BD HealthSight Diversion Management Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Loyalty
BD HealthSight Diversion Management is maybe part of our long-term plans. We are switching gears on...
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Loyalty, Product
My satisfaction with the system's ability to limit false positives depends on the category. The...
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Value
BD's fee structure is pretty well laid out. There is a lot of value in BD HealthSight Diversion...
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Relationship, Operations
BD showed us what the tools did, but we had to figure out on our own how to apply those tools. I...
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Operations, Product
BD has the potential to do more with some customization, but they haven't been willing to do...
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Product
My likelihood to recommend BD HealthSight Diversion Management depends on what the potential...
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Relationship
I tend to email my support person at BD frequently, and then I have to reemail them a week later...
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Product
BD thinks BD HealthSight Diversion Management works a lot better than it does for the end user. BD...
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Product
The timing of BD HealthSight Diversion Management is problematic in that it doesn't understand if a...
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Loyalty, Product
I haven't seen any new technology delivered. In the time I have been in my role, I certainly haven't...
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Product
I think BD HealthSight Diversion Management certainly has integrated into our systems. The problem...
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Loyalty
I don't know how much we paid for the product, but we paid too much. I wouldn't recommend the system...
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Product
BD HealthSight Diversion Management captures events that should not contribute to diversion. It...
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Product
One of the biggest things that I find frustrating about the BD HealthSight Diversion Management...
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Culture, Operations
The BD representative I deal with suggested that I sign up for some of their online training, and I...
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Product, Value
BD HealthSight Diversion Management will sometimes flag a user for an event who wasn't actually the...
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Product, Value
The negative effects from the system's false positives have been a struggle for us to work through....
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Product
I would like to see an offering from BD to be able to reconcile with our wholesaler, like what the...
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Operations
BD HealthSight Diversion Management requires training, and BD is good at providing that training....
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Loyalty
We are looking at other options on the market to see what is out there. We may be able to stick with...
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Relationship, Product
BD HealthSight Diversion Management is good in terms of allowing us to see all of the transactions...
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Product
Initially, the BD HealthSight Diversion Management system just pointed out poor practices. Those are...
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Value
I think we would buy BD HealthSight Diversion Management just because it was bundled with our...
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Product
BD HealthSight Diversion Management is pretty easy to use. However, there are a couple of things...
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Relationship
We do have a BD consultant that I meet with regularly. We did have some issues early on, but now we...
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Operations, Product
BD did make an upgrade that a lot of users have asked for when they added a note field to...
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Product
Some of the blind spots of BD HealthSight Diversion Management include the dispenses that are not...
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Relationship
BD is constantly trying to upgrade BD HealthSight Diversion Management, but they are just not super...
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Product, Value
I would recommend BD HealthSight Diversion Management. I think it is great. The solution is very...
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Value
I don't know how much BD HealthSight Diversion Management cost initially; I just know it was...
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Relationship
I'm not sure what BD's vision really is, but I have been very satisfied with it. BD is very helpful...
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Product
BD HealthSight Diversion Management could be a little more user-friendly when it comes to selecting...
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Relationship
There are a lot of different angles that we can research the data in BD HealthSight Diversion...
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Product
BD could work on our inability to properly monitor infusions. With infusion monitoring, there are a...
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Product
The only issue I have with BD HealthSight Diversion Management is with being able to report out...
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Product
BD is adding features to help improve the system's use. I am glad the vendor added the comment field...
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Relationship, Operations
In the past, after an implementation with BD HealthSight Diversion Management, BD would let us know...
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Product
BD HealthSight Diversion Management allows us to monitor potential sources of diversion and to have...
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Relationship
We have monthly meetings with our nursing partners. We look at the top people that BD HealthSight...
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Loyalty, Product
The biggest part of BD HealthSight Diversion Management that we have an issue with is in our...
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Product, Value
Overall, we have been satisfied with BD HealthSight Diversion Management. It was kind of a big step...
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Value
Overall, I think the product is well worth the money. I look forward to improvements that handle...
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Operations
In the beginning with BD, they had a project manager assigned to help us roll things out and figure...
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Product
There are a lot of limitations with BD HealthSight Diversion Management in terms of people crossing...
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Product
My biggest thing about BD HealthSight Diversion Management is that I don't know how it creates the...
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Product
BD HealthSight Diversion Management is not completely useless. It has provided some benefits to us,...
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Relationship, Operations
When we have suggestions specific to BD, they always tell us to submit them on a forum and then hope...
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Relationship
BD is pretty good at really trying to get what we need. I have some good relationships built off of...
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Product
We met with a couple of other people who have different diversion software solutions, and a lot of...
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Product
We have never caught anybody in the years that we have had BD HealthSight Diversion Management. The...
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Product
In BD, the peer-to-peer analysis occurs per device, but that is just not accurate because each...
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Product
If I need some information from BD HealthSight Diversion Management, I can get the information....
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Relationship, Product
BD did some tinkering on the logic for BD HealthSight Diversion Management, but that didn’t give us...
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Product
BD HealthSight Diversion Management is very bulky. It doesn't give us much information. We have to...
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Culture, Loyalty
There are some other web-based diversion tools out there besides BD's system. BD supposedly had some...
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Operations
BD kind of threw their initial training out there and assumed that we knew how to use the system...
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Value
BD seems to upcharge us on some things. They are expensive. It seems like our contract gets more...
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Product
The area that is really missing in the solution is the pharmacy itself. There is just no way to do...
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Product
Our people who use BD HealthSight Diversion Management have no issues with it. We are extremely...
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Culture, Relationship
We have recurring meetings with BD to talk about what changes they are working on, and we discuss...
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Relationship
Sometimes we don’t find out about upgrades from BD. An upgrade just pops up, and that is it. Nobody...
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Product
BD HealthSight Diversion Management has never helped us identify diversion. We get false positives....
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Product
BD HealthSight Diversion Management is not really all that great at finding diverters; it is more of...
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Loyalty
I like the fact that BD HealthSight Diversion Management is linked to Active Directory and that it...
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Relationship, Product
BD needs to do a lot of work in terms of delivering new technology for the system. The vendor does...
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Product, Value
At this point, I would not recommend BD's system.
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Loyalty
BD's system probably isn't part of our long-term plans. Unless BD's system receives a lot of...
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Relationship
We have a healthcare help site analyst who we work with and talk to regularly. With the way the...
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Relationship
The vendor has added some helpful little things to the system, but they haven't been successful in...
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Product
BD's system is supposed to provide and direct us to users, but there are way too many false positives....
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Operations, Product
I would probably give BD's system a middle score for its overall quality. In terms of ease of use,...
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Loyalty, Product
We use BD HealthSight Diversion Management, and there is a lot of noise in it. As a customer, we...
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Loyalty
We looked at another drug diversion monitoring solution that was more advanced. However, we went...
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Operations
BD's training for the system happens more on the fly. I feel like their training could have more of...
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Operations
We don't have an integration implemented yet, but we are in the process of implementing one. BD has...
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Operations
I would lean toward saying we would buy BD HealthSight Diversion Management again. BD offered us a...
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Product
We have issues with this solution receiving administration data from our EHR, and that causes a lot...
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Product
The functionality of this solution doesn’t seem to be up to par with some of the other products that...
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Loyalty
This solution is part of our long-term plans because we haven’t tried any other products. The...
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Product
We can document within the system itself and make little notes that only we want to see, and I like...
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Loyalty, Product
We want to have better functionality that could help us create more of a complete circle connecting...
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Relationship, Product
There are some things that are lacking in BD HealthSight Diversion Management. BD has a good process...
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Culture, Product
There is room for growth with BD HealthSight Diversion Management, especially in the infusion realm....
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Value
With BD HealthSight Diversion Management, there are two investments. One is the financial...
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Relationship
BD’s vision is there, but we don't seem to be moving in that direction. When we meet with our...
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Operations
Since we went live with BD HealthSight Diversion Management, BD has developed a role that they call...
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Relationship, Operations
Our BD consultant sends out communications to us, and on the BD website, there are updates about...
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Loyalty
We are steering away from BD HealthSight Diversion Management in the future because it only works...
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Commentary Summary
Comment Type Breakout