DoseEdge System
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Analyst/Coordinator

DoseEdge System does exactly what Baxter says it will do. It is actually quite functional. DoseEdge...

Apr 2022
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Analyst/Coordinator

DoseEdge System has a few little quirks in terms of some of the equipment. We have issues with the...

Apr 2022
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Analyst/Coordinator

Baxter’s customer service is superb. They are able to help us easily get past issues we have had...

Apr 2022
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Analyst/Coordinator

We have our techs inside the DoseEdge System hood doing the IVs, and our pharmacists have to check...

Apr 2022
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Analyst/Coordinator

We are getting ready to upgrade to another version of DoseEdge System, and we are looking forward to...

Apr 2022
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Analyst/Coordinator

We are using a certain interface with DoseEdge System, and that interface has been working great,...

Apr 2022
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Analyst/Coordinator

Initially, anything new in DoseEdge System is a little difficult for users. Once users get the hang...

Apr 2022
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Analyst/Coordinator

There aren't too many other enterprise-level systems that can compete with DoseEdge System, so I...

Apr 2022
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Analyst/Coordinator

Baxter recently started offering a learning portal with modules to help supplement their on-site...

Apr 2022
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Manager

The product is very easy to use, and we can really customize it to our needs without having to reach...

Mar 2022
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Manager

We don't hear from the vendor proactively about the new updates. We have to reach out to Baxter to...

Mar 2022
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Manager

We need to do single-ingredient products, and those are hard to do with the integration in DoseEdge...

Mar 2022
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Manager

DoseEdge System is meeting our needs right now, but we will replace it shortly.

Mar 2022
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Manager

The things that we have properly guided to our system are very accurate. DoseEdge System talks...

Mar 2022
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Manager

The vendor does not have terribly good vision. They cannot handle blood products in an easy way, and...

Mar 2022
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Manager

I really like DoseEdge System. We get some very good pictures, especially with the newer cameras...

Mar 2022
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Manager

The rumor is that we are considering going to our EMR vendor's product when our contract with Baxter...

Mar 2022
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Manager

The vendor has been delivering on their promises as they said they would, and they have been very...

Mar 2022
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Manager

The vendor has been really good about not charging us for every single little thing. Usually, we...

Mar 2022
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Manager

Nobody from the vendor comes in to help teach us new things. If the vendor could help us maintain...

Mar 2022
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Director

DoseEdge System has nice technology. It is integrated well into the workflow and has great data...

Mar 2022
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Director

One of the gaps in DoseEdge System is that it lacks gravimetric analysis. We have very strict...

Mar 2022
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Director

The vendor is trying to deliver new technology. It would be great if they actually had their...

Mar 2022
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Director

We have had numerous small glitches and reliability issues. For example, sometimes the scanner is...

Mar 2022
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Director

When the product works, I like it. And that is why we would purchase it again. It is an advancement...

Mar 2022
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Director

Software products are engineered to make our lives easier, and they provide layers of safety....

Mar 2022
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Manager

We did an upgrade with the vendor, and it went very well. They were very responsive and receptive to...

Feb 2022
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Manager

I deal with Baxter's customer support on a day-to-day basis. It is exceptional. Baxter is very...

Feb 2022
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Manager

The one thing that we have always wanted and have never gotten to work is a true two-way interface...

Feb 2022
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Manager

DoseEdge System will definitely be sunsetted as soon as we switch to another EMR system, which has a...

Feb 2022
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Manager

I haven't really received any training. The vendor keeps us aware, but they haven't told us about...

Feb 2022
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Manager

Baxter did great work for us when we transitioned servers and EMR systems. The support we receive...

Feb 2022
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Manager

I know Baxter has new add-on technologies that are appealing, but even looking at a demo of the...

Feb 2022
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Manager

I don’t hear from Baxter very often. They don't proactively reach out to me; I always reach out to them....

Feb 2022
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Manager

DoseEdge System functions well, but now there are other products that are functioning better....

Feb 2022
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Manager

DoseEdge System is the best system out there. It can be configured in very complex ways. We know...

Feb 2022
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Manager

DoseEdge System allows us to have a high work output because we have a streamlined workflow. The...

Feb 2022
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Manager

Currently, the equipment that we have for the solution doesn't meet all of the requirements for...

Feb 2022
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Director

We are our own worst enemy with DoseEdge System because we take the system beyond what its stated...

Feb 2022
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Director

Baxter doesn’t really do anything proactive. In other words, they reach out when there is a software...

Feb 2022
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Director

Our contract is not up yet, but when it is, we will evaluate other vendors. The systems on the...

Feb 2022
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Director

DoseEdge System has done well. It is a workhorse. It does everything we need it to do and that we...

Feb 2022
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Director

The vendor hasn’t reached out to us since we implemented the system. If we have issues, we reach out...

Feb 2022
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Director

When we reach out to Baxter, the folks we deal with are very good and helpful. They take care of our...

Feb 2022
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Director

Baxter doesn’t really provide any training. The product doesn't necessarily change very much, and...

Jan 2022
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Director

The system has some quirks with interoperability. Certain things don't work with the product, and...

Jan 2022
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Director

The function of assigning a beyond-use date works as long as we are only using one product, but if...

Jan 2022
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Director

The only thing I don't like about the system is the reporting. Running reports is very difficult....

Jan 2022
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Director

Baxter has done a lot of things for us based on what we have wanted. However, their customer service...

Jan 2022
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Manager

What drives my satisfaction is there is a lot in DoseEdge System that I can customize and fix. I...

Nov 2021
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Manager

Users have a little trouble. DoseEdge System is not as flexible as users would like. We sometimes...

Nov 2021
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Manager

Baxter has been fair with their promises.

Nov 2021
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Manager

Baxter isn’t very proactive. We have to reach out to them with problems. One of the things that gets...

Nov 2021
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Director

From a pharmacist and technician standpoint, the workflow for DoseEdge System is really good. That...

Nov 2021
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Director

The vendor does a really good job with upgrades because the vendor is good at coordinating with my...

Nov 2021
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Director

DoseEdge System works well for someone without a very large formulary. The only place we have ever...

Nov 2021
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Manager

Baxter now offers a service excellence team that actually flies out to us, assesses our system, and...

Sep 2021
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Director

We are reevaluating the system and considering the vendor's competition. Our EMR vendor and our...

Jul 2021
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Director

The system provides us with the safety feature that we are looking for. So if there is ever a...

Jul 2021
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Director

We sometimes have difficulty with the system’s barcode scanning and how it comes back into our EMR....

Jul 2021
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Director

Baxter’s follow-up with corrections, revisions, and updates to the system has gotten worse over the...

Jul 2021
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