Bookmark

BD HealthSight Diversion Management Commentary
Filtered view: All

Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

The quality of training from BD can be inconsistent. Sometimes we get a good trainer, and sometimes...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

HealthSight Diversion Management may be part of our long-term plans. I know we're looking at...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

BD is usually pretty good with support, but they could improve their responsiveness by being more...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management is quite helpful in the way that it compiles the available data...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

In my experience, the risk scores that BD HealthSight Diversion Management calculates for users are...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management is effective at times. It's tough because it's not always...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I'm hoping AI incorporation into BD HealthSight Diversion Management happens soon because,...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management is a relatively intuitive program. We do our own training when...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

For the price of BD HealthSight Diversion Management, I would choose it again. BD HealthSight...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

I don't know of anything better than BD HealthSight Diversion Management out there. The solution not...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

BD offers a lot of training opportunities, especially when organizations are rolling out the system...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management works really well with inpatient nursing diversion tracking....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

I haven't really seen BD come out with any earth-shattering, new things over the past five years....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Things with BD have been great. We've had them for a few years now, and we're utilizing BD at our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management flags and catches a lot, and that's what we want because we want...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

Within the ordering, restocking, pooling, and administering processes in BD HealthSight Diversion...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management helps identify certain people to watch and review, but it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I would like BD to broaden the system's ability to monitor different areas and close the gap between...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management is maybe part of our long-term plans. We are switching gears on...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

My satisfaction with the system's ability to limit false positives depends on the category. The...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

BD's fee structure is pretty well laid out. There is a lot of value in BD HealthSight Diversion...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

BD showed us what the tools did, but we had to figure out on our own how to apply those tools. I...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

BD has the potential to do more with some customization, but they haven't been willing to do...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Director

My likelihood to recommend BD HealthSight Diversion Management depends on what the potential...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I tend to email my support person at BD frequently, and then I have to reemail them a week later...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

BD thinks BD HealthSight Diversion Management works a lot better than it does for the end user. BD...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

The timing of BD HealthSight Diversion Management is problematic in that it doesn't understand if a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I haven't seen any new technology delivered. In the time I have been in my role, I certainly haven't...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

I think BD HealthSight Diversion Management certainly has integrated into our systems. The problem...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

I don't know how much we paid for the product, but we paid too much. I wouldn't recommend the system...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management captures events that should not contribute to diversion. It...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

One of the biggest things that I find frustrating about the BD HealthSight Diversion Management...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

The BD representative I deal with suggested that I sign up for some of their online training, and I...

Comment Tone Negative
Pillars Culture, Operations
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management will sometimes flag a user for an event who wasn't actually the...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

The negative effects from the system's false positives have been a struggle for us to work through....

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

I would like to see an offering from BD to be able to reconcile with our wholesaler, like what the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management requires training, and BD is good at providing that training....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

We are looking at other options on the market to see what is out there. We may be able to stick with...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management is good in terms of allowing us to see all of the transactions...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

Initially, the BD HealthSight Diversion Management system just pointed out poor practices. Those are...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

I think we would buy BD HealthSight Diversion Management just because it was bundled with our...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management is pretty easy to use. However, there are a couple of things...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We do have a BD consultant that I meet with regularly. We did have some issues early on, but now we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

BD did make an upgrade that a lot of users have asked for when they added a note field to...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

Manager

Some of the blind spots of BD HealthSight Diversion Management include the dispenses that are not...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

BD is constantly trying to upgrade BD HealthSight Diversion Management, but they are just not super...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

I would recommend BD HealthSight Diversion Management. I think it is great. The solution is very...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

I don't know how much BD HealthSight Diversion Management cost initially; I just know it was...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

I'm not sure what BD's vision really is, but I have been very satisfied with it. BD is very helpful...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management could be a little more user-friendly when it comes to selecting...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

There are a lot of different angles that we can research the data in BD HealthSight Diversion...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

BD could work on our inability to properly monitor infusions. With infusion monitoring, there are a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

The only issue I have with BD HealthSight Diversion Management is with being able to report out...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

BD is adding features to help improve the system's use. I am glad the vendor added the comment field...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

In the past, after an implementation with BD HealthSight Diversion Management, BD would let us know...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management allows us to monitor potential sources of diversion and to have...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We have monthly meetings with our nursing partners. We look at the top people that BD HealthSight...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The biggest part of BD HealthSight Diversion Management that we have an issue with is in our...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

Overall, we have been satisfied with BD HealthSight Diversion Management. It was kind of a big step...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Director

Overall, I think the product is well worth the money. I look forward to improvements that handle...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

In the beginning with BD, they had a project manager assigned to help us roll things out and figure...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

There are a lot of limitations with BD HealthSight Diversion Management in terms of people crossing...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

My biggest thing about BD HealthSight Diversion Management is that I don't know how it creates the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

BD HealthSight Diversion Management is not completely useless. It has provided some benefits to us,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

When we have suggestions specific to BD, they always tell us to submit them on a forum and then hope...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

BD is pretty good at really trying to get what we need. I have some good relationships built off of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We met with a couple of other people who have different diversion software solutions, and a lot of...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We have never caught anybody in the years that we have had BD HealthSight Diversion Management. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

In BD, the peer-to-peer analysis occurs per device, but that is just not accurate because each...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

If I need some information from BD HealthSight Diversion Management, I can get the information....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

BD did some tinkering on the logic for BD HealthSight Diversion Management, but that didn’t give us...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

BD HealthSight Diversion Management is very bulky. It doesn't give us much information. We have to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

There are some other web-based diversion tools out there besides BD's system. BD supposedly had some...

Comment Tone Negative
Pillars Culture, Loyalty
Evaluation Unrated

 or  to see details.

Director

BD kind of threw their initial training out there and assumed that we knew how to use the system...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

BD seems to upcharge us on some things. They are expensive. It seems like our contract gets more...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Director

The area that is really missing in the solution is the pharmacy itself. There is just no way to do...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

Our people who use BD HealthSight Diversion Management have no issues with it. We are extremely...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We have recurring meetings with BD to talk about what changes they are working on, and we discuss...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

 or  to see details.