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BD HealthSight Diversion Management Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

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User Commentary

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Director

The training for BD HealthSight Diversion Management is a lot of information to try to understand....

Comment Tone Negative
Pillars Operations
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Director

BD HealthSight Diversion Management still struggles with some of the transaction reconciliations...

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Pillars Product
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Director

I would expect the monitoring in BD HealthSight Diversion Management to become smarter and more...

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Pillars Loyalty, Product
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Manager

With BD, the ticketing system could be improved a little bit, just in terms of when we place a...

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Pillars Product
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Manager

For BD HealthSight Diversion Management, the vendor has some capabilities that are only available...

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Pillars Product
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Manager

Training for BD HealthSight Diversion Management was via virtual classes that were set up by our...

Comment Tone Positive
Pillars Operations
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Manager

The functionalities we are missing may not be something BD can add. They have more to do with the...

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Pillars Product
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Manager

We have a connection with the development and innovation team. If we see anything, we report it to...

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Pillars Relationship
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Manager

I would recommend BD HealthSight Diversion Management. It's another tool in the toolbox that we...

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Pillars Product
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Manager

I already have one of their AI tools. It's going to be an extremely powerful tool and probably one...

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Pillars Loyalty, Product, Value
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Manager

We have ongoing meetings with BD to discuss new releases and ask questions about the application....

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Pillars Relationship, Operations
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Manager

With the aspect of cost, the one-on-one support connection really helps. If we didn't have that, I...

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Pillars Value
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Manager

BD is transparent. The system is expensive. It's probably more expensive than I would like, but...

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Pillars Value
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Manager

Originally, it was difficult to map BD HealthSight Diversion Management to our hospital system at...

Comment Tone Positive
Pillars Product
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Manager

BD gave us another tool to analyze our diversion analytics and capabilities that we may not have had...

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Pillars Product
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Analyst/Coordinator

Although BD's follow-up on resolving issues has been slow over the last couple of years, we cannot...

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Pillars Relationship
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Manager

The quality of training from BD can be inconsistent. Sometimes we get a good trainer, and sometimes...

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Pillars Operations
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Manager

HealthSight Diversion Management may be part of our long-term plans. I know we're looking at...

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Pillars Loyalty, Value
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Manager

BD is usually pretty good with support, but they could improve their responsiveness by being more...

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Pillars Relationship
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Manager

BD HealthSight Diversion Management is quite helpful in the way that it compiles the available data...

Comment Tone Positive
Pillars Product
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Manager

In my experience, the risk scores that BD HealthSight Diversion Management calculates for users are...

Comment Tone Negative
Pillars Product
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Director

BD HealthSight Diversion Management is effective at times. It's tough because it's not always...

Comment Tone Negative
Pillars Product
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Director

I'm hoping AI incorporation into BD HealthSight Diversion Management happens soon because,...

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Pillars Loyalty, Product
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Director

BD HealthSight Diversion Management is a relatively intuitive program. We do our own training when...

Comment Tone Positive
Pillars Operations
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Director

For the price of BD HealthSight Diversion Management, I would choose it again. BD HealthSight...

Comment Tone Negative
Pillars Product, Value
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Manager

I don't know of anything better than BD HealthSight Diversion Management out there. The solution not...

Comment Tone Positive
Pillars Product
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Manager

BD offers a lot of training opportunities, especially when organizations are rolling out the system...

Comment Tone Positive
Pillars Operations
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Manager

BD HealthSight Diversion Management works really well with inpatient nursing diversion tracking....

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Pillars Product
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Manager

I haven't really seen BD come out with any earth-shattering, new things over the past five years....

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Pillars Product
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Manager

Things with BD have been great. We've had them for a few years now, and we're utilizing BD at our...

Comment Tone Positive
Pillars Relationship
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Manager

BD HealthSight Diversion Management flags and catches a lot, and that's what we want because we want...

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Pillars Loyalty, Product
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Director

Within the ordering, restocking, pooling, and administering processes in BD HealthSight Diversion...

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Pillars Loyalty, Product
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Director

BD HealthSight Diversion Management helps identify certain people to watch and review, but it...

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Pillars Product
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Director

I would like BD to broaden the system's ability to monitor different areas and close the gap between...

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Pillars Relationship, Product
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Director

BD HealthSight Diversion Management is maybe part of our long-term plans. We are switching gears on...

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Pillars Loyalty
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Director

My satisfaction with the system's ability to limit false positives depends on the category. The...

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Pillars Loyalty, Product
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Director

BD's fee structure is pretty well laid out. There is a lot of value in BD HealthSight Diversion...

Comment Tone Positive
Pillars Value
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Director

BD showed us what the tools did, but we had to figure out on our own how to apply those tools. I...

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Pillars Relationship, Operations
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Director

BD has the potential to do more with some customization, but they haven't been willing to do...

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Pillars Operations, Product
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Director

My likelihood to recommend BD HealthSight Diversion Management depends on what the potential...

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Pillars Product
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Director

I tend to email my support person at BD frequently, and then I have to reemail them a week later...

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Pillars Relationship
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Director

BD thinks BD HealthSight Diversion Management works a lot better than it does for the end user. BD...

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Pillars Product
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Director

The timing of BD HealthSight Diversion Management is problematic in that it doesn't understand if a...

Comment Tone Negative
Pillars Product
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Director

I haven't seen any new technology delivered. In the time I have been in my role, I certainly haven't...

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Pillars Loyalty, Product
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Director

I think BD HealthSight Diversion Management certainly has integrated into our systems. The problem...

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Pillars Product
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Director

I don't know how much we paid for the product, but we paid too much. I wouldn't recommend the system...

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Pillars Loyalty
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Director

BD HealthSight Diversion Management captures events that should not contribute to diversion. It...

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Pillars Product
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Director

One of the biggest things that I find frustrating about the BD HealthSight Diversion Management...

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Pillars Product
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Director

The BD representative I deal with suggested that I sign up for some of their online training, and I...

Comment Tone Negative
Pillars Culture, Operations
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Director

BD HealthSight Diversion Management will sometimes flag a user for an event who wasn't actually the...

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Pillars Product, Value
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Manager

The negative effects from the system's false positives have been a struggle for us to work through....

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Pillars Product, Value
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Manager

I would like to see an offering from BD to be able to reconcile with our wholesaler, like what the...

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Pillars Product
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Manager

BD HealthSight Diversion Management requires training, and BD is good at providing that training....

Comment Tone Negative
Pillars Operations
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Manager

We are looking at other options on the market to see what is out there. We may be able to stick with...

Comment Tone Negative
Pillars Loyalty
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Manager

BD HealthSight Diversion Management is good in terms of allowing us to see all of the transactions...

Comment Tone Positive
Pillars Relationship, Product
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Manager

Initially, the BD HealthSight Diversion Management system just pointed out poor practices. Those are...

Comment Tone Negative
Pillars Product
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Manager

I think we would buy BD HealthSight Diversion Management just because it was bundled with our...

Comment Tone Positive
Pillars Value
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Manager

BD HealthSight Diversion Management is pretty easy to use. However, there are a couple of things...

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Pillars Product
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Manager

We do have a BD consultant that I meet with regularly. We did have some issues early on, but now we...

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Pillars Relationship
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Manager

BD did make an upgrade that a lot of users have asked for when they added a note field to...

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Pillars Operations, Product
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Manager

Some of the blind spots of BD HealthSight Diversion Management include the dispenses that are not...

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Pillars Product
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Manager

BD is constantly trying to upgrade BD HealthSight Diversion Management, but they are just not super...

Comment Tone Positive
Pillars Relationship
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Manager

I would recommend BD HealthSight Diversion Management. I think it is great. The solution is very...

Comment Tone Positive
Pillars Product, Value
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Manager

I don't know how much BD HealthSight Diversion Management cost initially; I just know it was...

Comment Tone Negative
Pillars Value
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Manager

I'm not sure what BD's vision really is, but I have been very satisfied with it. BD is very helpful...

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Pillars Relationship
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Manager

BD HealthSight Diversion Management could be a little more user-friendly when it comes to selecting...

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Pillars Product
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Manager

There are a lot of different angles that we can research the data in BD HealthSight Diversion...

Comment Tone Positive
Pillars Relationship
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Manager

BD could work on our inability to properly monitor infusions. With infusion monitoring, there are a...

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Pillars Product
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Manager

The only issue I have with BD HealthSight Diversion Management is with being able to report out...

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Pillars Product
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Manager

BD is adding features to help improve the system's use. I am glad the vendor added the comment field...

Comment Tone Positive
Pillars Product
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Manager

In the past, after an implementation with BD HealthSight Diversion Management, BD would let us know...

Comment Tone Negative
Pillars Relationship, Operations
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Manager

BD HealthSight Diversion Management allows us to monitor potential sources of diversion and to have...

Comment Tone Positive
Pillars Product
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Director

We have monthly meetings with our nursing partners. We look at the top people that BD HealthSight...

Comment Tone Positive
Pillars Relationship
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Director

The biggest part of BD HealthSight Diversion Management that we have an issue with is in our...

Comment Tone Negative
Pillars Loyalty, Product
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Director

Overall, we have been satisfied with BD HealthSight Diversion Management. It was kind of a big step...

Comment Tone Positive
Pillars Product, Value
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Director

Overall, I think the product is well worth the money. I look forward to improvements that handle...

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Pillars Value
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Manager

In the beginning with BD, they had a project manager assigned to help us roll things out and figure...

Comment Tone Negative
Pillars Operations
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Manager

There are a lot of limitations with BD HealthSight Diversion Management in terms of people crossing...

Comment Tone Negative
Pillars Product
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Manager

My biggest thing about BD HealthSight Diversion Management is that I don't know how it creates the...

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Pillars Product
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Manager

BD HealthSight Diversion Management is not completely useless. It has provided some benefits to us,...

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Pillars Product
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Manager

When we have suggestions specific to BD, they always tell us to submit them on a forum and then hope...

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Pillars Relationship, Operations
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Manager

BD is pretty good at really trying to get what we need. I have some good relationships built off of...

Comment Tone Positive
Pillars Relationship
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Manager

We met with a couple of other people who have different diversion software solutions, and a lot of...

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Pillars Product
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Manager

We have never caught anybody in the years that we have had BD HealthSight Diversion Management. The...

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Pillars Product
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Manager

In BD, the peer-to-peer analysis occurs per device, but that is just not accurate because each...

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Pillars Product
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