Space (LVP, Syringe) Commentary
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Jackson Tate
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User Commentary

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Analyst/Coordinator

Product

Compared to some other systems, the Space pump has a web-based ability to make the library, and that...

Jun 2024
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Analyst/Coordinator

Relationship

I have worked with a lot of B. Braun's folks, and their support is good. One thing I have...

Jun 2024
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Analyst/Coordinator

Loyalty, Value

B. Braun's Space pump is a very expensive technology, and right now, we are not fully using it to...

Jun 2024
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Analyst/Coordinator

Culture, Loyalty

It is questionable whether the Space pump is part of our long-term plans. We still have a contract...

Jun 2024
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Analyst/Coordinator

Product, Value

B. Braun doesn't seem to charge for every little thing. I would buy B. Braun again because I don't...

Jun 2024
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Analyst/Coordinator

Loyalty, Operations, Product

All the teaching was up front before we deployed the Space pumps. There is a lot of education in the...

Jun 2024
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Analyst/Coordinator

Loyalty, Product

Initially, we had the B. Braun pumps up with EMR integration, but we experienced issues with the...

Jun 2024
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Analyst/Coordinator

Relationship

Things have been going pretty well with B. Braun recently. We have had some bugs with the Space...

May 2024
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Director

Relationship

We don't speak to B. Braun a lot, but as far as I know, there haven't been any issues with the...

May 2024
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Director

Product

The medication library that the product has in it is a good double-check for our team and has a lot...

May 2024
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Director

Culture, Relationship

For the most part, the pumps work as advertised, except when they don't. But the vendor's team is...

May 2024
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Director

Operations

The vendor could do better with training because they currently don't provide us with any ongoing...

May 2024
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Director

Product

The product's menu operations can be a little sluggish. There is a lot of arrowing and keying over....

May 2024
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Director

Value

I don't know how much we paid for the pumps in the beginning, but we have used the heck out of them....

May 2024
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Director

Loyalty

When we update our fleet, we will most likely go with B. Braun's pumps so that we have consistency...

May 2024
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Director

Product

I wouldn't buy this solution again because of the frequency of error alarms, the lack of ease of...

May 2024
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Director

Loyalty, Operations, Product

I don't know whether the B. Braun platform has changed a whole lot. It was always a more mature...

May 2024
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Manager

Loyalty, Product

The Space pump is the main pump the nurses need all the time. Corporate is buying only B. Braun...

Apr 2024
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Manager

Product

We don't have EMR automatic programming and EMR automatic documentation here. We didn't set up any...

Apr 2024
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Manager

Product, Value

We have some repeated problems with the front of the Space pumps. They repeatedly break down. The...

Apr 2024
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Director

Operations

We needed a little more support and proactiveness from B. Braun during the implementation because we...

Mar 2024
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Analyst/Coordinator

Loyalty, Product

I like B. Braun. I like the B. Braun pumps. For large volumes, from managing a library perspective...

Mar 2024
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Analyst/Coordinator

Product

With B. Braun’s Space pumps, we have done really well with library compliance, and we have good...

Mar 2024
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Manager

Operations

The vendor's training materials are not good. A lot of the training is applied to pumps that are...

Mar 2024
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Manager

Loyalty, Product

We expected the product would be an easy plug-and-play solution for our EMR, but it has not been....

Mar 2024
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Manager

Product

One of the issues with the older pumps had to do with the ability for them to connect to Wi-Fi...

Mar 2024
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Manager

Loyalty

When we got the Space, there were a couple of other pumps on the market that I thought were better....

Mar 2024
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Manager

Value

The vendor has not fulfilled their promises in terms of the time frame for getting us new batteries....

Mar 2024
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Manager

Culture, Operations

The vendor doesn't give us good updates when there are bells and whistles available. We usually...

Mar 2024
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Manager

Relationship, Product

The product is not terrible. As far as ease of use goes, users seem to catch on pretty fast. When we...

Mar 2024
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Manager

Relationship

The vendor's support is terrible. We spend a lot of time on hold. And they like to make excuses with...

Mar 2024
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Director

Relationship, Product

A lot of the products’ cords are unusable, and without a working cord, the pump is obsolete. If...

Feb 2024
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Director

Relationship, Operations

After the deployment, that was it. The vendor didn't break any promises, but they didn't really...

Feb 2024
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Director

Culture, Value

I don't think there were any unexpected charges from B. Braun. Everything was included in all the...

Feb 2024
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Director

Product

B. Braun's devices don't integrate with anything, not even the EHR.

Feb 2024
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Director

Product

I'm unhappy with B. Braun because of things breaking. The quality of the product is not meeting our...

Feb 2024
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Director

Loyalty

We haven't changed anything. We are looking into new PCA pumps. We have looked at B. Braun, but I am...

Feb 2024
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Director

Relationship

I can't say the last time I talked to a B. Braun person. I haven't heard from them in years. They...

Feb 2024
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Director

Culture

At the beginning of our time with B. Braun, the vendor was trying to get the quote signed, so we had...

Feb 2024
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Director

Product

The bottom line is that the Space infuses fluids as designed, but we have pump failures. We must go...

Feb 2024
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Director

Product

The Space is not very user friendly. If a nurse needs three lines coming out of a patient, they...

Feb 2024
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VP/Other Executive

Product

The new Space pumps are great. They are easy to use, and the pump library can be sent out wirelessly...

Jan 2024
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VP/Other Executive

Value

Technology changes all the time. Down the road, something may be developed that is bigger and...

Jan 2024
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VP/Other Executive

Relationship, Product, Value

It takes a couple of weeks to ensure that all the Space pumps are updated, but that is not...

Jan 2024
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VP/Other Executive

Product

We have found certain limitations in the drug library, and we need to make certain accommodations...

Jan 2024
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VP/Other Executive

Operations

There was one thing during the implementation of the Space pumps that had an impact on end-user...

Jan 2024
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VP/Other Executive

Operations

The implementation of the Space pumps was very successful. There were a lot of moving parts, but B....

Jan 2024
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VP/Other Executive

Product, Value

The outcome we see specifically from the Space product is performance metrics with pump integration....

Jan 2024
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VP/Other Executive

Loyalty

I think in a year our satisfaction will improve as we continue to work with B. Braun on enhancing...

Jan 2024
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VP/Other Executive

Product

With the pump integration, we have the handshake. The EMR sends information to the pump, and then...

Jan 2024
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VP/Other Executive

Relationship

We have worked closely with B. Braun. They are extremely responsive. We have routine calls to look...

Jan 2024
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Director

Relationship

I don't think B. Braun is proactive because they don’t reach out to their customers often enough to...

Jan 2024
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Director

Product

We have had problems with back orders of certain parts. B. Braun’s pumps don’t use a standard AC...

Jan 2024
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Director

Product

The only negative comment that I have heard from nurses about the B. Braun pumps is that when...

Jan 2024
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Director

Product

We have had very few problems with the Space. Most of the problems we have had, like damaged pumps,...

Jan 2024
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Manager

Value

B. Braun doesn’t charge for every little thing because we get a lot of support from them on things...

Jan 2024
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Analyst/Coordinator

Product

When the Space pumps are discontinued, nonusers have a tendency to break them because they have no...

Jan 2024
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Analyst/Coordinator

Relationship, Operations

B. Braun’s ongoing support has been fine, and the people at B. Braun have been great. We met...

Jan 2024
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Director

Value

The Space pumps break easily, and the battery life is very minimal. Most of the pumps run out of...

Dec 2023
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Director

Value

There was a substantial fee for being able to use the libraries from B. Braun. That was an...

Dec 2023
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Analyst/Coordinator

Product

Everything has been really good with B. Braun except for an issue that we have with the battery...

Dec 2023
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Analyst/Coordinator

Product

We have the Space pumps involved with a lot of different teams, and it is not easy to change which...

Dec 2023
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Analyst/Coordinator

Relationship

As a vendor, B. Braun is easy to work with. They are engaged and helpful, and they answer any...

Dec 2023
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Analyst/Coordinator

Loyalty, Product

The pump can be a little challenging to program at times because there is a lot of scrolling up and...

Dec 2023
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Analyst/Coordinator

Product

The bolus-to-bag option is very difficult to configure on the pump. I hope the vendor comes up with...

Dec 2023
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Analyst/Coordinator

Loyalty

We are in the process of evaluating different vendors. Currently, we have multiple different...

Dec 2023
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Physician

Product

I really wish the devices were easier to clean. They have a lot of cracks and seams that get blood...

Dec 2023
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Physician

Product, Value

When in the OR, we often have several pumps hooked up to a patient. Since the pumps are fairly...

Dec 2023
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Analyst/Coordinator

Relationship, Operations

I have been grateful to work with the people that the vendor has sent over. When they came for our...

Dec 2023
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Analyst/Coordinator

Loyalty, Relationship

When there are larger issues, the vendor takes some time to figure out what the issues are. That is...

Dec 2023
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Analyst/Coordinator

Product, Value

In terms of being able to grab data, the pumps have a really good resource that is able to help...

Dec 2023
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Analyst/Coordinator

Relationship

If the vendor could fix the issues that came up, that would be good. It would be helpful if the...

Dec 2023
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Analyst/Coordinator

Relationship, Operations

The vendor has been in the business for a while, so if they would test consistently and be able to...

Dec 2023
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Analyst/Coordinator

Product

Personally, I would not purchase the pumps again because it seems like there are a lot of issues...

Dec 2023
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Analyst/Coordinator

Product

The ease of use for the pumps is going to be very dependent on who is using the pumps. The pumps...

Dec 2023
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Director

Loyalty

The reason we went with the Space pumps for the large volume pumps was our history with the Perfusor...

Nov 2023
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Director

Loyalty, Product

B. Braun had a problem with the tubing, which was supposed to reduce the number of alarms. It did,...

Nov 2023
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Director

Product

I really wouldn't recommend the Space pump. I'm hoping we can resolve the issues we are having with...

Nov 2023
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Director

Relationship

B. Braun continues to be supportive. We have a really good relationship with B. Braun that goes back...

Nov 2023
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Director

Relationship, Product

A lot of the issues that we are encountering with the Space pumps have to do with the doors because...

Nov 2023
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Director

Product

From a service aspect, the Space pumps have been okay. I don’t have a lot of complaints, but from a...

Nov 2023
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Manager

Operations

B. Braun had good implementation services. They came on-site, and we had a lot of support.

Oct 2023
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Manager

Operations

It would be nice to have more ongoing training from the vendor when we have different staff or new...

Oct 2023
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Manager

Product

We have some challenges with the syringe size for the Space pump; we can only use a one mL syringe,...

Oct 2023
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Manager

Product

The pros of the pumps are that they safeguard dose limits and are very detailed on the concentration...

Oct 2023
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Analyst/Coordinator

Product

In general, the product works, but we get tons of complaints from end users about air and line...

Oct 2023
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Director

Relationship

While working with B. Braun on the drug library, the person that I work with is always amazing. They...

Oct 2023
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Director

Product

Other vendors’ pump functionality for getting to a drug is superior to B. Braun's. We can't get to a...

Oct 2023
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Director

Product

A strength with the Space pumps is that the DoseGuard drug library is integrated with First...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

We got an upgrade to the syringe pumps. The users who have been using the pumps for a long time are...

Oct 2023
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Manager

Relationship

B. Braun has a very approachable team. They are responsive, and they follow through. If we request...

Oct 2023
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Manager

Loyalty, Product

B. Braun’s software that manages the drug library could ultimately be improved. The software that...

Oct 2023
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VP/Other Executive

Relationship

B. Braun is very easy to work with. And I have been working with my B. Braun pump representative for...

Oct 2023
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VP/Other Executive

Relationship

I know who my representative’s boss is, but I don't really hear from them at all. However, I don't...

Oct 2023
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VP/Other Executive

Value

I would tell customers that B. Braun tries to give customers a good price on their pumps alongside a...

Oct 2023
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VP/Other Executive

Relationship, Product

The Space pumps are good. I have worked with them for years, and they are fine. Our most recent...

Oct 2023
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Manager

Product

B. Braun’s modular system is nice, and it is also nice that the Space is MRI compatible. But I don't...

Oct 2023
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Analyst/Coordinator

Operations, Product

Everything in the Space is sort of self-explanatory. If a nurse has used any pump before, the Space...

Oct 2023
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Director

Product

I like the product’s drug library and the guardrails. The guardrails are the safety aspect of the...

Jul 2023
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Director

Operations

The only training that we have had from B. Braun is our initial training. I have been in this...

Jul 2023
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Manager

Relationship

B. Braun’s support is very good, especially on the clinical and IT sides. We always have someone we...

Jul 2023
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Manager

Loyalty

B. Braun is very metric driven and comes up with metrics specific to our institution or health...

Jul 2023
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Manager

Product

With a bit of coaxing, B. Braun will walk us through how to create files for the drug library, and...

Jul 2023
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Manager

Product

B. Braun has been doing well. I have had no complaints. The vendor has done their job. The system is...

Jul 2023
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(0)
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Manager

Product, Value

When someone takes a syringe out of the pump, they have to open the pump all the way in order to...

Jul 2023
||
(0)
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Manager

Value

B. Braun doesn’t charge for every little thing. If we wanted to change or update the drug library in...

Jul 2023
||
(0)
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Manager

Product

If B. Braun’s pumps were used as intended, they would work well, but sometimes people have a...

Jul 2023
||
(0)
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Manager

Product

The Space pumps are a little complicated to use in the way that nurses have to infuse drugs. The...

Jul 2023
||
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Director

Loyalty

The product has limitations in terms of its usability and integration. Also, because we have not...

Jul 2023
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