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Spectrum IQ (LVP) Commentary
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Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Culture, Relationship

I have a relationship with some of the Baxter people. They are very pleasant and very responsive to...

Nov 2025
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Loyalty

When the Spectrum IQ pumps were purchased, we were under the impression that bidirectional...

Nov 2025
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Product

The Spectrum IQ pumps are not bidirectional. They don’t have the dose features or the newer...

Nov 2025
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(0)
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Product

The Spectrum IQ is outdated technology; we need to do better. It works fine, but it is just average...

Nov 2025
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(0)
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Analyst/Coordinator

Product

The Spectrum IQ pumps have some undesirable functionality we discovered after the implementation,...

Aug 2025
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(0)
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Analyst/Coordinator

Product

The interoperability is there with the Spectrum IQ pumps; my organization just has to get there with...

Aug 2025
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(0)
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Manager

Product

One of the strengths of the Baxter pumps is that it is actually harder to go into basic mode...

Jul 2025
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(0)
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Manager

Relationship

Baxter pushes for us to migrate to the newest server technology, so I give them high marks for proactivity....

Jul 2025
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(0)
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Director

Relationship

Whenever I have problems, I can search through my emails or my last contact, and if that person at...

Apr 2025
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(0)
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Director

Relationship

We get notified by Baxter in plenty of time when they are coming to the end of a solution's life....

Apr 2025
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(0)
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CNO

Product

The Spectrum IQ pumps are old; there is no Wi-Fi capability or integration with anything. It is just...

Apr 2025
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(0)
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CNO

Relationship, Operations

Baxter is responsive, and when they have an update, they let us know. Baxter recently had an upgrade...

Apr 2025
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(0)
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Director

Loyalty

I haven't looked into any other vendors at all, and I haven't considered upgrading or replacing the...

Mar 2025
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(0)
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Director

Operations

I was involved in the implementation, and I was really satisfied with how much time Baxter took to...

Mar 2025
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(0)
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Director

Loyalty, Relationship

We have had the Spectrum IQ pumps for quite a while. We reached out to Baxter with no real response...

Mar 2025
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(0)
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Director

Operations, Product

Even though I am not the end user, I know how to use the Spectrum IQ pump, so that shows how easy it...

Mar 2025
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(0)
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VP/Other Executive

Product

The batteries in the Spectrum IQ pump are overkill. There should be a solution for people who don't...

Jan 2025
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(0)
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VP/Other Executive

Loyalty, Relationship

We have a solid history of support with Baxter; they have been fantastic and excellent. Long-term...

Jan 2025
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(0)
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Director

Product

With the Alaris pumps, customers can add PCA, syringe, and other modules to the brain, and then they...

Dec 2024
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(0)
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Director

Relationship, Operations

We have to reach out to Baxter. The vendor could be more proactive and could verify that we don't...

Dec 2024
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(0)
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Director

Loyalty

The reason we moved toward Baxter is that they could supply us with one pump for our entire network...

Dec 2024
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(0)
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Director

Value

My biggest complaint about Baxter is the IV pumps. We are not allowed to work on them. When we have...

Dec 2024
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(0)
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Director

Operations

The only thing we have done with Baxter recently is they came in and did a complete software...

Dec 2024
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(0)
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Director

Value

Baxter is willing to do integrations. They are just cost prohibitive because it is pretty ridiculous...

Dec 2024
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(0)
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Director

Relationship, Product

The Spectrum IQ pumps are very easy to use; they are simple. We have no issues with the pumps. They...

Dec 2024
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(0)
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Director

Relationship, Product

We send Baxter pumps for repair, and sometimes it just takes too long to get them back. But now they...

Dec 2024
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(0)
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Director

Relationship

With Baxter, sometimes I have had to get people involved on a higher level, and they have come and...

Dec 2024
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(0)
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