BD HealthSight Diversion Management Commentary
Filtered view: All
Subject Expert
Jackson Tate
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
BD HealthSight Diversion Management is a closed-loop system, so I am able to see whether users are...
Login or Create an Account to see details.
Operations
We didn’t feel supported in the onboarding process. The training materials were not necessarily...
Login or Create an Account to see details.
Relationship
We are supported now by the people that I am working with. We have a different person who does our...
Login or Create an Account to see details.
Loyalty, Product
The first thing I would share with someone going with this product is the limitations; it is limited...
Login or Create an Account to see details.
Product
It is beneficial for new organizations to see statistics on how many people, if any, have been...
Login or Create an Account to see details.
Operations
BD relied heavily on computer-based training that was done by individuals who received access to the...
Login or Create an Account to see details.
Product
We would like to be able to manually clear reconciliation or perhaps clear it with a note or...
Login or Create an Account to see details.
Operations, Product
In general, BD HealthSight Diversion Management is fairly easy to use. A barrier is trying to get...
Login or Create an Account to see details.
Product
It is easy to narrow down what we are looking for in BD HealthSight Diversion Management. If I had...
Login or Create an Account to see details.
Product
Not using all the functionality in BD HealthSight Diversion Management is not necessarily all BD’s...
Login or Create an Account to see details.
Loyalty, Product
BD HealthSight Diversion Management shows me a bigger number across the entire facility. Sometimes,...
Login or Create an Account to see details.
Relationship
We have a contact person at BD, and that person is very responsive. BD has been good with things...
Login or Create an Account to see details.
Product
One thing that I don't like about the system is that it isn't customizable. I can't customize my...
Login or Create an Account to see details.
Product
I would tell someone who was considering the system that it has a very basic report that shows...
Login or Create an Account to see details.
Relationship
The vendor's service is reactive. There should be a support button at the top of the screen so that...
Login or Create an Account to see details.
Loyalty, Product
One thing that I dislike about BD HealthSight Diversion Management is that whenever I have to look...
Login or Create an Account to see details.
Product
The system will show our OR overrides, but the current workflow for our OR involves overriding...
Login or Create an Account to see details.
Relationship
BD does whatever they can to help set up BD HealthSight Diversion Management. BD is a good company,...
Login or Create an Account to see details.
Product
Overall, things have been going well with BD HealthSight Diversion Management, especially on the...
Login or Create an Account to see details.
Loyalty, Product
We struggle with the program in terms of reconciliation in the ORs. A lot of transactions that get...
Login or Create an Account to see details.
Product, Value
One positive with BD HealthSight Diversion Management is since it uses a BD process, the formulary...
Login or Create an Account to see details.
Product, Value
One of the things that comes out of this solution is that the nurses are a lot more diligent with...
Login or Create an Account to see details.
Product
I would like to be able to do procedural areas as easily as nonprocedural areas in this solution....
Login or Create an Account to see details.
Relationship, Product, Value
If someone doesn't have this solution, they should get it, unless they have found something else...
Login or Create an Account to see details.
Relationship
BD is great to work with. We have issues with other companies, but we never have issues with BD....
Login or Create an Account to see details.
Product
The people that use this solution find it very easy to use. I can’t believe how easy the solution...
Login or Create an Account to see details.
Operations
The implementation of BD HealthSight Diversion Management was a bit of a heavy lift and was a little...
Login or Create an Account to see details.
Relationship
BD has been pretty responsive to fixing issues as they come up in terms of data streams and things...
Login or Create an Account to see details.
Operations, Product
There are some features in BD HealthSight Diversion Management that are very buried. We did receive...
Login or Create an Account to see details.
Operations, Product
Getting BD HealthSight Diversion Management to work in other areas has been a bit of a struggle,...
Login or Create an Account to see details.
Relationship, Product
We have not found any instances of diversion since BD HealthSight Diversion Management has been...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management is certainly a useful tool. It gives us some insight into...
Login or Create an Account to see details.
Relationship
I don't know that we have had an opportunity to say that BD has been proactive, but I would expect...
Login or Create an Account to see details.
Product
If I had to say something that BD could improve on, I would just say the OR areas. It would be...
Login or Create an Account to see details.
Product, Value
With BD HealthSight Diversion Management, we have found practice improvements where nurses have just...
Login or Create an Account to see details.
Product
With this product, we have been able to identify areas of practice that need tightening up. We have...
Login or Create an Account to see details.
Loyalty, Value
We are like a BD hospital, so we have other products of theirs. I am not personally privy to all the...
Login or Create an Account to see details.
Relationship
Whenever I log a ticket, the vendor gets back to me. Sometimes I don't always love the answer...
Login or Create an Account to see details.
Operations, Product
I would love to have user guides or tip sheets for the nurse managers. I have had to create...
Login or Create an Account to see details.
Product
Interoperability with our continuous infusion and PCA pumps is a big challenge. We have BD's Alaris...
Login or Create an Account to see details.
Product
In terms of usability from the end-user standpoint, I am able to schedule and push out reports to...
Login or Create an Account to see details.
Operations, Product
If someone asked me about the system, I would say it is really good for a high-level overview. When...
Login or Create an Account to see details.
Culture
I would say one of the main issues we have is that when we were sold this product, it was promoted...
Login or Create an Account to see details.
Relationship
An issue that we have is we are in a different time zone than where the majority of BD’s support is....
Login or Create an Account to see details.
Loyalty, Product
The reconciliation in this solution works as expected. The vendor's diversion detection or risk...
Login or Create an Account to see details.
Loyalty, Product
The product doesn't do anything for the pharmacy department. The one thing that it does that I will...
Login or Create an Account to see details.
Loyalty, Product
BD’s platform doesn’t have anything for compounding pharmacies to show what has been ordered and...
Login or Create an Account to see details.
Product
BD’s platform has never led to finding diversions. With our previous system, we would find someone...
Login or Create an Account to see details.
Product
We have reconciliation and can see all of the transactions that go on in the OR. The big problem...
Login or Create an Account to see details.
Product
BD has spent time developing a reconciliation tool so they can reconcile and fancily present what...
Login or Create an Account to see details.
Loyalty
If I had to choose whether to buy this solution again, I would give it a qualified no. There are...
Login or Create an Account to see details.
Product
Overall, things have been going fine with this solution. We have been using BD's product for a long...
Login or Create an Account to see details.
Product
Because we are combining this system with other audit practices, I don't know that I would say there...
Login or Create an Account to see details.
Product
Combining all the information together in one place is a great thing. But the system has some flaws...
Login or Create an Account to see details.
Product, Value
We just had a meeting where we were talking about outcomes with BD HealthSight Diversion Management....
Login or Create an Account to see details.
Product
The reason I am not highly confident in the product's ability is that when we originally went with...
Login or Create an Account to see details.
Relationship, Product
BD’s support team is super responsive. BD HealthSight Diversion Management is a great program. It...
Login or Create an Account to see details.
Operations, Product, Value
BD HealthSight Diversion Management is pretty expensive. I think there is room for improvement,...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management is providing more information than we obtained manually before...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management is not very user friendly. We click on something and get into...
Login or Create an Account to see details.
Loyalty
BD HealthSight Diversion Management is not part of our long-term plans. There is a lot of noise in...
Login or Create an Account to see details.
Loyalty
I probably would not buy BD HealthSight Diversion Management again, and I really hate to say that...
Login or Create an Account to see details.
Product
We could use BD HealthSight Diversion Management more robustly, but the biggest outcome we have seen...
Login or Create an Account to see details.
Product
If I were to recommend BD HealthSight Diversion Management, I would highlight the efficiency gains...
Login or Create an Account to see details.
Product
Pharmacy staff members understand the distribution side of the house as they refill and dispense...
Login or Create an Account to see details.
Relationship
BD is not proactive. They need to improve upon that. We don't see a lot of their people pushing us....
Login or Create an Account to see details.
Culture, Value
BD’s pricing is up front and transparent. It is one subscription.
Login or Create an Account to see details.
Product
There is an extraction tool that we have come to really lean on in our technician workflow. The...
Login or Create an Account to see details.
Product
BD could probably improve the override functionality in the solution. The application does a great...
Login or Create an Account to see details.
Product
There is a function of the application called compliance summary, and there are maybe some...
Login or Create an Account to see details.
Product, Value
The compliance summary allows us to extract some high-level information and pass it along to our...
Login or Create an Account to see details.
Loyalty, Relationship
If I was talking to somebody who was contemplating whether this application would be a good solution...
Login or Create an Account to see details.
Product
BD does updates pretty frequently, and that is nice. This last version of the solution that just...
Login or Create an Account to see details.
Relationship, Operations
BD’s customer service is good. We have cycled through a few subject matter experts during our time...
Login or Create an Account to see details.
Product
The product is very integrated within all of our applications, our hospital system especially.
Login or Create an Account to see details.
Relationship, Operations, Product
The product is extremely easy to use. With the newer applications, BD has done a very good job of...
Login or Create an Account to see details.
Value
The product is pricey. It takes a lot of time and investment to have a system that can provide the...
Login or Create an Account to see details.
Loyalty, Product
BD HealthSight Diversion Management is providing us with what we expect to receive, and it continues...
Login or Create an Account to see details.
Product
We are using the application to reinforce our other investigating tools that we utilize, make sure...
Login or Create an Account to see details.
Relationship
With BD, we can open tickets online, or we can phone in for help, and we will get a call or an email...
Login or Create an Account to see details.
Product
I would suggest that the vendor work on the user management for the program, such as when we are...
Login or Create an Account to see details.
Loyalty
Our satisfaction would improve if we got more accurate reconciliation and administration data and if...
Login or Create an Account to see details.
Relationship
We do have a kind of business service executive from BD who works with our team if we have issues....
Login or Create an Account to see details.
Product
One of the great things is that the product updates quarterly, and my understanding is that everyone...
Login or Create an Account to see details.
Relationship, Value
I would like BD to be more proactive in helping us fix issues so instead of us trying to figure...
Login or Create an Account to see details.
Culture, Loyalty, Product
If I could go back in time, I would not buy this product again because some of the things that were...
Login or Create an Account to see details.
Operations
BD has monthly live training courses that we can sign up for and attend, and that is nationwide...
Login or Create an Account to see details.
Operations
To anyone going with BD, I would emphasize that they need a dedicated BD resource during the...
Login or Create an Account to see details.
Product
The product does integrate with our other systems, and it can see those administrations, but it...
Login or Create an Account to see details.
Product
We have identified a lot of policy violations and practice gaps where the end users aren't doing the...
Login or Create an Account to see details.
Product
BD needs to create something more user friendly that provides me with what I am looking for...
Login or Create an Account to see details.
Loyalty
We are looking at options other than BD HealthSight Diversion Management. It is very cumbersome and...
Login or Create an Account to see details.
Relationship
We have not really had any type of ongoing conversations or meetings with BD in well over a year. I...
Login or Create an Account to see details.
Product
There is no way that we can help with the machine learning of BD HealthSight Diversion Management to...
Login or Create an Account to see details.
Culture, Value
I don't deal with charges. In our other BD contract, if we want BD HealthSight Diversion Management,...
Login or Create an Account to see details.
Relationship
BD’s support staff is very responsive. When we have problems, we submit tickets, and the staff is...
Login or Create an Account to see details.
Loyalty, Product
We don't have a lot of stuff integrated with BD HealthSight Diversion Management, so we are really...
Login or Create an Account to see details.
Operations
BD only does early training, so they don't do ongoing training. We start with people who train us,...
Login or Create an Account to see details.
Relationship, Product
The system lists when things are running slow right before we even log in; that is the most...
Login or Create an Account to see details.
Product
The system doesn't reconcile things that it should. There are a lot of unreconciled transactions,...
Login or Create an Account to see details.
Culture
I really don't remember how BD promoted BD HealthSight Diversion Management. When I reached out to a...
Login or Create an Account to see details.
Product
There are definitely a lot of glitches in BD HealthSight Diversion Management and things that we...
Login or Create an Account to see details.
Relationship, Product
The system has been having a lot of slowness lately, and that has really slowed down the...
Login or Create an Account to see details.
Product
With BD HealthSight Diversion Management, we have had a lot more transparency in the number of...
Login or Create an Account to see details.
Operations, Product
BD HealthSight Diversion Management is pretty simple to use. End users don't really seem to have...
Login or Create an Account to see details.
Relationship
BD is pretty proactive about letting us know about problems and issues. We have definitely dealt...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management is pretty simple to use. It keeps track of information and it...
Login or Create an Account to see details.
Operations
BD's initial training was excellent, especially their training for BD HealthSight Diversion...
Login or Create an Account to see details.
Relationship
BD does a really great job with their support. They have been more than willing to try to partner...
Login or Create an Account to see details.
Loyalty, Product
BD is certainly improving, but I would not say that they are keeping up with the market when it...
Login or Create an Account to see details.
Relationship, Product
When we have had new technologies, BD has been willing to work with us to integrate them, but there...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management has some severe limitations. One thing that we really struggle...
Login or Create an Account to see details.
Product
We really want whatever diversion solution we are using to highlight diverters and bring them to our...
Login or Create an Account to see details.
Culture, Relationship
BD does not necessarily break promises, but the timelines are always a bit questionable as to when...
Login or Create an Account to see details.
Product
The people at BD have made themselves very available, and for the most part, BD HealthSight...
Login or Create an Account to see details.
Product
This product was bundled with our current BD contracts. That was nice. There are growing pains with...
Login or Create an Account to see details.
Product
With BD HealthSight Diversion Management, we have seen the identification of bad practices and areas...
Login or Create an Account to see details.
Product
With BD HealthSight Diversion Management, we are better at finding discrepancies and sending those...
Login or Create an Account to see details.
Product
There are certain functionalities we wish we had in BD HealthSight Diversion Management. We will put...
Login or Create an Account to see details.
Relationship, Product
I would like BD HealthSight Diversion Management to communicate more directly with people. If I give...
Login or Create an Account to see details.
Operations, Product
I would like BD HealthSight Diversion Management to have more connectivity between different sites....
Login or Create an Account to see details.
Product, Value
We have seen a lot of increased efficiency for our technician who does a lot of our controlled...
Login or Create an Account to see details.
Loyalty, Product
There are some competitors' products on the market that offer a little more robust services and...
Login or Create an Account to see details.
Relationship, Operations
BD has updates in progress, and I would say they do work on the things that they say they are...
Login or Create an Account to see details.
Value
BD charges for some new functionality but not for every little fix, bit, and piece of service.
Login or Create an Account to see details.
Product
The software can't reconcile different medicinal package sizes, and we get a lot of false positives...
Login or Create an Account to see details.
Product
The product doesn't integrate with the timekeeping system or anything like that. That integration...
Login or Create an Account to see details.
Product
The product is pretty easy to use on the whole, but that is in part because there is just not a lot...
Login or Create an Account to see details.
Loyalty, Operations, Product
BD has released the periop oversight piece, but we haven't implemented it, in part because there was...
Login or Create an Account to see details.
Relationship, Product
When we have files not transfer over due to a server update or patch, the vendor reaches out to us...
Login or Create an Account to see details.
Relationship
We have an account executive that reaches out, and we have quarterly meetings, which are really...
Login or Create an Account to see details.
Loyalty
I'm glad that we have something because the system does lead to a lot of efficiency for our team....
Login or Create an Account to see details.
Culture, Value
BD’s invoices are difficult to read. I have a monthly service fee for each thing. Some things that I...
Login or Create an Account to see details.
Relationship
I was given some direct contact information for higher-level individuals early on. So BD tries to...
Login or Create an Account to see details.
Culture, Relationship
BD has never promised me something that I haven't gotten. I had a recent concern, and we couldn't...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management has been able to allow us to look back and see if there is...
Login or Create an Account to see details.
Product
The number-one area BD could focus on to help our organization would be the interoperability with...
Login or Create an Account to see details.
Loyalty
I inherited BD HealthSight Diversion Management, and I didn't have the opportunity to look at a lot...
Login or Create an Account to see details.
Product
BD Healthsight Diversion Management has made it easier, in a way, to find some issues. However, that...
Login or Create an Account to see details.
Product
BD HealthSight Diversion Management allows me to find possible incidents. The incidents are not...
Login or Create an Account to see details.
Relationship, Product
BD HealthSight Diversion Management is very helpful for our diversion program. The only thing I wish...
Login or Create an Account to see details.
​
Featured Reports
Preferences