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Product
Compared to some other systems, the Space pump has a web-based ability to make the library, and that...
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Relationship
I have worked with a lot of B. Braun's folks, and their support is good. One thing I have...
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Loyalty, Value
B. Braun's Space pump is a very expensive technology, and right now, we are not fully using it to...
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Culture, Loyalty
It is questionable whether the Space pump is part of our long-term plans. We still have a contract...
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Product, Value
B. Braun doesn't seem to charge for every little thing. I would buy B. Braun again because I don't...
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Loyalty, Operations, Product
All the teaching was up front before we deployed the Space pumps. There is a lot of education in the...
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Loyalty, Product
Initially, we had the B. Braun pumps up with EMR integration, but we experienced issues with the...
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Relationship
Things have been going pretty well with B. Braun recently. We have had some bugs with the Space...
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Relationship
We don't speak to B. Braun a lot, but as far as I know, there haven't been any issues with the...
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Product
The medication library that the product has in it is a good double-check for our team and has a lot...
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Culture, Relationship
For the most part, the pumps work as advertised, except when they don't. But the vendor's team is...
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Operations
The vendor could do better with training because they currently don't provide us with any ongoing...
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Product
The product's menu operations can be a little sluggish. There is a lot of arrowing and keying over....
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Value
I don't know how much we paid for the pumps in the beginning, but we have used the heck out of them....
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Loyalty
When we update our fleet, we will most likely go with B. Braun's pumps so that we have consistency...
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Product
I wouldn't buy this solution again because of the frequency of error alarms, the lack of ease of...
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Loyalty, Operations, Product
I don't know whether the B. Braun platform has changed a whole lot. It was always a more mature...
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Loyalty, Product
The Space pump is the main pump the nurses need all the time. Corporate is buying only B. Braun...
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Product
We don't have EMR automatic programming and EMR automatic documentation here. We didn't set up any...
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Product, Value
We have some repeated problems with the front of the Space pumps. They repeatedly break down. The...
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Operations
We needed a little more support and proactiveness from B. Braun during the implementation because we...
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Loyalty, Product
I like B. Braun. I like the B. Braun pumps. For large volumes, from managing a library perspective...
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Product
With B. Braun’s Space pumps, we have done really well with library compliance, and we have good...
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Operations
The vendor's training materials are not good. A lot of the training is applied to pumps that are...
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Loyalty, Product
We expected the product would be an easy plug-and-play solution for our EMR, but it has not been....
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Product
One of the issues with the older pumps had to do with the ability for them to connect to Wi-Fi...
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Loyalty
When we got the Space, there were a couple of other pumps on the market that I thought were better....
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Value
The vendor has not fulfilled their promises in terms of the time frame for getting us new batteries....
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Culture, Operations
The vendor doesn't give us good updates when there are bells and whistles available. We usually...
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Relationship, Product
The product is not terrible. As far as ease of use goes, users seem to catch on pretty fast. When we...
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Relationship
The vendor's support is terrible. We spend a lot of time on hold. And they like to make excuses with...
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Relationship, Product
A lot of the products’ cords are unusable, and without a working cord, the pump is obsolete. If...
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Relationship, Operations
After the deployment, that was it. The vendor didn't break any promises, but they didn't really...
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Culture, Value
I don't think there were any unexpected charges from B. Braun. Everything was included in all the...
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Product
B. Braun's devices don't integrate with anything, not even the EHR.
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Product
I'm unhappy with B. Braun because of things breaking. The quality of the product is not meeting our...
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Loyalty
We haven't changed anything. We are looking into new PCA pumps. We have looked at B. Braun, but I am...
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Relationship
I can't say the last time I talked to a B. Braun person. I haven't heard from them in years. They...
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Culture
At the beginning of our time with B. Braun, the vendor was trying to get the quote signed, so we had...
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Product
The bottom line is that the Space infuses fluids as designed, but we have pump failures. We must go...
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Product
The Space is not very user friendly. If a nurse needs three lines coming out of a patient, they...
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Product
The new Space pumps are great. They are easy to use, and the pump library can be sent out wirelessly...
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Value
Technology changes all the time. Down the road, something may be developed that is bigger and...
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Relationship, Product, Value
It takes a couple of weeks to ensure that all the Space pumps are updated, but that is not...
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Product
We have found certain limitations in the drug library, and we need to make certain accommodations...
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Operations
There was one thing during the implementation of the Space pumps that had an impact on end-user...
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Operations
The implementation of the Space pumps was very successful. There were a lot of moving parts, but B....
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Product, Value
The outcome we see specifically from the Space product is performance metrics with pump integration....
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Loyalty
I think in a year our satisfaction will improve as we continue to work with B. Braun on enhancing...
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Product
With the pump integration, we have the handshake. The EMR sends information to the pump, and then...
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Relationship
We have worked closely with B. Braun. They are extremely responsive. We have routine calls to look...
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Relationship
I don't think B. Braun is proactive because they don’t reach out to their customers often enough to...
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Product
We have had problems with back orders of certain parts. B. Braun’s pumps don’t use a standard AC...
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Product
The only negative comment that I have heard from nurses about the B. Braun pumps is that when...
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Product
We have had very few problems with the Space. Most of the problems we have had, like damaged pumps,...
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Value
B. Braun doesn’t charge for every little thing because we get a lot of support from them on things...
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Product
When the Space pumps are discontinued, nonusers have a tendency to break them because they have no...
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Relationship, Operations
B. Braun’s ongoing support has been fine, and the people at B. Braun have been great. We met...
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Value
The Space pumps break easily, and the battery life is very minimal. Most of the pumps run out of...
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Value
There was a substantial fee for being able to use the libraries from B. Braun. That was an...
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Product
Everything has been really good with B. Braun except for an issue that we have with the battery...
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Product
We have the Space pumps involved with a lot of different teams, and it is not easy to change which...
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Relationship
As a vendor, B. Braun is easy to work with. They are engaged and helpful, and they answer any...
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Loyalty, Product
The pump can be a little challenging to program at times because there is a lot of scrolling up and...
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Product
The bolus-to-bag option is very difficult to configure on the pump. I hope the vendor comes up with...
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Loyalty
We are in the process of evaluating different vendors. Currently, we have multiple different...
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